Recent Posts

Flooding Can Happen Anywhere

6/1/2018 (Permalink)

Flooding can happen anywhere

According to the national Weather Service (NOAA).  Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding”.  NOAA lists the most common flood hazard in the United States as: 

  • Flash Flooding
  • River Flooding
  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows (Caused by Wildfires)
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash (Caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failure

Just because you haven’t experienced a flood doesn’t mean you won’t in the future.  In Fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities.  On average, Floods cost $3.5 billion in annual losses in the U.S. and commercial flood claims average more than $75,000 (NFIP).

When catastrophic water damage happens to you, SERVPRO of Greater Smithtown can help.  We can help you prepare ahead of time with an Emergency Ready Profile (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible. 

SERVPRO of Greater Smithtown Professionals are ready to help make it “Like it never even happened.”

Managing Mold

6/1/2018 (Permalink)

When there's a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, SERVPRO of Greater Smithtown have the training, protective gear and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a "typical" mold removal process. Call the Team in Green The Mold cleanup and restoration process begins when you call SERVPRO of Greater Smithtown. A representative will ask a series of question to help determine the necessary equipment, resources and personnel needed. Inspection and Damage Assessment Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden prom plain view. Mold Containment Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. Air Filtration Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO of Greater Smithtown technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these spores while the mold remediation is in progress. Removing Mold and Mold Infested Materials The mold remediation process depends on the amount of the mold growth and the types of surfaces on which the mold appears. Anti-fungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth. Cleaning Contents and Belongings SERVPRO of Greater Smithtown clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment. Restoration Depending on the level of mold damage, drywall, sub floors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in the home or business. SERVPRO of Greater Smithtown understand mold and mold growth and have the training and equipment to remediate mold in your home or business.  If you experience mold or water damage in your home or business please call SERVPRO of Greater Smithtown 631-265-9200

Hoarding

5/3/2018 (Permalink)

Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them.  A person with hoarding disorder experiences distress at the thought of getting rid of the items.   Excessive accumulation of items, regardless of actual value, occurs.  Many people with hoarding disorder do not find their habits to be a problem. 

Hoarded items are often things others would throw away or look as junk or garbage such as old newspapers, junk mail or packaging.  

Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded.  Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called.  At times, hoarding may spread to the outside of the home as well, to storage facilities, or even garage or yard.  SERVPRO of Greater Smithtown encounter hoarding situations several different ways.  Often, SERVPRO of Greater Smithtown is called for fire or water loss and find the hoarding situation when they arrive on-site.  SERVPRO of Greater Smithtown will communicate with insurance company regarding contents coverage, and after approval, contents can be packed out and possible cleaned, dried and stored by SERVPRO of Greater Smithtown or relocated to a storage facility so work on the fire or water loss can begin.   

Another way SERVPRO of Greater Smithtown encounter hoarding jobs is through calls from landlords, case workers, real estate agents, or family members, often after the death of a loved one.  In these situations, the crew will see if they should look for any items of importance while they clean the job.   Sometimes family members will come and try to help the hoarder sort through their contents as well.  

Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO of Greater Smithtown are here to help make "Like it never even happened." If you encounter a hoarding situation at one of your properties, or with your insureds, call SERVPRO of Greater Smithtown today.

Dryer Vent Cleaning

5/3/2018 (Permalink)

The importance of cleaning dryer vents.  According to FEMA, failure to clean home dryers causes 34% of home dryer fires.  Home dryer fires cause $35 million in property loss and can even cause injury  or death.   

To reduce the risk of these fires happening in your or your insureds home or business, SERVPRO of Greater Smithtown can help clean dryer vents and ducts that may have lint buildup.

Other tips for keeping your dryer vents clean from the National Fire Protection Agency include cleaning the lint filter before and after each load and making sure outdoor vent flap will open and is not restricted by snow, a birds nest, or other potential obstacles. 

For more information call SERVPRO of Greater Smithtown 631-265-9200 or email us and  check our Facebook page.

Storm Preparedness

3/7/2018 (Permalink)

Storm Damage Storm Preparedness This car decided to go through a large puddle and his car stalled during the storm.

Severe weather can happen any time, anywhere. We here on Long Island are experiencing Nor'Easter. Do you know the difference between a severe weather watch vs. a warning? Watch: Conditions are favorable for severe weather and it is possible. Remain alert for possible further warnings. Warnings: Severe weather has been spotted or indicated by radar. Take cover. Safety Tips: The safest place to be during high winds is indoors. Postpone outdoor activities if a wind advisory or high wind warning has been issued. High Winds can bring down trees and power lines and can turn unsecured objects into dangerous projectiles. To protect against the hazard of high winds, Long Islanders should: 

