If you have a fire or water emergency, please call us now at (800) 880-5977

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Blog Posts

Where Can Holiday Shoppers Find Unique and Unusual Gifts in St. James?

11/15/2020 (Permalink)

SERVPRO green van parked at building Smithtown homeowners count on SERVPRO to keep their homes cleaned up and safe after unfortunate fire-damaging events

Visit the St. James Smithtown Craft Fair for Hand Crafted Works and Holiday Decor

Nothing beats finding that extra-special one of a kind gift for your friends or loved ones’ holiday delight. To help with your search, consider the upcoming annual St. James -- Smithtown Craft Fair. The venue features dozens of vendors in a space large enough to observe current distancing requirements. Expect the unexpected as you peruse the wares, including:

  • Vintage and artisanal jewelry
  • Handcrafted soaps and candles
  • Wreaths and other holiday and general decor
  • Pottery and glassware

Dates and Times:

December 5 and 6, 2020                                    10:00 am -- 4:00 pm

Place: Smithtown High School

East 10 School Street

St. James, NY 11780

Contact: Telephone  631-846-1459

If your St. James holiday celebration includes an unfortunate accident with overturned artisanal candles or an ill-timed kitchen blaze, contact SERVPRO of Greater Smithtown for fast and professional smoke and fire cleanup. Contact our team at (631) 265-9200 any day of the year for the help you need.

Truth or Charming Traditions? Stories About the Origin and Boundaries of Smithtown Long Island

11/14/2020 (Permalink)

smithtown town hall Smithtown relies on SERVPRO for water damage cleanup and restoration

Learn About Smithtown Lore and Make You Own Decision About the Veracity of the Legend of Richard Smith and Whisper the Bull

Slightly to the west of the junction of West Main and St. Johnland Road is a proud and almost prancing statue of a bull in Smithtown, Long Island. The large and detailed work of art was commissioned in the early part of the 20th century and erected in 1941 by descendants of the town's founder Richard Smith. Recently the bull and its supporting masonry and landscaping were rededicated after an unfortunate vehicle accident on the iconic confluence of Routes 25 and 25A.

What Is the Story Behind the Whisper the Bull?

Many tall tales are told in various areas of the United States, and the story of Richard Smith (or Smythe) and his bull Whisper is widely considered in the Smithtown area to be one that joins their ranks -- and maybe even starts the trend. In contrast with stories about fictional characters like Paul Bunyan or Pecos Bill, this legend has a historical figure at its heart like Molly Pitcher, Johnny Appleseed, Davy Crockett, or Daniel Boone. Told repeatedly and memorialized by a significant monument right in the center of Smithtown, the fantastic story begins to feel as though it could be real.

What Set the Stage for the Antics of Whisper and His Master?

Richard Smith (Smythe, in some renderings) came to Long Island after some time in other areas of New England. He emigrated from England to Boston in roughly 1635 on the ship "John of London." Because land for settlement was already hard to come by in the Massachusetts Bay Colony, Smith traveled to the relatively pristine wilderness of Long Island. The story goes that Smith was instrumental in saving a kidnapped indigenous woman who was a Montauk Sachem's (leader or chief) daughter. Some versions further embellish the story by naming the woman as "Heather Flower" and explaining she could not elude capture when a Narragansett band spirited her away to Connecticut. Richard Smith allegedly succeeded in returning Heather Flower to her family after his friend Lyon Gardiner rescued her and brought back to Richard Smith's dwelling.

Was There a Reward for Richard Smith's Achievement?

The legend goes on to set out the compensation received by Smith for this remarkable feat. In appreciation, the woman's father offered Smith ownership of a parcel of real estate on Long Island. In keeping with the fantastical story told to this point, Smith could not merely describe the borders he desired for the Montauks. He instead was challenged to complete an epic journey to trace the boundaries of his "win." The invitation given by the Sachem was as follows:

  • Richard Smith was granted one day to complete a circuit in the area of present-day Smithtown that would set the perimeter of his prize.
  • Smith could ride on his bull Whisper to ease the burden on his legs.
  • Only the land circled by man and bull would become Richard Smith's property.

What Strategies Did Smith Employ to Enhance the Fruits of His Labor?

Richard Smith is portrayed in the retellings as a savvy soul who used his wits to make the very best of this opportunity. Instead of jumping on Whisper and completing the task as soon as practical, he waited for the perfect circumstances:

  • He traveled around the desired track with Whisper's favorite cows the night before to lay down their appealing scent.
  • He chose the longest day of the year (the summer solstice) to complete his bull ride.

What Was the Route Putatively Followed by Smith and His Bull?

Beginning at the east end of modern Smithtown, Smith and Whisper headed south toward Raconcamuck, today's Ronkonkoma. A right took the pair to Hauppauge, followed by another right along the current Veterans Highway. Whisper and Smith then traced Town Line Road, or the western border of Smith's parcel, ending at the coast of Long Island Sound. Midway through, Smith munched on bread and cheese, immortalized in the authentic Bread and Cheese Hollow Road, in Fort Salonga, Smithtown.

How Likely Is It that the Tall Tale Is True?

Although stories that seize the imagination are always great fun, it is unlikely that this cozy tale has more than glancing bits of truth. The following parts are consistent, somewhat, with the legend:

  • Riding a bull was not uncommon during the mid-1600s and was probably necessary to make the way through the heavily woody and grassy wilderness in Long Island at the time.
  • According to written evidence, Wyandanch, a Montauk leader, gifted Lion Gardiner land in the area of modern Smithtown.

What Are Discrepancies in the Story?

The most telling issue with Whisper's traversing the Smithtown boundary is its 55-mile total length. Moving five or six miles every sixty minutes over 16 hours is more grueling than any bull could walk, especially through a wilderness. Also:

  • A deed exists that has Gardiner transferring the Smithtown region to Smith in 1663.
  • It is far easier to believe that Smith either bought the Smithtown site (he possessed other real estate and money) or won it in a card game.

Is There a Happing Ending for Burst Pipes in Richard Smith's Old Stomping Grounds?

As you enjoy dreaming about the legend of Whisper and Richard Smith on a cold winter night, ensure you have a plan if your Smithtown home suffers from frozen pipes. Plunging temperatures and placement of water lines in uninsulated exterior wall cavities can result in a horror story.

Who Can Intervene to Restore Cold Weather Plumbing Damage?

Be sure to hire a trained and experienced contractor when facing the nightmare of frozen pipes and water damage in Smithtown. SERVPRO crews are skilled at mitigating the water spread and remediating the damage done by both the water and the freezing temperatures, which can warp and deteriorate structural materials.

How Can SERVPRO's General Contractor's License Improve Restorations Outcomes?

Frozen pipes can destroy walls and severely damage other building materials. Once our crews remove the water and dry out the affected areas, our team can begin repairs and rebuilding. Upgrading insulation and considering replumbing away from exterior walls are ways we can avoid frozen pipes in your home during the next cold snap.

You can count on the highly-qualified team at SERVPRO of Greater Smithtown when pipes burst due to below freezing conditions. Call us at (631) 265-9200 for a fast response and to clear the pathway to "Like it never even happened."

Contractor Licenses:

General: 51995-H

How Can Property Owners Handle Water Damage Caused by a Leaking Water Heater?

10/20/2020 (Permalink)

leaking water heater; water on floor Leaking water heaters account for major water loss events every year. SERVPRO knows how to quickly restore your home.

They Should Call an Experienced Restoration Firm Like SERVPRO to Perform Water Removal in their Smithtown Homes

A water leak in your Smithtown property can cause severe structural damage in the long run if it remains unattended for an extended period. The leak might seem slow, but water can seep into various surfaces within a short period. SERVPRO professionals can help stop further damage and restore your property to its pre-damage condition.

What should property owners do after finding out about the water leak?

After a water intrusion incident, you need to contact your insurance company and file a claim. Without wasting time, contact an experienced restorer to perform water removal in your Smithtown property. Before restorers get to your property, you can help prevent additional damage by:

  • Turning off the heater's water supply.
  • Containing the water using a towel and rugs.
  • Switching off the main electricity supply if some parts of your home are flooded.
  • Removing damaged items from the affected area.

What are some of the effects of water damage?

The effects of water damage begin to occur within 48 hours. If ignored more than that, the following may occur:

  • Decrease the overall property value.
  • You may incur high restoration costs.
  • Mold growth may take place in hidden areas.
  • Wallpaper and paint chipping may also occur.

SERPVRO technicians can help minimize the chances of the above effects from occurring. Our technicians work quickly to save as much property as possible. We know how to operate water removal and drying equipment efficiently and effectively to dry structures and contents.

Can you salvage wet furniture and carpets?

SERVPRO technicians can identify salvageable items and those damaged beyond repair. We can dispose of the severely damaged contents properly. We use the latest tools and techniques to ensure effective restoration. If water has seeped into your furniture, we can use centrifugal air movers to direct air to the furniture. The equipment increases evaporation on the surface, leading to fast drying. We can use a carpet clamp on this equipment to float carpets and blow air under them.  

How long does it take for odors to subside?

Construction materials are designed to absorb some level of moisture. However, when the moisture limit exceeds, the materials erode, releasing organic compounds into the air. The decaying continues until the moisture levels drop. That means that the odor can persist for an extended period. Our technicians can use ventilation box fans to generate an airflow of high velocity. The airflow not only removes odors from the structure but also dries hard to reach areas.

Conducting water removal without proper equipment and restoration skills can cause more damage to your property. Contact SERVPRO of Greater Smithtown at (631) 265-9200 to get your property to its preloss state. "Like it never even happened."   

Can a Smithtown Business Prepare for the Dual Devastations of Commercial Fire Damage and Temporary Shutdown During Recovery Efforts?

10/18/2020 (Permalink)

fire isolated over black background Planning is always a savvy decision -- call us at (631) 265-9200 to schedule an assessment.

Join with SERVPRO to Recover from Commercial Fire Damage -- Be Proactive Through the Development of a Pre-Crisis Emergency READY Profile and Plan (ERP) and Rely on Our Rapid Response for Smithtown Businesses

If there is a more pressing worry than how the interior and exterior of your commercial property in Smithtown can reemerge from the ashes of a fire, it might be the fear you feel that your customers will replace you with a competitor as you recover from the damage of the heat, smoke, and flames. Statistics show a nearly 50 percent failure rate when businesses close down temporarily to manage the tasks needed to clean up and rebuild after a fire. Knowing this risk, smart entrepreneurs plan for disaster. It is especially vital to design a way to meet the needs of those who rely on your business for services and products during the restoration of the burned structure.

Are There Ways to Prepare Your Business for the Disturbance of Commercial Fire Damage Restoration?
Fire damage recovery for Smithtown commercial properties involves a complicated agenda if all aspects get the attention they need. The first certainty is that a business should not manage fire damage cleanup by piling the tasks on the shoulders of its cleaning contractor or housekeeping staff. Developing an individualized response to the chaos of a potential fire or another disaster should be part of any business plan. You can read checklists and research recommendations, but relying on generic advice can leave you vulnerable because of the unique juxtaposition of the nature of your business operations and the building housing it.

How Can a Business Owner Implement Effective Ways to Prepare for Fire Damage and Other Property Disasters?
Set up a consultation with a reputable disaster mitigation and remediation company when no catastrophe is imminent. Although a reliable and experienced company like SERVPRO responds adequately during an unanticipated emergency, our interventions can be more focused and productive if we have a pre-existing idea of how your business operates and the specifics of your physical layout. Working together on our Emergency READY Profile and Plan (ERP) is an excellent opportunity for us to gain a comprehensive understanding of what your needs might be. Likewise, you can review the restoration options we offer local businesses.

What Is the Procedure for Developing an ERP?
You or your managers call SERVPRO to schedule an assessment. One of our project managers, experienced in fire damage and other restoration, arrives for a no-obligation consultation:

Our project manager walks through your commercial building or campus, sketching out:
    •    A blueprint of the physical layout
    •    The location of utility lines and shutoffs
    •    Locations of break rooms or kitchens (common sources of fire damage)
    •    The positioning of production or other equipment
    •    Location of inventory and storage areas

During the walkthrough, our project manager likely will take pictures and interview you or other knowledgeable individuals about the nature and day to day operations of your business.

Does SERVPRO Value My Opinions and Priorities During the Development of the ERP?
Our project manager's preliminary information-gathering forms the outline of the concise digital document that is the ERP. We also recommend you use our mobile app to fill in additional details to help our crews respond appropriately after fire damages your business:

    •    Clarify that SERVPRO is your preferred restoration partner to prevent delays in mitigation and restoration efforts
    •    Enumerate the identities and contact information of the vendors and contractors who designed and installed your business equipment and systems
    •    Designate individuals among your employees, family, or others who are authorized to act on your behalf if you cannot direct the recovery during the fire-damage aftermath

How Else Does SERVPRO Stand Out Among Other Commercial Fire Damage Restoration Companies?
Remember that one of the most troubling parts of fire damage recovery is the possibility that your loyal customers will find other sources during the restoration of your business. Because we gain a deeper understanding of your priorities and operations through the development of the ERP, we can:

Offer suggestions long before any fire damage that limits the possible effects of a disaster, including:

    •    Repairs and maintenance that reduces the likelihood of fire and other crises
    •    Adaptations in storage and inventory systems that protects contents from disaster
    •    Making good use of our general contractor's license to contain fire damage so that spaces within your commercial building can remain open for business
    •    Plan for temporary, short term alternatives to keep a viable business presence operating even as we restore the fire damage

Partner with the professionals from SERVPRO of Greater Smithtown to develop an ERP, the blueprint of a recovery both you and we hope never to need to follow if fire damage never occurs. Planning is always a savvy decision -- call us at (631) 265-9200 to schedule an assessment.

Who Can Clean Up a Water Damaged Property in Smithtown?

10/11/2020 (Permalink)

silver pipe leaking water Water damage to your property can happen without you even noticing. Contact SERVPRO 24/7 for remediation and mitigation services to help you.

Winning Tactics For Dealing With Smithtown Water Damage

Water damage is something that can happen to anyone, even in Smithtown. Storms and floods happen. Fires need to be put out with drenching hoses. Pipes burst. Washing machines malfunction. You would not think something as passive as water could do much damage, but it does. It causes wood to rot, steel to rust and encourages some stuff you would rather not know about.

SERVPRO Is Ready for You At Anytime

Not only can water damage happen to anyone, it can happen at any time. That is why we at SERVPRO employ highly trained technicians who are ready to help you twenty-four hours a day, seven days a week. Just call us and we are there immediately to clear up the flood or water damage at your Smithtown property. We are efficient and experienced enough to get the job done as quickly as possible. We use technologically advanced equipment for inspection and extraction to find the water and get rid of it before it can do any more damage. Our local technicians meticulously monitor and document the drying process until you are satisfied that your property is back to the way you want it.

Here is How It Is Done

How do we do it? First, you call SERVPRO, at any time of the day or night. We ask you a few pertinent questions and be right over. We inspect the damage to determine what needs to be done. Then we get to work sucking that extra water right out and getting rid of debris. We use a drying process to get rid of anything we missed the first time. We do not stop there! We clean up and sanitize everything and restore your property to just the way it was before if not better.

