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Fire & Water - Cleanup & Restoration


Biohazard Cleaning for a Sewage Backup in a Smithtown Utility Room

When a floor drain attached to the main sewer line behind this Smithtown home experienced a blockage, wastewater and solids came up through this opening and impacted a lower-level utility room. The fast response of our SERVPRO of Greater Smithtown technicians promptly cleaned and restored this biohazard to return the property to its pre-damage conditions.

Content Management and Assessment

As you can see in the Before Photo, contents and items were a significant concern for this utility room. Exposed items had to be inspected individually to determine their condition and whether cleaning measures could be taken to restore and repair them after this wastewater exposure. Our damage assessment process catalogs each of these contents and categorizes them based on:

  • Salvageability
  • Surface Conditions
  • On-Site or Off-Site Cleaning Classification
  • Deodorization

Cleaning Up the Concrete Floors

After the contents and items were removed and assessed, a large portion of the concrete floor was exposed and ready for effective cleaning. We have disinfecting products to neutralize biological hazards like bacterial pathogens. Sewage presented unique obstacles for this house. To avoid allowing these conditions to spread to adjacent rooms, disinfecting and sanitizing products from our inventory were used like Sporicidin and Microban. 

Wastewater Removal and Extraction 

While substantial standing water was not a concern in this situation, wet vacuuming still managed to pool faster. Wet vacuums can remove debris and solids that came up through the floor drain in the utility room. Once the backup was resolved, the remaining puddles and concentrations of wastewater were eliminated with mopping, toweling, and vacuum wands.

Thorough Drying with Powerful Tools 

The placement of drying tools and evaporation equipment was critical in removing any lingering moisture that could facilitate mold growth. As these biological hazards like sewage already introduce toxic microbes or pathogenic threats, the possibilities of mold growth are amplified if drying and moisture removal are not a priority. As you can see in the After Photo, we have a low-profile centrifugal air mover directed underneath the water heater. Dehumidifiers, as you can also see in this image, collect displaced moisture in the environment and discharge it through an attached tube. Some of the primary drying equipment used in this recovery task included: 

  • Air movers
  • Dehumidifiers
  • Portable heaters

Moving Contents Back to the Cleaned Room

One of the final stages of our biohazard cleaning for this Smithtown home was inspecting the contents removed from the utility room before they were returned to the structure. Because much of the items that required cleaning were managed at our SERVPRO of Greater Smithtown warehouse nearby, we viewed contents before move-back for: 

  • Odors
  • Surface marring or staining
  • Water damage

Once these items had been replaced or returned to their original positions, the damage was “Like it never even happened.” With our fast cleaning process, we protected the painted concrete flooring from more considerable refinishing and repainting. We left the customer happy with the result, and the biological threats were resolved.