What our Customers say...

Testimonials

Exceptional service in all aspects of job, that was difficult for us to get through.  You guys got us through this!!

Anthony and Joe were wonderful - No recommendations for improvement.   Again...Wonderful!!!

Good Afternoon,
I just wanted to reach out and thank your company for the work you did in my house.  Having to deal with the pain of having my house messed up was very hard.  Your guys were top notch the whole time they were in my house.  From the start they kept me informed of the work being done.  They were very knowledgeable and informed me of how much damage I had that I could not see until they did the demo.  I would have not noticed all the unseen damage and maybe tried to fix the problem myself.  Seeing all the damage you guys discovered assures me I would have had a much worse problem if you guys did not come.  I will recommend Greater Smithtown SERVPRO to my closest family and friends, God forbid they need you.  Thanks again and Thank all your employees that I had the privilege to deal with.
Thank You from a happy customer
Frank Blackstone

Several months ago, during a torrential rain storm my house had a severe leak in the basement. I contacted SERVPRO who were there to help me in my time of need. After contacting SERVPRO, I was greeted very professionally, they understood the problem I was having and knew exactly how to take care of the leak. The crew were very efficient and I felt very comfortable having them in my house. I would recommend them highly.

We are so happy with SERVPRO of Greater Smithtown!  We called Frank and he assessed hour home and his staff were amazing!  We were so comfortable having them in our home. I hope we never have to call again but if we do, SERVPRO of Greater Smithtown will be the first call. 

The experience with the hardworking crew was satisfying and comfortable for the homeowner.  

This was the first time we ever needed service like this - the experience was overwhelming, but the office staff and the team that came to the house really put my husband and I at ease. Thank you for your compassion and professionalism! It was gratefully appreciated.

The technicians were exceptionally helpful, kind, courteous, sweet, and easy to work with.

Thank you all for your help in making my home disaster less overwhelming! Your office did a great job coordinating all the insurance issues & your technicians for doing the dirty work! You're the best!

DJ was a very efficient crew chief. I would highly recommend this company to anyone who needs help at the time of a stressful situation - they were very prompt.

This is our second time using SERVPRO, they are good at what they do. Our last incident involved mold and they did a great job with that too. We recommend them highly.

The men were always prompt and professional. They were all wonderful. We appreciated all Frank & his staff did in our disaster situation.

I used SERVPRO of Greater Smithtown when I had a lot of water damage last year and I was extremely pleased. I spoke with the owner and him & his guys were here within an hour! The cleanup was fast and inexpensive. He actually worked directly with my insurance company. I'd recommend them in a heartbeat. Thanks guys!

I contacted SERVPRO of Greater Smithtown, which is owned by Frank Solano. He is extremely knowledgeable regarding oil burner puff-back damage and was exceptionally reassuring regarding his teams’ ability to restore my home to its prior condition. The cleanup team began work the next morning. I was truly impressed with each of them. These gentlemen are exceptional and truly made my home look Like it never even happened.

Responded quickly when called. Staff worked quickly and very professionally. The response time and hardworking staff impressed me. Would definitely recommend.

SERVPRO of Greater Smithtown is a very professional and prompt company to deal with. 10/10!

Brian from SERVPRO was amazing. Very patient with a nervous customer!

Brian and Anthony were wonderful  Thank you.

Brian, Tom Anthony and William were  professional and courteous. 

Keep doing what you do!  Awesome Job!  Awesome People!

Everyone I met and spoke with were extremely helpful. 

We are very happy. Thank you. 

Very Satisfied , We felt very comfortable having them in my home.  They were all gentlemen. 

The team that came to our house, were extremely friendly and professional.  They treated our property with respect, were timely and always let us know the status and progress.