Call SERVPRO Right Away

Our technicians eliminate water damage from Smithtown homes. The longer water is allowed to set, the more damage it can do. If you have water damage, do not hesitate to call SERVPRO of Greater Smithtown at (631) 265-9200. You will be happy that you did! 

Click here for more information about Smithtown.

How Can I Manage Mold on my Own in Smithtown?

10/2/2020 (Permalink)

mold growing on wall SERVPRO of Greater Smithtown is at your service when you detect mold in your home.

Mold in Your Smithtown Home Can Become a Greater Risk if You Fail to Involve a Professional Mold Mitigation Team

When you see mold in your Smithtown home, you must take it very seriously. Excess moisture can become a breeding ground for bacteria and mold, which in turn can pose a health hazard for your family. Finding the water leak source is the first essential step towards the remediation process, but the cleanup that ensues is just as important. Give yourself some peace of mind by delegating your mold remediation needs to specialists.

Mold damage in your Smithtown home can be overcome with the help of our SERVPRO team. We understand that time is of the essence, so we work quickly to thwart the growth of mold colonies throughout your home. As much as possible, we seek to isolate the affected area to prevent the dissemination of mold spores, all while we inspect each nook and cranny to verify their presence. Call our 24/7 hotline as soon as you detect the problem and let us put our expert team to work for you.

What are the steps to remove mold?

At its most basic level, mold grows wherever there is excess humidity. Our SERVPRO crew concentrates on controlling the moisture by using dehumidifiers, air movers, extraction wands, and other industry techniques. We monitor our progress by using state-of-the-art measuring tools, such as infrared moisture meters. Following our training at the Institute of Inspection Cleaning and Restoration Certification (IICRC), we focus on the following steps during the remediation process:

  • Safety- this involves using personal protective equipment and limiting exposure to humans and the spread throughout your home.
  • Documentation- recording each step and its results make for a thorough and efficient process.
  • Finding the source- containing the start of the mold helps us reduce the airborne spread of bacteria as does removing contaminated surfaces and materials as needed.

Once the cleanup process is over, we also set out to control your home's moisture levels to prevent a recurrence in the future.

SERVPRO of Greater Smithtown is at your service when you detect mold in your home. Call us at (631) 265-9200 as soon as you suspect a problem and let us work to leave your home, "Like it never even happened."

How Long is the Recovery Procedure for Smithtown Flooded Properties?

9/11/2020 (Permalink)

Standing water in a home. Call our SERVPRO team to tackle your Smithtown flood damage.

Recovering a Home with Flood Damage Can Take Months. SERVPRO Flood Damage Technicians in Smithtown Are Available Within Four Hours of Notification of Loss.

Where do you measure flood damage?

Qualified technicians in Smithtown can assess your home immediately after flooding. Ascertaining the extent of harm caused to property uses a range of equipment to answer a simple question: what is wet? When a large body of water enters a property, it begins to migrate. The longer water remains in the property, the more likely it is to migrate further and become absorbed into materials. SERVPRO recommends that you contact a qualified restoration service soon after securing your safety and getting your insurer. Areas that can complicate a restoration are floors, floor coverings, subfloors, walls, wall coverings, cabinets, and hidden places. Water penetration in these areas requires applied structural drying (ASD) technicians to recover losses. 

What equipment is useful for measuring flood losses?

An accurate assessment is crucial in the flood damage restoration of your Smithtown home. We use a moisture meter and a thermal imaging camera to determine the edges of water migration. Often it is necessary to remove fittings in the house to evaluate the condition of the structure. Carpets, for example, should be detached to assess both the front and back. SERVPRO technicians may look for signs of delamination to decide if a carpet is salvageable. We can also use this opportunity to assess the subfloor beneath the rug and plan the equipment needed to dry the subfloor. It is not uncommon for your home's removal aspects to be lifted, tested, and checked to discover the extent of water migration in the property.

What should I look for when assessing flood damage?

- Checking the levels of water contamination, either white, grey or black

- Assessing the types of materials in the home such as solid woods, pdf, or carpeting

- Taking moisture content readings to understand the extent of harm in the property

Acting quickly in an emergency flooding event can help to reduce the overall losses in your home. Contact SERVPRO of Greater Smithtown at (631) 265-9200.

How Do You Clean and Restore Fire Damages After Puffbacks?

8/31/2020 (Permalink)

Bedroom ceiling Homeowners have to deal with many things which may include fire damage. Contact SERVPRO right away.

Our SERVPRO professionals help Smithtown homeowners to clean surfaces and remove residues after oil furnace puff-backs. 

When small explosions occur in the ignition chambers of oil furnaces heating Smithtown homes, a blast of ionized soot and particulates can be blown through the ductwork. While these situations can coat these air ducts with these residues, they can also have a direct impact on exposed surfaces and construction materials near the vents and registers throughout your house. Because drywall has become a common ceiling material, this painted or textured surface is often among the first to show puff back damage.

Oily residues that result from fire damage of puff back in Smithtown homes can be a challenge to remove. It is often the focal point of fire restoration companies like our SERVPRO of Greater Smithtown team to restore before replacement when it is cost-efficient. Because these threats can appear as a staining or discoloration of ceiling materials, ionized collections of particles that look like cobwebs, and more, removing and cleaning these exposed surfaces is not universal. 

What are the Threats of Leaving Puff-Back Damage Uncleaned? 

Cleaning up soot damage and residues left behind by oil furnace discharges involves several products in our inventory. With discolorations of materials like drywall, cleaning the surface with chemical solvents and agitative cleaning approaches can often remove much of the stain, but the material must often get repainted or resurfaced after deodorization treatment when necessary. Failing to address the need for cleaning up this puff back damage in your home can result in:

  • Staining
  • Marring 
  • Smoke particles 
  • Odors

An oil furnace can provide thorough heating of your home, but malfunctions in the ignition chamber can sometimes lead to puff back damage. Our SERVPRO of Greater Smithtown team can help. Give us a call anytime at (631) 265-9200.

Learn more about Smithtown.

How Do I Deal with a Water Leak in My Smithtown Auto Parts Store?

8/29/2020 (Permalink)

flooded storage room Your store can be severely damaged if water damage hits. Contact SERVPRO for mitigation and remediation services.

SERVPRO Manages Cleanup in Your Smithtown Retail Shop

Walking into your Smithtown auto parts store on a Monday morning and seeing water on the floor from a restroom leak is certainly not how you want to start the week. Right away, you spring into action, knowing you do not want to lose business over this mishap. It is essential to pick up the auto parts off the floor, so they are not damaged. Even if the auto part itself is heavy-duty, you do not want the packaging damaged and unappealing to your customers. Ideally, you have room on upper shelves and other areas of the store to relocate affected merchandise.

Can I Keep My Store Running While Technicians are Cleaning and Restoring the Property?

SERVPRO Thoroughly Cleans Surfaces in Your Store Using Safety Protocols

When dealing with water damage in your Smithtown store, it is important first to consider safety measures. You need to make sure there are no electrical safety hazards. An extension cord running through a damp area spells danger. Technicians may remove merchandise containing chemicals or anything potentially flammable. The amount of damage and required cleanup determines your ability to remain operational. During a trying time like this, you may need to become creative to keep the business running by doing things like taking online orders while technicians perform the restoration.

The Floor is Concrete, How Do I Make Sure the Area is Clean?

  • Relocate merchandise to a higher area so that you can thoroughly clean the floor.
  • Mop and squeegee the floors to remove all excess water.
  • Use cleaning agents and disinfectants to limit microbial growth.
  • Remove excess moisture from the air with dehumidifiers and industrial-strength air movers.

For 24/7 assistance with water damage or any other commercial or home disasters, Contact SERVPRO of Greater Smithtown at (631) 265-9200. Schedule an inspection and regular CERTIFIED SERVPRO CLEANED to keep your establishment safe and secure. We make it, "Like it never even happened."

Click here for more information about Smithtown.

How Should I Handle a Biohazard Threat in my Smithtown Business?

8/9/2020 (Permalink)

office area flooded with a foot of water Storms and floods can appear and damage your business very quickly. Contact SERVPRO for professional flood damage mitigation.

Biohazard Threats to your Smithtown Business, Including Pathogens Brought in by Floodwaters, Should be Handled by a Professional Company

In a world where we are increasingly aware of the dangers of biohazard threats, we may forget that any water coming into our Smithtown business due to storms or floods can bring bacteria into our place. Besides engaging in the repair of roofs, windows, and openings, it would be best if you also considered how to kill microorganisms to protect your health. Only an expert team can guide you in a comprehensive restoration process that addresses water extraction, drying, and sanitizing. Household solutions are insufficient when you consider the needs of your commercial establishment.

In Smithtown, commercial flood damage is our expertise at SERVPRO. Our team is ready to take action once the emergency allows us to move safely. As soon as we arrive, we begin a thorough assessment of your restoration needs. Minimizing the time in which your business, inventory, and assets are underwater is a priority, which translates into mitigating your financial loss. Even as you explore how to file your insurance claim, you should reach out to our crew for help.

Are there biohazard materials in my business?

When flood water comes into your business, you should assume that it is laden with bacteria, debris, and microorganisms. Based on this premise, our SERVPRO technicians strive to remove any compromised items such as fabrics and carpets, as soon as possible before microbes multiply further. As we introduce pumps, air circulators, dehumidifiers, and desiccant to aid in drying your place, we also apply specialty drying solutions for your belongings, for example-

  • Injectidry technology to infuse warm air within your wall cavities
  • Freeze-drying of documents and electronics
  • Drying mats for subfloor materials

Once water evaporation is under control, we finish our efforts with a widespread application of antifungal solutions to eliminate microorganisms and prevent reproduction. 

When an emergency happens, call SERVPRO of Greater Smithtown at (631) 265-9200 and let us be your solution. Our team works hard, so your business looks "Like it never even happened."

Click here for more information about Smithtown.

How Can I Protect My Home from Coastal Flooding?

8/7/2020 (Permalink)

dark basement with flood damage, wet Smithtown Property Owners Know to Call SERVPRO for Flood and Storm Damage Mitigation for Their Homes

Coastal Homes in Smithtown Need to Be Prepared for Flooding – Preparation Can Mitigate the Damage

Smithtown is a beautiful coastal town that is home to four pristine beaches. It is fifty miles outside of New York City and only a half-hour away from Atlantic Ocean beaches. This means flooding is something residents worry about every year.

What Causes Coastal Flooding?

Coastal flooding in Smithtown can occur from storm surges or rising sea levels. Sea levels can rise from hurricanes or tropical cyclones, resulting in storm surges. Over the last thirty-four years or so, Smithtown has experienced approximately a 5” sea-level rise according to Surging Seas Risk Finder. Flood damage here is a higher possibility as it is for any seacoast town. To compound flooding, saltwater intrusion can present its own set of problems like corrosion and rapid degradation of contents and building materials.

Am I Prepared for Flooding?

Even though you live in Smithtown near the ocean, it does not mean you have experienced flooding. You may be thinking, “I have never had that problem.” The reality of the situation is if it rains, it can flood. Just because it has never happened to you does not mean it cannot. If you live in a low-level area, you need to be prepared for a flood situation. Many factors can change the risk of flooding where you live, including:

  • Rainfall
  • Flood control measures
  • Topography
  • River flow data
  • Tidal surge data
  • New construction or development

Do You Have Flood Insurance?

Flood hazard maps can show the most significant flood zone risks to your community and help determine your coverage. Flood protection is not included in the typical homeowner’s policy.

What Can I Do to be Better Prepared?

Anyone who lives where coastal flooding is always a possibility should be doing certain things. Getting proper insurance, as mentioned above, is the first thing. Make sure you have emergency kits prepared should a flood warning occur, and you need to evacuate. Have a family plan in place for communication. Make sure you cover:

  • Where will we meet?
  • What if one of the family is not at home?
  • Who is responsible for babies and very young children?
  • What is an out of town contact you can use?
  • What if you are at work?

If you reside in a high-risk flood area, elevate the electric panel, furnace, and water heater. Consider doing the same for appliances such as the washer and dryer. You may want to have check valves installed to prevent floodwater from backing up into your drains. Use a waterproof sealant to protect basement walls. If you live right on the coastline, you might want to consider construct barriers, although it may not always be possible.

What Should I Do if My Home is Flooded?

First and foremost, always obey warnings to evacuate. Do not risk you or your family’s lives to save possessions. Never go back into your home until you are 100% sure it is safe to return. After you have contacted your insurance company, call SERVPRO immediately. The longer the flood damage sits, the worse the problem can become.

What Will SERVPRO Do If a Flood Happens?

Typically, an assessment gets done right away, but emergency mitigation can begin right away if the situation is bad enough. Flood water is always considered black water, which is contaminated water. The first step is removing any safety hazards from the job site. Signs are posted, and the crew wears the proper PPE gear. Then our Institute of Inspection, Cleaning and Restoration Certification (IICRC) certified technicians would:

  • Spray an EPA registered disinfectant on all affected areas.
  • Contain the area if it looks like contaminants could spread to other areas.
  • Remove any standing silt and debris. The crew can use shovels and rakes if necessary and then disposal according to local codes.
  • Extract excess water. If there is standing water, truck powered and portable pumps are available to remove the water.
  • Water can then be removed from the flooring. In a storm flood situation with mud and contaminated water carpeting and padding are not salvageable
  • The content and structure can be evaluated to determine if the items can be decontaminated or restored. Certain things may need to be removed and replaced.
  • SERVPRO always works with the homeowner and adjuster before discarding or replacing anything.
  • Clean and dry interior wall surfaces and other inaccessible areas affected. Controlled demolition of damaged building materials can be required.
  • Repeat disinfecting for newly exposed surfaces.
  • Continue the drying process with air movers and dehumidifiers.

Restoring Your Home

Once the above takes place, the restoration process begins. Our professional crew members consult with you every step of the way. Please understand that this entire service from water removal to build back can take from some days to weeks. Our goal is to return your home to you, “Like it never even happened.” We are licensed and bonded, Contractor Licenses: General: 51995-H and Mold Remediation: 0060.

Contact SERVPRO of Greater Smithtown at (631) 265-9200 for expert flood damage service. We’re Faster To Any Size Disaster.

What Should I Do if My Basement in Smithtown Gets Flooded After a Thunderstorm?

7/31/2020 (Permalink)

flooded laundry room in the basement of a house Flooding in your basement can put a huge strain on you and your family. Contact SERVPRO for professional flood damage remediation.

For Flood Damage Mitigation Inside Your Basement in Smithtown Call SERVPRO

Whenever a rainstorm hits your neighborhood in Smithtown, water can start to build up in your yard. Once standing water gets deep outside your house, it can begin to fill up your basement's window wells and leak into your house.

How can you get water out of my basement if it is really deep?

During any flood damage project in Smithtown, our SERVPRO technicians start the restoration efforts by removing any standing water present in your basement. If the standing water is more than two inches deep, then we can use a submersible pump to remove it.

How do you know how many pumps to use?