  • Check the area immediately surrounding your home or business for unsecured objects or potentially dangerous conditions. Tree limbs garbage cans, yard debris or other materials that can be moved by the wind are potential projectiles aimed at your home or parked vehicles.
  • Bring inside loose, lightweight objects such as lawn furniture, potted plants garbage cans, tools and toys.
  • Anchor objects that would be unsafe outside, such as a gas grills or propane tanks.
 If your driving during periods of high winds: 
  • Keep both hands on the wheel and slow down.
  • Watch for objects blowing across the roadway and into your path.
  • Keep a safe distance from cars in adjacent lanes, as strong gusts could push a car outside its lane of travel.
  • Take extra care in a high profile vehicle such as trucks , vans and SUVs, as these vehicles and more prone to being pushed or flipped by high wind gusts.
 Coastal Flooding Preparations:
  • Prepare a go bag that you can grab in case you need to leave your home in a hurry.
  • Learn the safest route from you home or workplace to safe, high ground in case you have to evacuate.
  • When outside, avoid walking and driving through flooded areas. As few as six inches of moving water can knock a person over. Six inches of water will reach the bottom of most passenger cars, causing loss of control and possible stalling. One or two feet of water can carry away a vehicle.
  If you experience flooding and water damage to your home and need our help please call SERVPRO of Greater Smithtown at 631-265-9200 ‌

When Water Damage Strikes

2/16/2018 (Permalink)

The First 24 hours following a water loss are the most important in preventing secondary or permanent damage.  Within four hours of loss notification, SERVPRO of Greater Smithtown will be on-site to help ensure a water damage is handled by completing the following steps.

Inspections:  SERVPRO of Greater Smithtown will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work. 

Emergency Services:  SERVPRO of Greater Smithtown will take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting the excess water and preparing the area for drying.  Our trained Crew Chief will explain the needed emergency services to you step by step. 

Monitoring:  To help ensure your home or business and belongings are dried to appropriate industry standards, a SERVPRO Technician will monitor the drying process. The updates will be consistently communicated to you. 

Restoration Services:  SERVPRO of Greater Smithtown clean the affected areas for your property and belongings. A final walk through of the job site will be conducted with you to help ensure the property is returned to preloss condition.   

Dangers of Extreme Cold

2/6/2018 (Permalink)

According to the National Weather Service, $2.84 million dollars of property damage was caused by extreme cold in 2015.  

Even Scarier? Fifty-three people died and three were injured due to extreme cold the same year. 

It is important to be aware of the effect extremely cold temperatures can have on you.  The two main conditions to be aware of are frostbite and hypothermia.

Frostbite is caused when your skin is exposed to extremely cold temperatures.  Physical symptoms are white or grayish-yellow ski, skin that feels unusually firm, or waxy numbness. 

Hypothermia is when your body temperature falls to an abnormally low temperature, caused from long exposure to cold weather.  Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech and drowsiness.  If someone's body temperature is below 95 degrees Fahrenheit , seek medical attention immediately.

To avoid these conditions, stay indoors if possible if not, dress warm in layers and try to keep dry, 

Frozen Pipes and Ice Damming

12/29/2017 (Permalink)

Winter weather can bring about more issues than just slippery roads and a sidewalk to shovel. If you live where temperatures sink below freezing level, you are also at risk for frozen pipes and ice dams, which can create a major disaster at your home or property. FROZEN PIPES Frozen pipes are often those exposed to the cold weather, such as those outside your house, or in cold areas such as basements, attics, garages or kitchen cabinets. A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the back-flow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly. To prevent pipes from freezing, here a few steps you take, according to The American Red Cross: 

  • Be sure to completely drain water from swimming pool and sprinkler lines, as well as outside hoses.
  • Open kitchen cabinets to let warm air near plumbing.
  • When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.
  • Keep your heat set to the same temperature both day and night.

 ICE DAMS

Ice dams can be a little-known, but major problem during the snowy season. They form when heated air melts roof snow downward into water dammed behind still frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can back-flow under the roofs shingles and into the structures interior areas, as well as causing gutters and shingles to move or fall. Icicles can be an initial sign of an ice dam, according to Travelers.com To spot ice dams inside, check for water stains or moisture in your attic or along the ceiling of exterior walls of your house. Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the roof membrane. Removing and ice dam as soon as it is found is vital to helping prevent damage to your property and can be done using heated cables, a roof shovel, or calcium chloride ice melter. If winter weather causes water damage to you or your insureds property, SERVPRO of Greater Smithtown are only a call away 24/7, ready to restore to preloss condition. Call 631-265-9200

Types of Cleaning

12/14/2017 (Permalink)

Mitigation requires quick action. The faster SERVPRO of Greater Smithtown arrives on site to perform fire, smoke, and soot cleanup and restoration, the better the results including lower claim cost. Within four hours of loss notification SERVPRO of Greater Smithtown will be on site to help ensure a fire damage is handled by utilizing the following services. Structural Cleaning:After smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. SERVPRO of Greater Smithtown will pretest to determine the extent of damage, then use the specific equipment and cleaning products required toclean and protect the different types of surfaces found in your insureds structure. Content Cleaning:All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO of Greater Smithtown can provide wet or dry cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally SERVPRO of Greater Smithtown can provide an inventory list of all "to be claimed" items for your insured. Deodorization:SERVPRO of Greater Smithtown provide specialized services that rid your insured's home or place of business of offensive odors left by fire or smoke damage. SERVPRO of Greater Smithtown do not merely cover up lingering odors with a fragrance; they seek out the sources of the odor and remove them.

Restoring your Commercial Property after a Water Damage Event

12/14/2017 (Permalink)

Flooding and water damage events at Suffolk County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Greater Smithtown

SERVPRO of Greater Smithtown specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.