Before we start sucking up your standing water with sump pumps, we must figure out how many gallons we need to pump out to determine what types of pumps and how many to use. For example, if your basement is 20 feet by 50 feet in size and the water is six inches deep, then we make the following calculations to figure out how many pumps to use:

  • We start by calculating the cubic footage of standing water by multiplying the room's width, length, and depth of the H2O or 20' x 50' x 6" (0.5')= 500 cubic feet.
  • We then assess how many gallons are present by multiplying the square footage of your basement by the number of gallons in a cubic foot of liquid (7.48) or 500 x 7.48=3,740 gallons.
  • Next, we can divide the number of gallons per hour (GPH) the pump can move to figure out how long it will take and how many pumps we need to use to accomplish our time goal. For example, if we are using a 1,200 GPH pump, then we would divide the number of gallons by the pump's GPH to get a time amount or 3,740 ÷ 1,200 = 3.12 hours.

If the water gets deep inside your basement after a storm, call SERVPRO of Greater Smithtown at (631) 265-9200 24 hours a day.

Click here for more information about Smithtown.

What are Common Problems After a Home Fire in St. James?

7/19/2020 (Permalink)

fire damaged kitchen counter with toaster oven that suffered fire damage Fire damage is a hard problem to solve and you sometimes need multiple things repaired. Contact SERVPRO for fire damage remediation in your home.

SERVPRO Techs Have Extensive Training and Comprehensive Knowledge to Clean Up Any Size or Type of Fire Loss in St. James Homes

When a fire happens in a home, there can be multiple levels of loss to address. Along with the charred elements within the property, other frequently seen issues include:

  • Pungent smoke odors
  • Water damage from the extinguishing efforts
  • Stains and smoke residues to clean up
  • Mold if the water did not get extracted and dried 

Can You Paint Over Sheetrock with Smoke and Fire Damage? 

When SERVPRO technicians assist St. James homeowners with the restoration from fire damage in their homes, the property gets a thorough inspection to determine the amount of loss within the structure. The most typical actions are:   

  • Removal of charred sheetrock and building materials
  • Extraction of water
  • Inspection of home contents item by item for restoration potential
  • Set up a cleaning station to handle restorable items

During the fire loss cleanup in your St. James home, the walls and ceilings get a careful going over. Different types of smoke residues need varying types of removal methods for the best outcome. Because soot is odorous, simply painting over it on a wall or ceiling ensures that the area of the home will continue to emit residual fire odors for the foreseeable future. SERVPRO technicians test the residues to determine if it is a dry or wet smoke type and choose the best cleaning method accordingly. When the particulate gets embedded too deep within the walls or ceilings, the techs use sealants to lock the odors within the materials, and then it is ready for priming and painting.

How Does SERVPRO Stop the Spread of Soot Throughout the Home? 

The techs are very careful during fire loss cleanup in your St. James home, particularly when only a portion of the structure got affected. They contain the area by partitioning it off with heavy plastic sheeting or the use of negative air chambers; the vents also get covered, so the ductwork within the home does not receive cross-contamination.

Air quality is paramount, and although the techs wear personal protective gear during the mitigation because soot is an irritant to both come into contact with or aspirate, they also run air scrubbers to capture airborne particulate and trap it within its labyrinth of HEPA filtration.

Once the techs complete the cleanup, they can inspect the ductwork in the home; this is particularly vital if the HVAC ran at any time post-fire. They have the specific equipment to remove even years of built-up dust and debris, which also helps the heat and air conditioner run more efficiently.

Can Mold Become an Issue Post-Fire? 

With their mold remediation certification #0060, SERVPRO techs know the early warning signs for a mold infestation. They work to extract any remaining moisture that migrated under a floor or behind baseboards to ensure nothing gets left behind. In cases where conditions are favorable for mold colony establishment and growth, the techs use protective methods such as confirming interior humidity levels are under 50% or cleaning surfaces with professional-grade antimicrobials.

What is the Best Way to Handle a Roof with Fire Damage? 

When SERVPRO techs arrive on-site, one of their initial actions is to determine if the residence needs any temporary repairs or security measures. In the case of a roof with charring or open areas, it needs protection from the elements to halt any further loss to the structure. The techs can place a heavy-duty tarp in place to protect the interior until the restoration services complete, and the final repairs can get made. The techs also can secure the property when they are not on-site through the use of boarding up doors, windows, and the placement of yellow tape to form a perimeter and keep unauthorized people out of the residence.

Once the home gets cleaned, dried, and deodorized, it gets prepped for any needed repairs. The techs hold a general contractor license #51995-H. This takes the heat off the homeowner for having to locate contractors, describe the actions taken during the restoration, and point out the repairs to be made. Because the crew handled the cleanup from start to finish, we are always aware of the rebuilding that needs to happen to restore the home.

Fire damage cannot wait, contact SERVPRO of Greater Smithtown at (631) 265-9200 as soon as the fire department says it is safe to enter your property. The certified technicians can handle the restoration and rebuilding as needed to return your home to its preloss condition, "Like it never even happened."

Can My Kitchen Counters Be Restored After Minor Fire Damage?

7/9/2020 (Permalink)

Kitchen with fire damage Homeowners have to deal with many things which may include fire damage. Contact SERVPRO right away.

SERVPRO Can Restore Your St. James Kitchen to Its Pre-loss Condition with Early Fire Mitigation

Cooking fires are the reason for two out of five home fires. If fire strikes your St. James kitchen early mitigation can restore your kitchen, including the counters.

How do you clean the countertops?

Kitchen fires account for approximately 44% of all home fires. This is devastating to a family. Any home in St. James with fire damage needs fire mitigation quickly. Cleaning countertops is more straightforward than cleaning and restoring walls and ceilings. There is no paint and similar substances on counters to bond with soot, making it difficult to clean. Hot air rising carries more of the smoke and soot upward too. 

Counters not only have a layer of residue but can sustain fire damage from ash or burning bits of ceiling that fall. Cleaning them involves:

  • Covering the surfaces to prevent further damage.
  • Keep moisture away from counters.
  • Dry cleaning
  • Vacuuming
  • Using water-based cleaning agents, if necessary, after all the above gets done.

Restoring the Rest of the Kitchen

Not only can our fire and smoke restoration technicians (FRST) restore your kitchen counters, they can return your kitchen to its preloss condition. Our Green Team has one goal – to leave your home, “Like it never even happened.” Soot can be one of the biggest things to deal with, but our FRST techs have many methods at their disposal.

  • Chemical cleaning agents – these can be either oil-based or water-based, depending on the item.
  • Suspension solvents – these are useful for dealing with bonded soot that needs some dwell time.
  • Lubrication – Use to remove fuel and animal proteins. 
  • Powerful equipment – this includes equipment air whips, rotary machines, and hot water extraction.
  • Contractor Licenses: General: 51995     

Remember, restoration is more cost-efficient than replacing items. For professional fire damage service, Faster To Any Size Disaster contact SERVPRO of Greater Smithtown at (631) 265 – 9200. 

Want to know more about St. James?

Is The Flood Water In My Smithtown Home Contaminated?

6/21/2020 (Permalink)

flooded nursery within a home Regardless of the room affected, flooding can damage the walls and contents of your home. Call team SERVPRO today for services.

SERVPRO Experts Are Biohazard Experts Who Will Identify and Properly Treat Flood Waters in Your Smithtown Home

When experiencing water damage from flooding in your Smithtown residence, immediate mitigation is needed to control further damage.

Is there more than one type of floodwater?

Water removal in Smithtown is the first step in emergency mitigation. Before water extraction happens, determining the type of water is fundamental, as this dictates how the water will be handled and disposed of. There are three types of water from flooding:

  • Clean water – It has no contaminants and poses no immediate dangers. Flooding from rain, snow, toilet holding tanks, and appliances such as air conditioners or refrigerators is the usual source.
  • Gray Water – it has the potential for health risks from biological or chemical contaminants. Gray water leaks from aquariums, dishwashers, sinks, and washing machines.
  • Black Water – can contain any number of contaminants such as bacteria and viruses. Toilets are a source of black water. Floodwaters are another source due to the sewage and dirt collected as it flows.

Standing Water Can Be Detrimental

One of the reasons immediate water removal is crucial is because the status of the water can change. Clean water becomes gray after 48 hours, and the gray becomes black. The health risks increase the longer the water stands. Our SERVPRO Institute of Inspection, Cleaning and Restoration Certification (IICRC) technicians are trained in the removal of all 3 types of water.

  • Clean Water – Extraction method depends on the size and depth of the flood. Truck pumps are used for large amounts of water, while portable pumps deal with more contained flooding. 
  • Gray Water – Technicians immediately spray with an EPA-registered disinfectant. If you have carpet, the padding will be disposed of properly. 
  • Black Water – items in black water may need disposed of and considered infectious waste if they cannot be decontaminated. Using proper PPE equipment and disinfectants assures decontamination.

The bottom line is to deal with floodwaters right away before the health risks increase.

Contact SERVPRO of Greater Smithtown at (631) 265-9200. We’re Faster To Any Size Disaster

Click here for more information about Smithtown. 

What Can I Expect from Professional Fire Damage Restoration Efforts in My St. James Home?

6/9/2020 (Permalink)

Servpro tech consulting with customer We're Always Faster To Any Size Disaster.

SERVPRO Follows Proven, Research-Based Mitigation, Remediation, and Restoration Protocols to Return Fire Damaged Residences in St. James to Pre-Loss Condition

When a fire disaster strikes in St. James, you likely have little or no experience as a homeowner with the shock and fear experienced during the aftermath. The damage overwhelms your senses, and you and your family are understandably on a roller coaster of emotions. The stress and confusion are substantial, and you need expert help from a reliable and capable company to get you through the recovery process.  

Do I Need One or Many Contractors to Bring Life Back to Normal After Fire Damage?

Finding one company with comprehensive training, licensing, certification, and experience to deliver wrap-around fire damage restoration in St. James is preferable. A full-service firm provides a streamlined approach, one phase of recovery following another in an efficient and effective order. Needed permits, appropriate containment, lawful disposal of hazardous residues and damaged materials, and attention to restoration of both structure and contents are all available from one source.

What Are the First Steps Fire Damage Restorers Take When Arriving at My Home?

Although we receive some details from you when you make the call, the bulk of the fire damage assessment occurs when our project manager inspects your home. After this initial safety review, the SERVPRO crews arrive with fully-stocked service vehicles ready to respond with emergency services. What does our crew chief look for during the safety evaluation? 

  • The amount and location of water and chemical damage and residue from firefighting efforts require extraction and structural drying before we begin aggressive soot and other residue removals
  • Evidence that the firefighting water collected in building cavities, including over ceilings and between walls, increasing the potential for collapse of these structures, necessitating controlled demolition to release the water for extraction
  • Signs of ongoing mold growth and damage, which adds mold remediation to our overall plan
  • Heat or burning and charring damage that weakened or destroyed load-bearing structural components including ceilings, walls, stairs, and floors, resulting in referral to our in-house construction experts or engineers in extreme cases
  • Evidence that hazardous materials such as asbestos, lead, or a wide range of chemicals were exposed during the fire, causing inclusion of a biohazard remediation phase to the overall project

After We Control for the Safety Issues, How Do Our Fire and Smoke Restoration Technicians (FSRT) Attack Smoke and Soot Residues?

The ignition and combustion of building materials and contents create smoke, an airborne mixture of volatile gasses, water vapor, and other components, most of which are corrosive and many of which are toxic. The smoke usually has a “hue,” which reflects the incompletely combusted particles that eventually settle on surfaces as soot. After a home fire that does not involve furnace puff-back, our experts assign soot residues and typical cleanup methods into three broad categories:

Dry Soot 

This loose, ashy material is the result of a hot, fast paper or wood fire. Our Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained managers and technicians use gentle agitation, not wet strategies that smear this type of soot, for removal:

  • Dusting
  • Brushing
  • Pressurized air
  • Vacuuming
  • Dry (chemical) sponging

Wet Soot

After an electrical fire or a slow smolder of plastic, rubber, or damp fabrics, a thick sticky coating covers surfaces. We pretest products on the soot and surfaces to determine whether to choose water or oil-based cleaner for best results Detergents can bridge the gap and help loosen the bond for both types of soiling.  Methods include:

  • Foam cleaning of padded surfaces
  • Spray and wipe
  • Flooding with rinsing
  • Immersion cleaning  

The strategies above ultimately used depends on the porosity of the affected materials. Adjusting dwell time and gradually increasing degrees of agitation and abrasive tools or additives are common adaptations to improve results.

Protein-Based Soots

A typical yet challenging type of residue is the coating deposited after a kitchen fire. The food, oils, and greases responsible for the soot dehydrate rather than burn, leaving behind an intensely malodorous and tenaciously adhered varnish-like residue. Our technicians use various options to loosen and remove the coating, including:

  • Solvents
  • Solvents plus abrasive tools (professional care needed to protect surfaces)
  • Ultrasonic cleaning by certified operators for loose and detailed items 

Can SERVPRO Help with Rebuilding?

Our wide-ranging services include repairs and build-back opportunities for severe damage. Our general contractors and mold remediation licenses give us the flexibility to meet your needs without resorting to hiring additional contractors. 

SERVPRO of Greater Smithtown delivers not only superior fire damage mitigation and remediation, but also helps with any required repairs, reconstruction, and build-back. For turn-key restoration services after a fire loss, call us at (631) 265-9200.

Contractor Licenses:

General: 51995-H

Mold Remediation: 0060

A Faulty Dishwasher Has Led to Water Damage in My Nesconset House. What Should I Do?

6/9/2020 (Permalink)

Close up of water flooding on living room parquet floor in a house Our experts can make the water loss seem, “Like it never even happened.”

Call Restoration Experts Like SERVPRO to Restore Your Water Damaged Nesconset Property

It takes only a few inches of water to cause water damage in a Nesconset home. Prompt and reliable water damage restoration can significantly reduce the chances of property loss and expensive repairs. Our response team is available 24 hours a day, seven days a week, to respond to our customer’s emergencies and prevent further damage.

What steps can I take to minimize water damage?

When handling water damage in your Nesconset residence, our dedicated team of technicians can offer on-site evaluation and work closely with your insurance company. We do that to make your restoration experience hassle-free. However, before we get to your property, you can take the steps below to minimize water damage:

    •    Turn off the water supply in your property.
    •    Disconnect the power supply to the affected areas.
    •    Remove all electronics and other valuable items from the affected area.

Why do I need professionals while my neighbors can help?

Cleaning up a property is an extensive and crucial task after water damage. Simple do-it-yourself techniques cannot remove the water and moisture effectively. Your walls, carpeting, and floor coverings can absorb a lot of water during the unfortunate incident, making it difficult for a simple cleaning to suffice. Thus, you need extensive water damage cleanup from professionals. Our team has gone through thorough training on what it takes to clean, dry, disinfect, and deodorize all affected surfaces.

How do technicians handle the drying?

We have access to high-tech equipment that speeds up the drying process. The process is essential since it is the only way to stop further damage. Since your walls, carpet, and floor coverings are porous, mold can grow if they are not dried on time. Our technicians can use structural cavity drying equipment to dry affected materials. This equipment allows our technicians to direct airflow into wall cavities to replace the cool, moist air with warmer dry air to increase the temperature in the surface and lower vapor pressure. That increases the rate of evaporation, which leads to fast drying.

What about the odor in my property?

Our technicians only leave a property after restoring it fully to its preloss state. Odors in the property can persist even after cleaning and drying the affected area thoroughly. Our technicians can use a ventilating box fan, which can move enormous volumes of fresh air into the affected property to eliminate the odor even in the hard to reach areas.

After a water intrusion problem, contact SERVPRO of Greater Smithtown at (631) 265-9200 immediately to prevent further damage. Our experts can make the water loss seem, “Like it never even happened.”

What is the Fastest Way to Reopen My Office After A Fire?

5/26/2020 (Permalink)

burnt out home office Fire-damaged offices in Smithtown get cleaned up and repaired by SERVPRO

Hire SERVPRO to Professionally Restore Your Smithtown Business

Commercial fires usually extinguish quickly thanks to sprinklers, limiting the physical damage to a small area. However, even a standard office set-up for a Smithtown financial advisor can require closing up shop for weeks due to other damage issues.

What are the Other Issues?

Smithtown commercial fire damage also includes smoke and soot particles that cling to surfaces as the fire cools. SERVPRO technicians carefully choose a cleaning agent that matches the type of residue for quick removal and also leaves the surface of the property item unmarred by their actions. Technicians also have to deal with the sprinkler water that soaks into carpets and other property.

My Carpet is a commercial product with no pad underneath, is there still a Problem?

Water can still soak into the fibers, loosening them individually. It can also soften the glue so the carpet pulls away from the floor, creating air and water bubbles. Our technicians can lift the carpet and use a set of air movers to generate a warm airflow that dries both the carpet and floor for safe reattachment. This process often does not succeed and then the floor covering must be removed, and new commercial-grade carpeting installed.

For professional fire restoration, call SERVPRO of Greater Smithtown at (631) 265-9200 today.

What Do I Restore or Replace in My Home After A Fire?

5/26/2020 (Permalink)

home fire Let SERVPRO mitigate your fire damaged home in Smithtown.

Contact SERVPRO to Help You with Fire Restoration In Your Smithtown Home

Now that warmer weather is here, it’s time to start those DIY projects like cleaning out the garage and painting the trim on the back of your Smithtown house. Unfortunately, that also means an increased risk of fire if you do not move or store paint thinner and other chemicals correctly.

It looks like a Total Loss, what can You do?

SERVPRO technicians can often restore your fire damage Smithtown property when it seems impossible. The time it takes to restore an item is often cheaper to you than buying a replacement. As an example, we have cleaning agents that cut through the hardest layer of soot, yet still, leave the surface of a workbench intact and looking like you just bought it.

What about Replacing My Water Heater and Air Ducts?

Our technicians can do that as well. The only reasons our team does not install these replacements are if doing so voids the warranty of the new water heater or if your insurance carrier wants the new ducts installed by a licensed heating and air company.

Call SERVPRO of Greater Smithtown at (631) 265-9200 to learn more about restoring your home after a fire. You can schedule an inspection or a service call immediately.

What is the Fastest Way to Remove Floodwater from My Home?

5/26/2020 (Permalink)

leaking ceiling from storm Don't know where to start on your home restoration from the damage from the storm? Call SERVPRO of Smithtown for the help you need.

Call SERVPRO to Clear and Restore Your Smithtown Residence

Every Smithtown home is vulnerable to the storms that strike our community each year. It takes a professional response to ameliorate the effects of millions of dollars in restoration costs each year.

Where Do You Even Start?

SERVPRO teams begin Smithtown flood damage control by spraying the water and affected surfaces with an anti-bacterial cleaning agent; which reduces the health threat from contaminants in the floodwater. Next, technicians extract the water from your home and begin cleaning all surfaces touched by the flooding. Then, they begin drying both walls and floors. Unfortunately, the presence of contaminants means we have to dispose of all carpeting and the pads underneath. This is a process that may take a number of days to complete.

What about the Debris left in my Home by the Storm?

Our technicians can demolish and remove anything left without causing further damage. That includes everything from cracking floor trim to roof tiles dropped into the attic by the wind. We cover the flooring along exit routes to also avoid trampling any dirt and other particles into the surfaces.

Even a small amount of water can cost you a large amount of money. Call SERVPRO of Greater Smithtown at (631) 265-9200 to learn how we keep costs at a minimum for you.

Can You Remove Water from Drywall?

5/20/2020 (Permalink)

water damaged drywall Do you have water damaged drywall in your Smithtown home? Call SERVPRO to mitigate your issue.

Drying structural materials is possible with the fast response of our SERVPRO team to damaged Smithtown homes. 

Restoring and drying your Smithtown home after a water loss can sometimes be more of a challenge than homeowners might realize. Identifying the extent of the damage and implementing counteractive measures is only part of this equation.

With hundreds of drying decisions made on every water loss situation, areas like drywall get inspected, and water damage to Smithtown homes gets cataloged. While it might be possible at times to dry or restore sheetrock wall systems, it might not always be a cost-effective solution. If we determine it is worth attempting, some of the specialty tools for this task might include:

What Happens When Drywall Cannot Get Dried? 

Being unable to restore drywall is a common scenario with widespread loss incidents, so we have in-house contractors that can perform controlled demolition. Removing only severely damaged portions of the drywall makes reinstallation faster and more efficient later.

It might not always be cost-efficient to take the time to dry and recover drywall when it could get replaced more quickly. Our SERVPRO of Greater Smithtown team can help with either of these scenarios by calling (631) 265-9200.

Do Professionals Use Store-Bought Extraction Tools? 

5/20/2020 (Permalink)

Submersible pumps Need professional help in extracting water from your Smithtown home? Call SERVPRO for the job at hand.

Our team has industry-leading equipment for fast and efficient extraction of standing water in your Smithtown home. 

Understanding the difference between home improvement store stock for residential use and the level of equipment SERVPRO professionals use in Smithtown homes can showcase our efficiency.

While there are hundreds of potential options for both drying and water removal in Smithtown properties, we have a broad inventory of cutting-edge, industry-leading units and devices that can efficiently remove standing surface water and evaporate trapped moisture in structural materials and contents of your house. Some of these tools include:

How Do You Choose What Extractor is Best? 

Choosing the right extractor is not always as cut and dry as you might suspect. Solids in the water can make electric submersible pumps a poor choice when they might otherwise be the best. Inaccessible areas of the house might be ideal for wet vacuums and attachments, but the powerful 300-psi truck-mount extractors cannot reach. 

We have practical tools and equipment that can help us to gain control of loss situations quickly. Despite how you might want to shop around for restoration tools, our experienced SERVPRO of Greater Smithtown professionals come with the full measure of our inventory to get to work right away on restoring your home. Call us anytime at (631) 265-9200.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Smithtown, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Greater Smithtown today at (631) 265-9200 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

What Should I Know if I Suspect My Commercial Building in Smithtown has Mold Damage?

5/19/2020 (Permalink)

mold damage on wall SERVPRO can mitigate your mold problem in your Smithtown business.

Many Management Companies Rely on SERVPRO for Mold Remediation

After heavy rains, incidents involving water, or slow leaks, mold, and other microbes can flourish. Mold damage can severely impact the healthy interior of any-sized building in Smithtown. SERVPRO uses industry-accepted methods to remediate mold and other microbes and make the environment inside businesses healthy again. There are different signs that mold is overgrowing and starting to become a problem.

Can SERVPRO get rid of all the mold inside my building?

Although we would like to, and many of our customers would, as well, there is no method that removes 100% of all microbes. Microbes exist in Smithtown and practically every environment. Individual microbes or their spores can travel on clothing, books, shoes, and within the air. One of the areas found to contain the highest number of spores is the windowsill, showing that microbes continually infiltrate buildings.

What should I know about mold damage in my business?

Normal environmental conditions keep microbial populations at non-harmful levels. The presence of excess water, including elevated humidity, often precedes population explosions of fungi. Our technicians can discuss the source of excess moisture found in your commercial setting after we perform a visual scan with our infrared cameras and check the air for excess moisture. Correcting such issues is the first step in keeping mold at acceptable levels.

Where should I look for signs of mold becoming a problem?

Mold can grow almost anywhere, as long as the area holds its basic requirements. These would be plant-based materials, moisture, and shelter from direct sunlight. Many locations inside your business might support microbial life. One sign that you might notice when mold becomes abundant is the odor it often causes. Other indicators of mold damage taking hold of your property’s interior include
• Discoloration of walls, carpets, and other porous materials,
• Tiny stains in a small group on uniforms and other textiles, and
• Visible patches of mold.

Call SERVPRO of Greater Smithtown at (631) 265-9200 for professional mold remediators who keep your employees’ health in mind during every step of the process. We also serve businesses in St. James, NY, and Kings Park, N Y.

Should I Prepare My Property for a Possible Flood?

5/17/2020 (Permalink)

orange saving tube floating in a flooded kitchen Trust SERVPRO to Rescue Your Smithtown Flooded Home

Smithtown Residents Should Identify a Professional Restoration Service in Preparation of a Flood

Homeowners in towns prone to flooding, like Smithtown, should identify a professional crew able to restore their home after disaster strikes. Some think that cleaning with household disinfecting agents is enough to eliminate all traces of floodwaters, but it may not be enough. Floodwaters carry bacteria and other waste products, polluting your home and leaving your family's health in danger.

In Smithtown, SERVPRO can assist with flood cleanup. Our team trains to understand the full scope of work to achieve a successful restoration, and we apply that framework to what we do at your home. Eliminating water residue and debris, along with disinfecting the surfaces of your home, is essential to protecting you.

How can I disinfect after flooding?

When bacteria settle in your home, you should kill it, which is a step beyond simply cleaning a surface with disinfectant. Our SERVPRO team focuses on discarding items with severe damage while applying cleaning solutions to your home. In our arsenal of disinfecting methods, you can find the following-

Aside from the above, our SERVPRO team uses pumps, dehumidifiers, and other equipment to remove floodwaters from your home before they cause more damage.

SERVPRO of Greater Smithtown protects you when disaster strikes. Call us at (631) 265-9200 and let us leave your home, "Like it never even happened."

How do I Restore My Home After a Fire?

5/17/2020 (Permalink)

technician fogging equipment cartoon Need Great IAQ? Indoor Air Quality after a house fire in Smithtown. SERVPRO Has the Solution

Restoration of Your Smithtown Home is a Job for a Professional Service

Restoring your Smithtown home after a fire can be a daunting task. Friends and family are likely eager to help, but coordinating the necessary steps and their sequence is a job for a professional water and fire restoration technician. Not cleaning thoroughly, or using inappropriate cleaning solutions can leave you with a bigger problem in your hands.

Members of the Smithtown community with fire damage to their homes can rely on SERVPRO for a job well done. Our expertise and training prepare us to identify problems in your home and prioritize their solution. From structural damage to the removal of charred items, our team can advise you every step of the way.

How do I clean the air in my home after a fire?

It is easy to determine whether smoke residue and soot are no longer present. Once our SERVPRO team cleans your surfaces with EPA-approved cleaning solutions, you should see a difference. Cleaning the air in your home, and eliminating the smell left behind by the fire is a different matter. To neutralize and obliterate smell molecules our team may choose to use special equipment such as-

  • Thermal foggers
  • Deodorizing pellets
  • Ozone generators

Fire damage restoration goes well beyond wiping down surfaces. Our SERVPRO of Greater Smithtown is ready to help in all aspects of the process. Call us at (631) 265-9200 and let our experts leave your home, "Like it never even happened."

What Can I Do To Get Rainwater Out Of My Furniture in Smithtown?

5/17/2020 (Permalink)

flooded room with man on couch calling someone from yellow pages for help Flooding can quickly overtake your home. Contact our certified SERVPRO team for water removal efforts.

SERVPRO knows time is of the essence when it comes to water removal from your furnishings in your Smithtown home

When big storms damage your Smithtown home and rain enters, there can be issues with sagging ceilings, wet floors, and drenched furnishings. There are actions homeowners can take to lessen the loss such as 

  • Removing small wood furnishings to another area, so the stain does not bleed onto the carpet
  • Picking up printed materials that can transfer onto wet floors
  • Moving out area rugs before they get touched by water

Can My Sofa Get Restored for Reuse After Water Damage from Storm or Flood Damage?

When loss happens in a Smithtown home from storm, flood damage, or another water event, the type of water that has soaked into the furnishings matters, if it came from in the home as rainwater and the cleanup efforts began rapidly; there is a high probability of restoration for the areas and items in the home affected. If groundwater is the issue, that is another story completely. This type of water needs handling as a biohazard, and things that absorb it need disposal as a loss.

Specialized Extraction and Drying Methods for Upholstered Furnishings

SERVPRO techs have extensive training in the restoration of furnishings with water damage. Besides the materials that make up the construction of the furniture, additional factors weigh on the outcome, including: 

  • If water has swelled or cracked the joints 
  • The potential for shrinkage of the fabric to be an issue
  • If the water within the cushions and upholstery is clean or black
  • How soon the cleanup efforts began
  • If evidence of mold growth is present 

The techs have attachments for their portable pumps to pull the maximum amount of moisture from within the furniture and then set up drying configurations. Commonly seen methods for drying furniture for the best outcome include tenting plastic with both air movers and dehumidifiers to capture the raised moisture or stacking the cushions on sofas and loveseat upright and tilted towards each other for drying on all sides. The cushions get rotated during the drying phase to make sure all areas get addressed.

Unsightly water spots are not unusual on both furniture and carpet. In most cases, the issue gets treated through a multi-layered approach such as lightly rewetting the top carpet fibers and then drying and cleaning. A follow-up with the application of deep steam cleaning, which not only deep cleans but also eliminates residues and odors in Smithtown.

Post-Drying Issues Commonly Seen After Water Damage

It is not unusual for a house after a roof leak to need several repairs. Once the technicians finish the mitigation efforts on the property, if the homeowner prefers, SERVPRO technicians have a general contractor's license 51995-H. They can handle any of the reconstruction needed to bring the home to its preloss condition. Sagging ceilings are a particular concern and can be dangerous. Soggy sheetrock gets removed during the cleanup phase of the restoration services and can easily get repaired seamlessly.

The flooring may require removal for drying and need re-installation. Whenever possible, the technicians dry flooring in place unless the substrate below shows signs of seepage. In those cases, the flooring types get inspected to determine if it has the potential for reuse after drying and disinfection. The techs can reinstall during the rebuilding phase and save the homeowner the cost of replacement.

Hardwood flooring gets inspected on a case-by-case basis for the restoration potential. A large number of determinants can change the outcome from restorable to a loss. One of the biggest is the type of wood construction of the boards and how long the exposure occurred. Wood reacts to water by cupping and crowning, and through the use of targeted drying applications such as drying mats, SERVPRO techs can turn the situation around. 

Proactive Solutions for Avoiding Mold

Although mold can be a common issue after a water loss in a home, it is not an absolute thing that will happen in every case. SERVPRO technicians have extensive training and hold certification for mold remediation #0060. They know the conditions that promote the germination of spores and what the early warning signs of colony growth are.

The techs ensure that all water-affected areas get addressed with both antimicrobial cleaners and in the cases of any interior elements such as studs or other exposed framework, the application of a sealant with antimicrobial properties assists to inhibit any mold growth.

SERVPRO of Greater Smithtown at (631) 265-9200 has the equipment and training to handle home disasters like storm, flood damage, and more. The certified techs can return your home to its pre-water loss condition.

Is Water Damage Covered by Business Insurance??

5/12/2020 (Permalink)

flood in computer terminal Dont worry about a water leak in your business. Let SERVPRO of Smith town take care of your leak.

Insurance Coverage for your Smithtown Business may Cover Water Damage

Water events can be disastrous, and when they affect your business directly, their impact is even more. Smithtown business owners should review their insurance policies for coverage of leaks and flooding. They should also identify a local water restoration team in case disaster strikes.

In Smithtown, water damage in commercial properties is a job for SERVPRO. We understand that time lost implies a loss of revenue, which is why we are available around the clock to answer your call. Once the area is safe to enter, we can begin our restoration process, including extraction, drying, and disinfecting as appropriate.

Should I hire a professional water removal service?

Businessowners should rely on a group like SERVPRO for water restoration. Our certified technicians not only perform the job but document extensively so you can present a robust claim to your insurance company. Our team is expert enough to understand that water extraction is not enough to protect you from future ramifications. As such, we focus on the following steps-

  • Extracting water with pumps of varying caliber to fit the wet area
  • Restoration of normal humidity levels by drying the area
  • Disinfecting using EPA-approved cleaning solutions

As needed, our team performs specialized drying tasks to preserve electronics and documents. Our plan depends on your needs and preventing cross-contamination.

SERVPRO of Greater Smithtown can help in many ways. Call us at (631) 265-9200 and let us leave your business "Like it never even happened."

How Can I Remove the Smell of Fire?

5/12/2020 (Permalink)

fire on floor SERVPRO can mitigate your fire damage and odor smell in your Smithtown home.

Remove the Smell of Fire from your Smithtown Home by Calling a Professional Restoration Crew

Flames may engulf your Smithtown home, but you don't have to live with their memory forever. Once extinguishing agents get rid of the fire, you face the daunting task of restoring your home and sorting through your belongings. As traumatic as it sounds, specialized technicians can help you sort through the damage and get your home back to mint condition.

Fire restoration in Smithtown is a job for SERVPRO. Our crew knows the telltale signs of fire and water damage and works diligently to remediate it. As a homeowner, you can place your trust in our well-trained team and let us apply our industry expertise to your home. Call our 24/7 hotline and let us assess the damage and draw up an action plan.

What should I do to eliminate fire damage in my home?

Homeowners are a crucial component of the restoration plan. Our SERVPRO team partners with you to decide on the removal of some items and the restoration of others. However, as industry professionals, we have access to specialized equipment including the following-

  • Pumps to extract water
  • Air dryers and circulators to remove excess moisture
  • Deodorizers to eliminate residual smells.

SERVPRO of Greater Smithtown can help with your needs in St. James or Nesconset. Call us at (631) 265-9200 and let us leave your home, "Like it never even happened."

What Should I do After a Leak?

5/12/2020 (Permalink)

flood in living room Let SERVPRO mitigate your water damage home in Smithtown.

When Water Leaks in your Smithtown Home, Ensure Your Safety and Call a Water Restoration Technician

Leaking pipes are standard in all households in Smithtown, regardless of their age. Whether they leak all over your floors and cabinets, or in a well-defined area, you need to take action to prevent further damage. Once you identify the source of the leak and ensure the safety of your structure, you can proceed with the restoration of your home.

For water cleanup in Smithtown, our SERVPRO technicians are your best resource. We are available around the clock to meet your needs, and tackle your water accident with industry-grade equipment and following best practices. Our formal training prepares us to address the problem at hand and mitigate any future complications.

What equipment do I need to dry my home after a leak?

Homeowners have access to household equipment to extract water and dry their homes. Home dehumidifiers and wet-dry vacuums can all help eliminate moisture, but they are insufficient. By not calling a SERVPRO professional, you risk leaving water behind, which becomes breeding ground for bacteria. Instead, our staff brings some of the following to your home-

  • Truck-mounted pumps
  • Submersible pumps
  • Wand extractors

Circulators, injectidry technology, and other extraction methods complete our toolkit. Our experience and knowledge guide us in choosing the optimal way of restoring your home.

SERVPRO of Greater Smithtown is your partner in an emergency. Call us at (631) 265-9200 and let us leave your home, "Like it never even happened."

Can My Smithtown Home Be Restored After A Fire?

5/5/2020 (Permalink)

home destroyed by a fire At SERVPRO, it is our goal to restore each home affected by the fire to its original condition, whenever possible.

Yes, just bring in SERVPRO Fire Restoration Teams for your Smithtown Residence

Most residential fires are usually restricted to one part of the house, often the kitchen or garage. Physical damage from heat and flame is often minor, with the majority of the problems coming from the smoke particles left behind by burning material.

How are they able to clean my home, so it looks like it did before the fire?
Our technicians use commercial grade cleaners, tools, and training not available to most homeowners to attack the specific types of residues that can exist after a fire in Smithtown.
    •    Dry smoke residues are the most common, and often can be cleaned off with a brush or sponge and only a small amount of cleaning agent in some cases.
    •    Wet smoke residues are stickier than dry smoke and require a stronger cleaner along with a stiff brush.
    •    Protein smoke residues occur when the fire burns beef and other meats. We use cleaners designed to break down the protein chains, which allow our technicians to remove them with little to no damage to affected surfaces.

Are there other residues?
Yes, there is also fuel oil residue, but that is rare in modern, private homes. Dry and Wet smoke residues can also be mixed, requiring more careful cleaning actions.

Is there anything I can do?
When it comes to restoration or cleaning, we advise no. Before our team arrives at your home, however, there are a few things you can accomplish:

    •    Keep movement in your home to a minimum to avoid spreading residues. Lay down clean towels on carpets and floors before entering.
    •    Empty freezers and refrigerators to reduce odors.
    •    Cover the air registers to reduce the risk of soot moving through the vents. Cheesecloth is the best option if available.

At SERVPRO of Greater Smithtown, it is our goal to restore each home affected by the fire to its original condition, whenever possible. “Like it never even happened.” If you have had a fire of any size in your home, call us at (631) 265-9200 to learn what we can do for you and your residence.

For more about Smithtown click here.

How Do I Safely Clean My Furniture and Carpet After a Water Spill in Smithtown?

4/26/2020 (Permalink)

water damage on floor in living room Water leaks can happen in the blink of an eye, leaving you unprepared. Contact team SERVPRO for effective remediation efforts.

SERVPRO Professionals Clean Textiles and Upholstery Effectively

After a water leak, you may find your furniture, rugs, and carpet with damage. Our restoration specialists use specialized techniques and cleaning agents to effectively sanitize your carpet while also restoring them to the preloss condition. 

My Carpets were Dirty Before the Spill, Can SERVPRO Still Clean Them? 

Yes, SERVPRO Professionals Clean Carpet Using Four Elements of Soil Suspension

Dealing with water cleanup in your Smithtown home requires adequate drying while also appropriately tackling dirt and grime. A clean water leak (Category 1) does not carry soil, however existing dirt and grime loosen and require additional cleaning of surfaces. Technicians dry affected textiles, while also using the appropriate cleaning agents and techniques to clean them. Drying the impacted area is essential in mitigating secondary damage.

What are the Four Elements of Soil Suspension for Cleaning?

  • Time: The amount of dwell time for a cleaning product's effectiveness
  • Agitation: Movement that brings dirt to the surface for easy removal
  • Chemical Action: Proper use of cleaning detergents with the appropriate pH levels
  • Temperature: Using the correct temperature of a cleaning product, usually heating the cleaning solution makes it work faster. However, heat can negatively affect enzyme cleaners, such as SERVPRO's Urine Odor and Stain Remover.

Are There After-Cleaning Treatments to Extend the Life of My Carpet? 

  • Soil Repellent: Fluorochemicals work on carpet to repel oil and water-based soils, making them easier to vacuum them away.
  • Soil Release Agents: Makes fabric more absorbent, allowing detergent to get into the fabric and work to release the dirt. Scotch Gard works in this way. 
  • Stain-Resistant Treatments: Products coming from sulfonated aromatic aldehyde that work to repel dye molecules. 

For help with any restoration, contact SERVPRO of Greater Smithtown 24/7 at (631) 265-9200. 

Click here for more information about Smithtown.

Why Should I Hire Professionals for Water Removal in Smithtown?

4/19/2020 (Permalink)

water damaged home We’re Faster to Any Size Disaster!

SERVPRO Reassures Homeowners that We Can Restore Your Smithtown Home to Normal with Our Water Removal Techniques

If you find yourself in an emergency water loss situation where water removal is required, SERVPRO features trained technicians fully certified for water restoration. We are ready and available to answer your call 24 hours a day, 7 days a week so that we can provide the prompt response and results you need. Calling the experts for restoration makes a difference, rather than trying to take on the drying and disinfecting on your own.

Why Can’t I Perform DIY Water Removal and Cleanup?
While you may have a wet/dry vacuum and a variety of cleaners at home, they never measure up to the specialized technology and equipment that our trucks come equipped with. Additionally, we feature technicians trained via the Institute of Inspection Cleaning and Restoration Certification (IICRC) that holds us to high standards. We strive to uphold these high expectations, and our IICRC-Certified team in Smithtown formulates a plan of action to restore your home to its prior condition faster.

What Steps Do You Take to Address Water Damage?
Limiting the migration of water is first and foremost on our minds when we arrive at your Smithtown property for water removal. We work quickly to stop water from moving into other spaces and limit damage potentially spread by technicians on site. Our team wears removable shoe covers as we venture from one area of the home to another to inspect the damage. We also utilize moisture detection tools that are non-penetrating, which allow us to take readings without creating further damage.

What Resources Do You Have to Speed Up the Water Removal Project?
There are several distinct steps to water damage restoration, which includes:

    •    Water detection
    •    Cleanup
    •    Moisture Control
    •    Movement of Your Contents

Once we check the loss site, we do the full assessment to help determine which techniques and equipment should be used. Some of the equipment that we bring for water restoration jobs in Smithtown include:

    •    Moisture Detectors – These tools, including moisture sensors, moisture meters, and thermal cameras, help us to find areas where moisture is hidden within walls and small spaces. Locating hidden moisture allows us to ensure all areas are dry and that the potential for harmful mold or mildew growth gets reduced.
    •    Water Extraction Tools – Not only do we have truck-mounted extractors capable of removing thousands of gallons of water, but we also bring submersible pumps that we can place in a targeted spot to facilitate water removal.
    •    Inspection Cameras – This equipment, such as a borescope, allows us to check the inside of wall cavities without the need for removing them completely.
    •    Dehumidifiers – Proper dehumidification is essential for all water removal projects. We use industrial-grade dehumidifiers to help reduce the levels of humidity within the air in your home. This equipment works to remove the damp air from the space, pulling it inward and cooling it to condense the moisture. What this does is prevent the onset of secondary water damage such as the warping and swelling of furniture, floors, and walls. The air is then dried and redistributed throughout your home with the help of fans.
    •    Air Movers – In addition to various industrial fans, we also use high-speed air movers to create beneficial airflow across the carpets, padding, floors, walls, and furniture to accelerate moisture evaporation.

We Work to Perform Efficient Water Loss Remediation
Any water removal in your home calls for more than the removal of any visible water. There are many areas of the home where water migrates, including porous building materials like drywall, studs, carpet padding, and subfloors where water can migrate. Even if your floor seems to be dry after mopping, there may be hidden moisture in the subfloor below. This is why we use professional equipment for the detection and measurement of various moisture levels throughout your home.

Why Do I Have to Worry About Water Migration?
Any standing water must be cleaned up so that moisture detection and drying can begin. Leftover moisture hidden in cracks and crevices not only destroys building materials, but these hotspots pose a threat from the onset of dangerous mold and mildew growth. In some cases, it might be necessary to cut holes in walls or ceilings to allow for dry, warm air to flow through and facilitate drying.

No matter the level of water removal you require in your home, you can trust in our certified technicians at SERVPRO of Greater Smithtown to get the job done and make it “Like it never even happened.” Give us a phone call today at (631) 265-9200, and we will send a team out as soon as possible to begin the assessment so that restoration can begin.

For more about Smithtown click here.

SERVPRO is Available to Help Your Smithtown Business with Commercial Water Cleanup

4/2/2020 (Permalink)

"We can help" SERVPRO is always available to help. Give us a call at (631) 265-9200 any time.

Our Experienced Technicians have the Equipment and Certifications to Help you every step of the way

Finding out that a water leak sprouted overnight inside your business is never anything an owner wants to experience. You already understand that you need to protect your merchandise and start with cleanup, but what is the best way to begin? SERVPRO is here to make the process go as smoothly as possible, including ensuring your interior belongings get moved to a safe space free of moisture and high relative humidity (RH).

If you are looking at commercial water cleanup in Smithtown, excess water must be address first to lessen the damage and bring down the RH throughout your business space. Doing so helps to cut back on secondary damage like warped wallpaper and problems with the electronics throughout the building. 

Extraction Begins

After calling SERVPRO and we formulate a plan, our skilled technicians use portable extractors to remove excess water. Most wood and tile flooring can repel water, so the damage may be less if you catch it quickly enough. However, standing water may allow water to seep into cracks and crevices of the flooring, making it more challenging to extract. In this case, our team places air movers strategically throughout the space to blow dry air in conjunction with the use of dehumidifiers that help draw out moisture from the air. 

We sometimes use portable electric heaters that help expedite the drying process by sending warm air over your flooring. Containing the impacted space with “tenting” constructed of plastic sheeting held into place with tape or sandbags also helps to streamline the drying process. Such action helps concentrate air movement so that the flooring is dried faster, and it helps cut back damage dramatically. Our team also makes sure to monitor the space, moving heaters as needed to ensure that over-drying does not take place.

If you have carpeted spaces within your commercial building, SERVPRO uses deep extraction tools that are either stationary or self-propelled. Such tools use weight to push the carpet and the padding below, which brings up excess water that our extraction equipment picks up. 

Throughout the commercial water cleanup project, we work to bring down the interior humidity to prevent damage to your furnishings and inventory. We know how essential it is for you to get your business back up and running, so we use all of our trusted methods for extraction, cleanup, and disinfection to ensure everything is “Like it never even happened.”

Call us at SERVPRO of Greater Smithtown at (631) 265-9200 should you require commercial water cleanup. We are available 24 hours a day, 7 days a week, for commercial cleanup and restoration services.

See more about Smithtown.

Winning Tactics for Water Damage Remediation in Smithtown

3/21/2020 (Permalink)

water damaged home Make sure to quickly deal with water damage in your home before it progresses to mold. Contact SERVPRO right away for best results.

Restoring Areas with Water Damage in Your Smithtown Property Lets You Increase Your Listing Price

New homebuyers often feel very excited about the houses they view in the Smithtown area. They want to buy a house their children can grow up in and where they can feel safe, and able to pursue their dreams for making their new house into a home. One area that most new homebuyers take into consideration is the amount of maintenance a prospective purchase might require in the future.

After homebuyers discover a potential house in Smithtown has water damage, they often cross that property off their list. When several months pass without a serious, qualified offer, many realtors recommend lowering the asking price. However, solving the problem can reverse this trend and allow you to increase the price instead, especially if it involves noticeable water damage (stained walls, warped floorboards, musty smell), leaking pipes, a damp basement, or any number of other indications of a problem.

SERVPRO can assist your family with resolving these issues and making your house more attractive to prospective buyers. Our building services team, working under General Contractor License # 51995-H, works alongside our mitigation and restoration teams to provide tailored services to our customers. 

Any area of your home that contains water damage can detract from its appeal, and decrease offers. Walls and ceilings can become stained or moldy, or deteriorate, crumble at the slightest touch, or flake paint, wood trim can warp, as can wood flooring, and other areas, like windows and doors can swell and become difficult to open and close easily. 

The SERVPRO mitigation team also receives training in detecting the source of the water that caused the water damage. Small, tiny leaks can lead to vast problems, and we can often prevent these from occurring again by performing a little bit of maintenance or repair work. The effects can benefit both your family and the future homeowners’ after the sale.

You can reach SERVPRO of Greater Smithtown by making a call to (631) 265-9200. We understand your desire to sell your home as quickly as possible, so we not only arrive swiftly, but we also work as quickly as possible. Water damage can make you lose an otherwise confirmed sale, but we can eliminate such damage for you.

Click here for more information about Smithtown.

SERVPRO of Greater Smithtown is trained in adhering to the highest cleaning and sanitation standards.

3/19/2020 (Permalink)

SERVPRO of Greater Smithtown offer cleaning services including the removal of biohazard contaminants. We have the specialized training and products to get your property back to business.

About Coronavirus

The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus that was first detected in Wuhan City, Hubei Province, China and has spread to 60 locations internationally (as of this publication), including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”)i is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.ii

Scope of Cleanup Protocol 

SERVPRO of Greater Smithtown can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents.  The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

Cleanup Scope of Work and Planning 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including:  

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving and Racks
  • Sales Counters
  • Carpets and rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Cleanup and Disinfecting Procedures

Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.  

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19. 

SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to COVID-19 on hard, non-porous surfaces. Currently there are no disinfectants that have been tested specifically for this particular emerging viral pathogen. However, per the CDC, this product can be used against COVID-19.  In addition, SERVPROXIDE™ currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more. Porous materials like carpet, rugs, upholstered items, and draperies that are not water sensitive can also be wet cleaned using SERVPROXIDE™.

Rainstorms Increase The Risk Of Flood Damage In Your Smithtown Home

3/19/2020 (Permalink)

flood damaged home “Like it never even happened.”

Rainstorms Increase the Risk of Flood and Secondary Damage in Smithtown

As the season's shift and spring rains begin, homes in Smithtown, some near the Nissequogue River, face flooding. Basements and walkout lower levels suffer when the local sanitary system becomes overwhelmed, owners, coping with both an influx of water overland from the increased precipitation and high river levels.  You must also consider the risk of sewage backup.

Long Term Damage from Chronic Flooding Issues
If not addressed at the time, the saturation of building materials regularly can result in a progressive weakening of structural components. Also, unresolved moisture opens up the potential for significant mold damage. Flood damage in Smithtown requires a rapid response from professional mediation and remediation specialists to avoid permanent harm to your residence.

Appropriate Water Containment and Removal
Because floodwaters are by definition contaminated, hiring the experts from SERVPRO gives you confidence that the Category 3 water will be contained and disposed of appropriately. Your family's health might depend on this as the pathogens possible in sewage and the chemicals swept in from over road and land flooding can be hazardous. We rely on the Institute of Inspection Cleaning and Restoration Certification (IICRC)-trained crew members bring a wealth of knowledge, research-based strategies, and experience to your unique situation. Our resources include high-efficiency pumps and extractors, followed by a range of drying tools to resolve the issues of persistent moisture involvement.

Wrap Around Restoration Services
During the completion of your flood mitigation and remediation project SERVPRO might find structural damage too advanced to restore without intensive repairs or rebuilding. We offer our construction division to help manage those aspects. If mold took hold while flooding our licensed and certified mold remediation technicians can contain and remove active colonies, and take steps to inhibit future problems. Fixing the moisture problems permanently can go a long way toward limiting further damage.

Rely on SERVPRO of Greater Smithtown to take on your flood damage problem from initial assessment to completion “Like it never even happened.” Call (631) 265-9200 as soon as practical to get the job rolling.

For more about Smithtown click here.

Rely on SERVPRO to Cleanup and Make Your Damaged Smithtown Home Whole Again

2/27/2020 (Permalink)

3 panel cartoon showing hurricane, flooding, and a house fire Water, Fires, Hurricanes, Tornadoes, and Just Bad Luck Visited Your Smithtown Property? SERVPRO Can Make It, "Like it never even happened."

Smithtown Residents use Our Restoration Services to Overcome Water, Fire Mold and Storm Damages

Property emergencies can take an emotional toll on a homeowner. A situation involving water, fire, storm, or mold damages can be sudden and blindside residents, which makes it tough to find a restoration service you can trust with your property or contents. We have years of award-winning experience in this industry, and we know how to take a severely damaged property back to a preloss condition, "Like it never even happened." By working closely with the chamber of commerce for both King's Park and Smithtown, we can offer residents a transparent, accountable service provider that you can trust.


When storm damage strikes your Smithtown home, it can displace contents as well as displacing the homeowner. In this interim period away from the property, you need restoration services with the experience to overcome harsh and challenging conditions. SERVPRO has extensive experience in restoring and securing properties adversely affected by weather conditions. Using an array of emergency mitigation procedures, we can stop damage and put in place protocols to get your home back the way it was.

The first few days after a significant flood or storm damage is crucial to the success rate of home restoration. Your Smithtown home may require sub-contractors to perform remodelings, rebuilding, or specialist repair of items like electronics. But before any of that restoration procedure can begin, we need to provide a safe working environment for workers. SERVPRO technicians can enter a property, perform the necessary decontamination, draining and cleaning of your home as well a securing it against unlawful entry using emergency board-ups.

If your Smithtown home is flooded, there is a strong chance of it being a category two or category three water emergency. SERVPRO can use self-priming trash pumps to remove large bodies of water with solid-waste. We can also perform comprehensive structural decontamination of the building, pack out contents for exceptional cleaning and dispose of any waste responsibly and in-line with the environmental protection agency's (EPA) standard. Should you need sub-contractors, we can arrange them on your behalf, so you only have to deal with one point of contact throughout.


Water is absorbed by many of the materials in your structure. When these materials absorb moisture, they can expand or become hotbeds for microbial activity. SERVPRO conducts an extensive review of a water restoration project to understand how far water migrates and the essential equipment needed to fix primary or secondary issues.

Subfloors can be at particular risk of water migration issues because hydrostatic pressure forces water to migrate downwards onto lower levels. SERVPRO can use penetrating moisture meters to gain an accurate picture of what is happening beneath carpets. If water migration is minimal, we can conduct in-place drying using weighted extraction tools and saving time by not having to remove various pieces of furniture or fixtures. In-place drying can effectively dry both exterior carpets and the subfloor pad beneath.

Sometimes the results of a moisture meter may show significant amounts of moisture migration in your Smithtown home. In these situations, SERVPRO technicians can remove carpets altogether as well as the carpet pad. Pads usually break apart easily with an introduction to moisture, so the most efficient solution is to dispose of them. Using rapid-air movers, we can dry the affected subfloor before replacing new pads and carpets to return your home to a preloss condition.


Many of the materials in your Smithtown home are combustible, and, under the influence of fire, they can release numerous chemicals, including carbon into the home environment. Some of these chemicals, such as carbon monoxide, can be fatal to humans, which is why you should always wait to receive an all-clear from a fire marshall before re-entering a property after the fire. Other chemicals that release during a fire may not be harmful but can cause unpleasant odors as well as staining, which is likely to be concentrated on walls and ceilings but also upholstery and furnishings.

Homeowners with fire damage in their Smithtown home need to be careful when approaching fire restoration. Different types of smoke residues require different cleaning methods and products. Some soils may even respond negatively to the introduction of moisture, and you can risk causing further, or even permanent damage. SERVPRO restoration services are available to provide meticulous content and necessary cleaning to your property.

Our restoration services include specialist upholstery and fabric cleaning technicians (UFT.) Depending on the scope of the project, SERVPRO may decide to clean materials onsite or at a content cleaning facility off-site. Smithtown residents can trust us with valuable upholstery because we always pre-test surfaces before carrying out any cleaning action. Some fabrics and dyes may bleed or discolor in the presence of specific cleaning solutions. By conducting pre-tests on smaller controlled areas, we can ensure that our restoration services do not cause unnecessary harm.


Microbial infestations can buildup over time, and often the noticeable signs of mold damage in your Smithtown home only appear after months of infestation. Spotting these signs can be as simple as noticing a persistent odor in some areas of the home. Many companies advocate for laboratory testing; however, this can be both expensive and time-consuming. Our approach at SERVPRO is that the visible signs of mold growth are enough to begin a remediation procedure.

The remediation of microbial growth is a tricky task. In the right conditions, mold can proliferate. This can present a problem for a remediation process that may take several weeks to complete effectively. SERVPRO technicians undergo an intensive applied microbial remediation technician (AMRT) with a nationally recognized independent body before carrying out microbial remediation in your home. This training allows us to ensure that our process is correct without risking causing further harm.

Uncontrolled microbial growth can affect your indoor air quality. When working on a mold growth project, our technicians wear respirators to avoid health effects from inhaling spores or other airborne particles. SERVPRO can set up air filtration devices (AFD) in the home, which are large units that work in a similar way to your air-conditioning unit- drawing air in from one side and exhausting it from another. However, rather than cooling air, an AFD passes it through several layers of high-efficiency particulate air (HEPA) filters to remove any microscopic fungi spores or microbes from the indoor environment.

Our award-winning experience working with residents and commercial restoration services is essential to overcoming mold, water, storm, or fire emergencies. Contact SERVPRO of Greater Smithtown at (631) 265- 9200 now for expert assistance.

Solutions for Diverting Flood Water from Smithtown Crawlspaces

2/25/2020 (Permalink)

Crawl space At SERVPRO of Greater Smithtown, we are always ready to be deployed at a moment's notice.

SERVPRO Teams Work to Prevent Further Damage Caused by Flooding In your Homes Crawlspace 

Recurring flooding is a situation that can plague many Smithtown homeowners. Despite the bulk of this rising water existing in the crawlspace of your house, there are considerable risks that many properties have already experienced when flooding occurs in this open area. The assessment of hazards to your property begins with the slow drying or ground absorption of standing water in the crawlspace, making it a threat that can persist for many days, or even weeks, under the right circumstances.

Long-lasting solutions must involve methods of preventing flood damage to Smithtown homes while protecting adjoining areas of the property as well. The most considerable concern with flooding in the crawlspace is the exposure of the flooring of the main level of the house. High humidity levels and wicking water into the wood supports and framing of this cavity beneath your house can increase the likelihood of secondary damages like mold and microbial growth. The presence of mold against the flooring of living space can be a direct path for this organism to get into the house and pose health hazards to its occupants.

Our SERVPRO professionals can work immediately on removing standing water from your crawl space with efficient extraction tools. With surface water removed enough to begin drying efforts, we can set up numerous air mover units throughout this confined space. Even with the limited access of our technicians, we work to ensure that all corners of this underside of the house get sufficiently dried to prevent lingering effects.

With a team of in-house residential contractors, we can work to provide lasting solutions for recurring flooding threats around your home as well. Our SERVPRO team can offer crawl space encapsulation services that can divert water away from your home with installed sump pumps and other division devices. Thick 6mil plastic sheeting coats every exposed surface to prevent more water penetration into the area the next time that creeks and streams rise and threaten the neighborhood.  

Permanent crawlspace solutions are possible when you contact our SERVPRO of Greater Smithtown team after a flood loss incident. We have the equipment to help your immediate problems and the experience to help your property moving forward. Give a call at (631) 265-9200.

Learn more about Smithtown.

Commercial Water Cleanup In Smithtown

2/25/2020 (Permalink)

water damaged office SERVPRO of Greater Smithtown at (631) 265-9200 is available 24/7 for commercial water cleanup of any size.

Commercial Water Cleanup in Smithtown Office

When commercial water damage happens, particularly on a night or a weekend, when a business is not open, the potential for a more significant loss occurs when there is not active heat or moisture detection or monitoring available.

The goal of SERVPRO is always to limit loss in the event of a situation that needs commercial water cleanup in a Smithtown office building. However, getting the business reopened and creating a healthful environment for employees is also a crucial part of the restoration services.

Finding the Water
SERVPRO techs locate all areas where water migrated that may not be readily visible such as behind baseboards or within the subflooring using state-of-the-art moisture detection equipment. This ensures that areas of moisture do not get missed during the restoration of the property.

Extraction Methods are Key
The on-site wet/dry vacs that the regular janitorial service uses do not have the pulling power of the portable pumps used by SERVPRO. The equipment the techs bring enables them to remove enough water out of carpet and flooring that it expedites the drying phase of the restoration.

Necessary Controlled Demolition Actions
When the techs determine water migrated behind walls, the removal of baseboards for extraction and drying is a common tactic. Water wicks rapidly into sheetrock, and the only way to halt the damage is to cut away the ruined portion above the waterline, so the cycle stops.

Mold Prevention
The techs have intensive training and certification in mold remediation #0060 and know the early warning signs of an infestation. They can take preventative actions to stop mold damage before it starts through the application of antimicrobial cleaning agents and sealants.

Rebuilding for Reopening
Once the restoration services complete, the techs can offer any needed reconstruction with their general contractor license #51995-H. They have the skills to replace damaged sheetrock, baseboards, any painting, or other services to return the office to its preloss state.

SERVPRO of Greater Smithtown at (631) 265-9200 is available 24/7 for commercial water cleanup of any size. The certified, experienced techs use their advanced techniques to make the loss “Like it never even happened.”

For more about Smithtown click here.

Challenges During Smithtown Retail Water Damage Recovery

2/5/2020 (Permalink)

Clothing on hangers in a clothing store. Water damage and Retail do not go together in Smithtown.

Smithtown we want to be there to help with your water damage. 

Shared business spaces in Smithtown make it easier for shoppers and diners to experience a variety of options without fighting traffic or wasting time. Stores and restaurants benefit from the proximity, but also risk exposure to water loss from accidents, malfunctions, and negligence occurring in neighboring spaces. When we respond to your water emergency, our investigation often extends outside of your business’s walls. 

Interspersed Plumbing and HVAC Lines

Building cavities between the walls separating retail or restaurant units contain freshwater supply and waste pipes and HVAC ductwork. A leak in one of them can affect businesses on both sides of the wall, spreading water damage throughout a Smithtown mall. Even persistent condensation issues in the heating and cooling configuration might lead to unexpected moisture issues affecting structural components and contents, including inventory, supplies, and business records.

Detection Tools 

Failure to consider the possibility that excess moisture might be migrating from other tenants’ or common areas in the shopping center interferes with effective mitigation and remediation of damage to building materials and goods in your commercial space. SERVPRO technicians are highly trained in both the expected and unexpected movement of intrusive water. We use the following equipment to locate trapped water and excess moisture to ensure the halt of progressive damage and avoidance of secondary damage from microbial growth facilitated by the dampness.

Moisture Sensor -- detects the presence of moisture, but not the amount. It helps us determine the extent of water migration.

Moisture Meter -- measures the moisture level in materials. Provides initial data for drying goals. Periodic re-metering monitors as we achieve these goals. 

Thermo-Hygrometer -- measures temperature and relative humidity. Assists as our technicians adjust airflow, heat, and dehumidification for optimal drying results.

Thermal Imaging Camera -- displays temperature variations that allow a trained technician to pinpoint hidden caches of water.

Water Removal and Drying Strategies

Once we locate hidden pooled water and map the extent of wet building materials and contents, the SERVPRO team uses some of the following techniques to remove liquid water from and dry out spaces otherwise challenging to reach.

  • Removing baseboards and drilling holes to release liquid water
  • Creating flood cuts several inches above the saturation line across all or a position of a wall
  • Using the drilled holes and cuts to permit extraction and drying equipment to gain access to the building cavities for water mitigation and remediation

Call SERVPRO of Greater Smithtown at (631) 265-9200 for an assessment and project plan for your water-damaged business. We’re Faster To Any Size Disaster, available to set up a consultation 24/7, 365 days a year.

To find out more about Smithtown, click here.

We Act As Quick As Possible In Smithtown To Avoid More Water Damage

2/5/2020 (Permalink)

Our ProMaster Van waiting in a parking lot Our ProMaster Van holds all of our state of the equipment. We bring our dehumidifiers, air movers and specialty drying equipment to any size job.

Professional Grade Equipment: Why SERVPRO Makes Quick Work of Water Damage in Smithtown

When we introduce our managers and technicians to water loss mitigation and remediation products and equipment, we must help them understand why we use this particular inventory for our Smithtown customers. Although powerful equipment can make our job easier, failing to train our work crews properly could expose your home’s structural components and contents to the risk of further damage from the force or intensity of the otherwise helpful tools.

Purpose of Professional Equipment and Proprietary Products

Water damage restoration in Smithtown goes more smoothly and efficiently when we match equipment and cleaning products to the specific requirements of your loss. At a minimum, following the manufacturer's instructions is essential. Professional products, including cleaners, abrasives, and disinfectants, must be mixed and applied as mandated on the label.

Equipment Inventory

It is impossible to predict precisely what equipment we might need when responding to a water damage project, which is why SERVPRO vehicles are stocked with a wide range of options. Here are some of the implements we choose among based on our training and experience.

Detection Devices

Moisture Sensors - used to establish the perimeters of the water loss and subsequent migration.

Moisture Meters - measure the moisture content of damaged structural components to set and monitor the achievement of drying goals.

Thermo-Hygrometers -- measure both temperature and relative humidity, and sometimes dewpoints. Help determine whether dehumidification equipment used contributes to an effective drying process.

Extraction Equipment

Pumps - usually gas-powered and submersible, used when water is deeper than two inches.

Truck-mounted extractors - most powerful and have their own power source. Must take care when used for restorative cleaning, especially of carpets, which can be stretched or delaminated by aggressive passes.

Portable extractors - flexible use in tight spaces and areas far from entrances. The same cautions as truck-mounted equipment when employed for pulling water from materials that can sustain damage from robust suction and pressure.

Air Movers -- create airflow to facilitate evaporation and reduce drying time. Can be used to:

Float carpets for faster drying
Push warm air into cavities and under cabinets with the directional and concentrating help of shrouds

Wall Cavity Ventilating System - replacing moist air in cavities with vents or hoses attached to blowers, often with access provided by drilled holes in walls, baseboards, or toe kicks

Venting Box Fans (Axial Fans) - used to move larger quantities of air, perfect for removing malodors or fogging agents.


Refrigerant dehumidifiers - efficient enough to lower the relative humidity in your home to the target of 40 gpp (grams of water per pound of air).

Low grain refrigerants (LGR) -- refrigerant dehumidifiers that work below 40 gpp.

Desiccant dehumidifiers -- can lower relative and specific humidity to a much lower point and can operate at lower temperatures. We take care to avoid over-drying.

Our investment in a wide range of water damage restoration equipment is why SERVPRO of Greater Smithtown can deliver professional results. Call us at (631) 265-9200 for an evaluation and consultation.

See more about Smithtown.

In the Smithtown Area, SERVPRO Provides Rapid Responses to Mitigate Storm Damage

1/14/2020 (Permalink)

blue tarps covering a damaged roof SERVPRO Can Provide Fast Storm Damage Mitigation Services to Our Smithtown Neighbors!

Violent Storms Can Damage the Roofs and Interiors of Smithtown Homes

Severe weather events are a threat to Smithtown homes throughout the year, including gale-force winds, hailstorms, and torrential rainfall. Super Storm Sandy is a not too distant memory. Under the right conditions, even a well-constructed roof can suffer substantial damages that leaves the property vulnerable to leakage or direct flood penetration. When you become aware of these damages to your roof, a prompt response from our SERVPRO professionals can help to reduce subsequent water intrusion and damages.

Addressing flood damage to Smithtown homes is only a part of what is necessary to return a property to a preloss condition. Self-assessment can be misleading with roof damages, especially when you are not sure where floodwater can enter the house. Emergency services that our SERVPRO team can provide not only address the immediate pressing saturation and standing water concerns in areas like the attic but also seek to help to protect your household by installing temporary construction barriers to prevent further water penetration.

Roof Tarping
One of the initial actions that our licensed (#51995-H) general contractors can take when we reach your storm-damaged property is to install temporary protective barriers with tarps and wood framing on the exterior of the house. This tarping prevents the possibility of elemental damage from newly developing storm systems or access for vermin or curious passersby. Board up services can quickly be started since we have a well-stocked inventory of materials and products in our warehouse.

Water Removal
Flooding might not always mean standing water, but can be equally devastating to construction materials that have absorbed this invading runoff and wind-driven precipitation. Because strong winds can damage or entirely remove shingles, underlayment like plywood becomes a penetration point for rainwater. When addressed quickly enough, we can direct centrifugal air movers at the damaged areas for efficient evaporative drying. Desiccant dehumidifiers can help to reduce moisture content in the environment to acceptable parameters to limit secondary effects like mold growth.

Our SERVPRO ASD applied structural drying technicians can use moisture meters, sensors, and thermal imaging camera to locate damp recesses in the attic crawl space. These devices can also discover water wicking through wall cavities and scissor trusses in multi-level structures. We have methods and equipment like the Injecti-Dry system that can be rigged with various hoses to both extract and dry wall voids and hardwood flooring when hooked up to drying mats.

After a damaging storm, our SERVPRO of Greater Smithtown restoration specialists can work to provide properties with a fast and confident response that saves both time and money. We can help after a disaster, give us a call at (631) 265-9200. We're Faster To Any Size Disaster.


11/12/2019 (Permalink)

The damage to your property following a fire can often be complicated due to the unique behavior of smoke.  There are two types of smoke – wet ad dry.   As a result, there are different types of soot residue after fire.

SERVPRO of Greater Smithtown technicians are thoroughly trained in fire cleanup and restoration and know the different types of smoke and their behavior patterns.  Knowing this information is vital to proper restoration.   Before restoration begins, SERVPRO will survey the loss to determine the extent of impact from fire, smoke, heat and moisture on the building material and its contents.  The soot will then be tested to determine which type of smoke damage occurred.  Pretesting determines the proper cleaning method and allow SERVPRO of Greater Smithtown to focus on saving your precious items.

Smoke can penetrate various cavities within the structure, causing hidden damage and odor.  Their knowledge of building systems helps them investigate how far smoke damage may have spread.  The following points are additional facts you may not know about smoke. 

  • Hot smoke migrates to cooler areas and upper levels of structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor. Type of smoke may greatly affect the restoration.

Types of smoke:

  • Wet Smoke – (Plastic and Rubber) Low heat, smoldering, pungent odor, sticky and smeary. Smoke webs are more difficult to clean.
  • Dry Smoke – (Paper and Wood) Fast burning, high temperatures, heat rises, therefore smoke rises.
  • Protein Fire Residue – (Produced by evaporation of material rather than from a fire) Virtually invisible, discolors paints, and varnishes, extreme pungent odor.
  • Fuel oil Soot, (Furnace puff backs) While “Puff Backs can create havoc for homeowners SERVPRO can in most cases restore the contents and structure quickly.

Other types (tear gas, fingerprint power and fire extinguisher residue) Special loss situations require special care.

SERVPRO of Greater Smithtown professionals are trained to handle even the toughest of losses.  If your home or business suffers fire or smoke damage, contact SERVPRO of Greater Smithtown to help make “Like it never even happened.”

Top Do's and Don'ts After a Fire

10/11/2019 (Permalink)

These tips will assist you in taking proper action until SERVPRO of Greater Smithtown technicians arrive. Follow these Do's and Don'ts to help reduce the damage and increase the chances of a successful restoration.


  1. Limit Movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  2. Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  3. Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas. 


  1. Do not attempt to wash any walls or painted surfaces without first contacting SERVPRO.
  2. Do not attempt to clean electrical appliances that may have been close to fire, heat or water without first consulting an authorized repair service.
  3. Do not turn on ceiling fixtures if ceiling is wet, wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage. 

After any fire damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

When Water Damage Strikes

10/3/2019 (Permalink)

The First 24 hours following a water loss are the most important in preventing secondary or permanent damage.  Within four hours of loss notification, SERVPRO of Greater Smithtown will be on-site to help ensure a water damage is handled by completing the following steps.

Inspections:  SERVPRO of Greater Smithtown will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work. 

Emergency Services:  SERVPRO of Greater Smithtown will take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting the excess water and preparing the area for drying.  Our trained Crew Chief will explain the needed emergency services to you step by step. 

Monitoring:  To help ensure your home or business and belongings are dried to appropriate industry standards, a SERVPRO Technician will monitor the drying process. The updates will be consistently communicated to you. 

Restoration Services:  SERVPRO of Greater Smithtown clean the affected areas for your property and belongings. A final walk through of the job site will be conducted with you to help ensure the property is returned to preloss condition.   

Every Second Counts

10/3/2019 (Permalink)

Every second counts during a fire.  People have as little as two minutes to escape a burning home before it’s too late to get out.   In a matter of moments, a small flame can become a major fire, making it critical to be prepared and have an escape plan in place.   Once a plan is developed, it is critical for everyone in the home or office understands the plan.   The best way to do this is by practicing the escape plan at least twice a year,  Increase your chance of surviving a fire by ensuring you have working smoke detectors in place, building and escape plan, and then practicing it,  The following are a few suggestions to help you develop and emergency escape plan. 

  • Draw a map on each level of your home or business show all the doors and windows.  Find two ways out of each room Make sure all doors and windows that lead outside open easily.
  • Consider escape Ladders for sleeping areas on the second and third floors.  Only purchase collapsible escape ladders evaluated by ad recognized testing laboratory.  Store them near the window where they will be used. 
  • Choose an outside meeting place a safe distance in front of your home where everyone can meet after they’ve escaped. Make sure to mark the location of the meeting area on your escape plan.
  • Teach Children how to escape on their own in case you can not help them. Plan for everyone in your home or office, with special consideration for elderly or disabled individuals. 
  • Always practice your fire escape plan during the day and at night time.

Prepare before a Disaster

9/19/2019 (Permalink)

As a business owner, insurer or property manager, you are a leader in your community and can set example for your employees, customers and community to follow.

Be Ready for Disasters.  You can become prepared for a disaster by taking three simple steps:

  1. Have a plan to stay in business.
  2. Encourage your employees to become ready.
  3. Protect your investment.

We must work together as a team to ensure that our families, businesses and places of worship, and our neighborhoods are ready for any type of disaster that can potentially affect our community.   Your can contact SERVPRO of Greater Smithtown to find out more on how to be ready when disaster strikes with SERVPRO Emergency Ready Profile.  

Advantages of a SERVPRO Emergency Ready Profile:

  • A no-cost assessment of your facility
  • A concise profile document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back in your building following disaster.
  • Establishes SERVPR of Greater Smithtown as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing remediation of work to begin.
  • Provides facility details such as shut-off valve locations, priority contact information.


7/26/2019 (Permalink)

You can’t see or smell carbon monoxide, but at high levels it can kill a person in minutes.  Often called the silent killer, carbon monoxide (or CO) is an invisible, odorless, colorless gas created when fuels, like gasoline, wood, coal, natural gas and propane burn incompletely.  According to the Center for Disease Control and Prevention, each year more than 400 Americans die from unintentional CO poisoning.  It is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning.  All people and animals are at risk for CO poisoning, with some groups – including unborn babies, infants and people with chronic heart disease, anemia or respiratory problems – being more susceptible to the effects of carbon monoxide.

Symptoms of CO Poisoning

  • Dull headache
  • Weakness
  • Dizziness
  • Nausea/Vomiting
  • Shortness of Breath
  • Confusion
  • Blurred Vision
  • Loss of Consciousness

The Science of Drying

7/26/2019 (Permalink)

Did you know there is actually a science behind the process of drying?  Having the knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition.  While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Greater Smithtown are trained in the science of drying and follow strict industry-approved stands to help lower the chances of any secondary damaged.  If your business or home suffers a water damage, SERVPRO of Greater Smithtown will:

  • Inspect the building or home to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using profession drying equipment.

What exactly does it mean to help “speed up Mother Nature”? A wet building or home can often dry naturally because the environment always seeks equilibrium.  When materials are wet, moisture will naturally move to drier air at the surface of the material – but only if the air is drier.  The only problem is, nature often takes too long and secondary damages may occur while the building or home is drying out.

SERPVRO of Greater Smithtown have the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls and much more.  We also use state of the art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

It’s not only the equipment but the technology too! SERVPRO has developed a DryBook, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry trying requirements are met.  With DryBook Mobile, you have the ability to know exactly where your property is in the drying process.

The bottom line? SERVPRO of Greater Smithtown has the professional training and equipment to help make water damage “Like it never even happened.”


6/24/2019 (Permalink)

Many people with hoarding disorder do not find their habits to be a problem.

Hoarded items are often things others would throw away or look at as junk or garbage such as newspapers, junk mail and packaging.  Hoarding can lead homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded.  Bugs, fleas’ rats and other vermin may be present.  

SERVPRO of Greater Smithtown encounter hoarding situation several different ways.  Often when SERVPRO for a fire or water loss and find the hoarding situation when they arrive on site.  SERVPRO will communicate with the insurance company regarding contents coverage, and after approval contents can be packed out and possibly cleaned, dried and stored by SERVPRO of Greater Smithtown or relocated to a storage facility so work on the fire or water loss can begin. 

If you experience this, please call SERVPRO of Greater Smithtown 631-265-9200

Bio-Hazard Clean Ups

5/8/2019 (Permalink)

Your disaster might not always be fire and water related but SERVPRO of Greater Smithtown is still here to help when it comes to other situations.

Bloodborne Pathogens: SERVPRO of Greater Smithtown professionals remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime or death.  Trained SERVPRO Franchise Technicians thoroughly clean disinfect and deodorize the structure.

Methamphetamine Labs: Many of the chemicals used in the production of illegal drugs, such as methamphetamine, are volatile and can leave harmful residues throughout a structure.  SERVPRO of Greater Smithtown’s Professionals follow federal and state guidelines to properly clean all surfaces.

Crime Scene Residues: From fingerprinting powder and evidence gathering chemicals to tear gas and pepper spray residues, SERVPRO of Greater Smithtown can clean and restore your property and contents.

Arson and Vandalism: SERVPRO of Greater Smithtown are recognized as leaders at helping property owners recover quickly from fire and water damage.  Your local franchise professional also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods and humor or animal waste.

When disaster strikes make sure you have experienced professionals on the line.  No matter how big or small SERVPRO of Greater Smithtown will be ready to help make your property damage “Like it never even happened.”

Emergency Fire Damage Tips

3/13/2019 (Permalink)

This kitchen sufferd a fire on the stove which caused microwave to go on fire and the cabinet.

These emergency tips will assist you in taking proper action until SERVPRO of Greater Smithtown to arrive.  Follow these Do’s and don’ts to help reduce damage and increase chances of a successful restoration. 


  • Limit movement in the home to prevent soot particles from being embedded into carpet and avoid tracking.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from metal kitchen and bathroom faucets, trim and appliances.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Change HVAC filter, but leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.


  • Don’t attempt to wash any walls or painted surfaces without first contacting SERVPRO of Greater Smithtown professional.
  • Don’t attempt to shampoo carpet, rugs or upholstered furniture without first consulting SERVPRO of Greater Smithtown professional.
  • Don’t attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water.
  • Don’t consume any food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)
  • Don’t turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock and air movement may create secondary damage.
  • Don’t send garments to the dry cleaner. Improper cleaning may set in smoke odor.

When fire and water damage take control of your life, SERVPRO of Greater Smithtown will help you take it back.

Water Damage Types

3/12/2019 (Permalink)


When your home or business suffers a water damage, understanding what type of water your are dealing with is critical to ensuring proper cleanup.

There are three types of water.   Clean water is water from a broken pipe, or other water source; rainwater is also considered clean.   The term gray water is used to classify slightly contaminated water.   Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more.   Black water is typically caused by sewage damage. Flooding or any type of natural disaster. Black water should always be handled by trained professionals.

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

  • Shut off the water source if possible or contact a plumber to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting.   Wipe excess water from wood furniture after removing lamps and table top item.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as here is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on the ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is possibility of spreading contaminated air.
  • Do not use household fans to dry structure; air flow could spread contaminants.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminate areas.

When you have a water damage, don’t leave your property to chance. Call SERVPRO of Greater Smithtown 631-265-9200.

We specialize in Flooded Business Cleanup and Restoration

8/7/2018 (Permalink)

We specialize in Flooded Business Cleanup and Restoration!

A business can have a flood at any time, although water damage most often occurs during heavy rainfall. Basements are inherently prone to water intrusion because they are the lowest level of a building and are normally built partly or entirely below ground level – this is also where businesses typically store important documents and inventory. There are a number of reasons why your business could flood, including:

  •  A blocked or failed sewer lateral pipe
  • Heavy rain causes surface Fire to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Fire supply-line break or hot-Fire tank failure
  • And many more

Have Questions about business Flooding?

Call Today – 631-265-9200

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your business's structure.  Remember, the longer you wait, the worse the problem will get. Not only that but the damage to inventory and important documents could be dramatic and irreversible.

The bottom line: a flooded business can jeopardize your health, safety, and your business’s integrity. It’s worth making a call to SERVPRO of Greater Smithtown let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Business Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Business Flooded? Call Us Today – 631-265-9200

Tips to prevent mold in your Long Island Bathroom

8/7/2018 (Permalink)

Bathrooms are a common place for mold to occur in your home. Here are some tips on how to avoid mold in your Long Island bathroom. 

Tips on how to prevent Bathroom Mold

  • Use exhaust fans to remove moisture to the outside (not into the attic).
  • Use area rugs, which can be taken up and washed often instead of wall-to-wall carpeting.
  • Check for leaks around basins and tubs and have them repaired if necessary.
  • Open a window when showering.
  • Avoid leaving damp towels on the floor or in laundry hamper.

About Our Mold Remediation Services

SERVPRO of Greater Smithtown specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 631-265-9200

Personal Protective Equipment

8/3/2018 (Permalink)

When it comes to SERVPRO of Greater Smithtown, our number one concern is safety: the safety of our clients and the safety of our employees.

To make sure the job is done right, employees need to take proper precautions when working in specific situations. Each job comes with its own safety concerns. For example, flood waters can come with contaminants from things like sewage; mold remediation jobs come with possible irritants to people’s eyes, skin and lungs; fire damage can come with worries like smoke inhalation and possible falling debris; and biohazard incidents can come with exposure to dangerous chemicals and bodily fluids.

SERVPRO teams are given the proper training and personal protective equipment (PPE) to ensure they are prepared to safely handle each one of those incidents and a wide range of others. They follow specific guidelines laid out by our company and by the National Occupational Safety and Health Administration (OSHA).

Some of that PPE includes the following:

  • Tyvek Suits and Booties: which are made of a strong, but lightweight material that can protect a person from contaminants in the air. These suits cover a person from head to toe (except the face).
  • Dust Masks: which are lightweight masks worn around the nose and mouth to keep out less serious contaminants like typical, household dust.
  • Full Face Masks: which are more heavy-duty, plastic masks, seal off the entire face and include respirators. These are used in more dangerous conditions. The respirators filter out any harmful airborne pathogens and mold spores.
  • Gloves: different kinds of gloves are used depending on the situation. Nitrile gloves are used to protect from certain contaminants like bodily fluids. Whereas, stronger rubber gloves are used to protect when handling sharp or rough objects.
  • Goggles: are used to protect the eyes in dangerous conditions.
  • Hard Hats: are used to protect employees in situations where there is a risk of building collapse or falling debris.

By ensuring their own safety in the field, our team members are better able to ensure your safety and the safety of your home or business.

Remember, if you experience an incident that requires restoration work, you can count on SERVPRO of Greater Smithtown to get the job done in the SAFEST and most efficient way. Call us any time at 631-265-9200.

Water Damage Timeline

8/3/2018 (Permalink)

When flooding or water damage happens at your home or business, time is of the essence. The faster you call team SERVPRO for help, the less damage that unexpected water will be able to do.

According to the American Insurance Association, 37% of all homes will suffer water damage each year. Of the water damage that occurs, the association says 93% of that damage is preventable. According to the association, the first 24 to 48 hours are the most crucial when dealing with water damage.

SERVPRO has a timeline that lists the damage you can expect following a flood or water loss:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

The message here is that if water ends up where it does not belong, you should NOT WAIT to call for help. Getting someone on the scene ASAP will only save time and money in the long run.

We’ve heard before that people will sometimes not even realize they’ve experienced a water loss until days, maybe even weeks later. For example, they may have a basement they don’t go into very often that floods. So, we recommend checking those isolated areas on a regular basis and after any major weather event, like torrential rains.

There are some steps you should also take while waiting for help to arrive. SERVPRO recommends as follows:

  • Stop the source of the water: if, for example, you have a broken pipe, make sure to turn off the water supply to prevent anymore leaking.
  • Remove items of value: move any valuables and furniture away from the water, to prevent permanent damage to those items.
  • Prevent the spread of moisture: as best you can, try to soak up any water by toweling or mopping the area. This will be a good temporary help. (Only do this if the water is clean!)
  • Take notes and photos for your insurance company.
  • Stay Safe! Make sure to turn off any electrical connections that could pose a danger in the flooded area. DO NOT mop or towel up any water that may be contaminated, if it came from a sewer backup, for example.

As we have said, time is not on your side when it comes to water damage. So, the sooner you call for help, the better!

You can always contact us a SERVPRO of Greater Smithtown at 631-265-9200. We’re faster to any size disaster!

Flooding Can Happen Anywhere

6/1/2018 (Permalink)

Flooding can happen anywhere

According to the national Weather Service (NOAA).  Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding”.  NOAA lists the most common flood hazard in the United States as: 

  • Flash Flooding
  • River Flooding
  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows (Caused by Wildfires)
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash (Caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failure

Just because you haven’t experienced a flood doesn’t mean you won’t in the future.  In Fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities.  On average, Floods cost $3.5 billion in annual losses in the U.S. and commercial flood claims average more than $75,000 (NFIP).

When catastrophic water damage happens to you, SERVPRO of Greater Smithtown can help.  We can help you prepare ahead of time with an Emergency Ready Profile (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible. 

SERVPRO of Greater Smithtown Professionals are ready to help make it “Like it never even happened.”

Managing Mold

6/1/2018 (Permalink)

When there's a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, SERVPRO of Greater Smithtown have the training, protective gear and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a "typical" mold removal process. Call the Team in Green The Mold cleanup and restoration process begins when you call SERVPRO of Greater Smithtown. A representative will ask a series of question to help determine the necessary equipment, resources and personnel needed. Inspection and Damage Assessment Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden prom plain view. Mold Containment Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. Air Filtration Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO of Greater Smithtown technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these spores while the mold remediation is in progress. Removing Mold and Mold Infested Materials The mold remediation process depends on the amount of the mold growth and the types of surfaces on which the mold appears. Anti-fungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth. Cleaning Contents and Belongings SERVPRO of Greater Smithtown clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment. Restoration Depending on the level of mold damage, drywall, sub floors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in the home or business. SERVPRO of Greater Smithtown understand mold and mold growth and have the training and equipment to remediate mold in your home or business.  If you experience mold or water damage in your home or business please call SERVPRO of Greater Smithtown 631-265-9200


5/3/2018 (Permalink)

Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them.  A person with hoarding disorder experiences distress at the thought of getting rid of the items.   Excessive accumulation of items, regardless of actual value, occurs.  Many people with hoarding disorder do not find their habits to be a problem. 

Hoarded items are often things others would throw away or look as junk or garbage such as old newspapers, junk mail or packaging.  

Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded.  Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called.  At times, hoarding may spread to the outside of the home as well, to storage facilities, or even garage or yard.  SERVPRO of Greater Smithtown encounter hoarding situations several different ways.  Often, SERVPRO of Greater Smithtown is called for fire or water loss and find the hoarding situation when they arrive on-site.  SERVPRO of Greater Smithtown will communicate with insurance company regarding contents coverage, and after approval, contents can be packed out and possible cleaned, dried and stored by SERVPRO of Greater Smithtown or relocated to a storage facility so work on the fire or water loss can begin.   

Another way SERVPRO of Greater Smithtown encounter hoarding jobs is through calls from landlords, case workers, real estate agents, or family members, often after the death of a loved one.  In these situations, the crew will see if they should look for any items of importance while they clean the job.   Sometimes family members will come and try to help the hoarder sort through their contents as well.  

Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO of Greater Smithtown are here to help make "Like it never even happened." If you encounter a hoarding situation at one of your properties, or with your insureds, call SERVPRO of Greater Smithtown today.

Dryer Vent Cleaning

5/3/2018 (Permalink)

The importance of cleaning dryer vents.  According to FEMA, failure to clean home dryers causes 34% of home dryer fires.  Home dryer fires cause $35 million in property loss and can even cause injury  or death.   

To reduce the risk of these fires happening in your or your insureds home or business, SERVPRO of Greater Smithtown can help clean dryer vents and ducts that may have lint buildup.

Other tips for keeping your dryer vents clean from the National Fire Protection Agency include cleaning the lint filter before and after each load and making sure outdoor vent flap will open and is not restricted by snow, a birds nest, or other potential obstacles. 

For more information call SERVPRO of Greater Smithtown 631-265-9200 or email us and  check our Facebook page.

Storm Preparedness

3/7/2018 (Permalink)

This car decided to go through a large puddle and his car stalled during the storm.

Severe weather can happen any time, anywhere. We here on Long Island are experiencing Nor'Easter. Do you know the difference between a severe weather watch vs. a warning? Watch: Conditions are favorable for severe weather and it is possible. Remain alert for possible further warnings. Warnings: Severe weather has been spotted or indicated by radar. Take cover. Safety Tips: The safest place to be during high winds is indoors. Postpone outdoor activities if a wind advisory or high wind warning has been issued. High Winds can bring down trees and power lines and can turn unsecured objects into dangerous projectiles. To protect against the hazard of high winds, Long Islanders should: 

  • Check the area immediately surrounding your home or business for unsecured objects or potentially dangerous conditions. Tree limbs garbage cans, yard debris or other materials that can be moved by the wind are potential projectiles aimed at your home or parked vehicles.
  • Bring inside loose, lightweight objects such as lawn furniture, potted plants garbage cans, tools and toys.
  • Anchor objects that would be unsafe outside, such as a gas grills or propane tanks.
 If your driving during periods of high winds: 
  • Keep both hands on the wheel and slow down.
  • Watch for objects blowing across the roadway and into your path.
  • Keep a safe distance from cars in adjacent lanes, as strong gusts could push a car outside its lane of travel.
  • Take extra care in a high profile vehicle such as trucks , vans and SUVs, as these vehicles and more prone to being pushed or flipped by high wind gusts.
 Coastal Flooding Preparations:
  • Prepare a go bag that you can grab in case you need to leave your home in a hurry.
  • Learn the safest route from you home or workplace to safe, high ground in case you have to evacuate.
  • When outside, avoid walking and driving through flooded areas. As few as six inches of moving water can knock a person over. Six inches of water will reach the bottom of most passenger cars, causing loss of control and possible stalling. One or two feet of water can carry away a vehicle.
  If you experience flooding and water damage to your home and need our help please call SERVPRO of Greater Smithtown at 631-265-9200 ‌

When Water Damage Strikes

2/16/2018 (Permalink)

The First 24 hours following a water loss are the most important in preventing secondary or permanent damage.  Within four hours of loss notification, SERVPRO of Greater Smithtown will be on-site to help ensure a water damage is handled by completing the following steps.

Inspections:  SERVPRO of Greater Smithtown will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work. 

Emergency Services:  SERVPRO of Greater Smithtown will take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting the excess water and preparing the area for drying.  Our trained Crew Chief will explain the needed emergency services to you step by step. 

Monitoring:  To help ensure your home or business and belongings are dried to appropriate industry standards, a SERVPRO Technician will monitor the drying process. The updates will be consistently communicated to you. 

Restoration Services:  SERVPRO of Greater Smithtown clean the affected areas for your property and belongings. A final walk through of the job site will be conducted with you to help ensure the property is returned to preloss condition.   

Dangers of Extreme Cold

2/6/2018 (Permalink)

According to the National Weather Service, $2.84 million dollars of property damage was caused by extreme cold in 2015.  

Even Scarier? Fifty-three people died and three were injured due to extreme cold the same year. 

It is important to be aware of the effect extremely cold temperatures can have on you.  The two main conditions to be aware of are frostbite and hypothermia.

Frostbite is caused when your skin is exposed to extremely cold temperatures.  Physical symptoms are white or grayish-yellow ski, skin that feels unusually firm, or waxy numbness. 

Hypothermia is when your body temperature falls to an abnormally low temperature, caused from long exposure to cold weather.  Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech and drowsiness.  If someone's body temperature is below 95 degrees Fahrenheit , seek medical attention immediately.

To avoid these conditions, stay indoors if possible if not, dress warm in layers and try to keep dry, 

Frozen Pipes and Ice Damming

12/29/2017 (Permalink)

Winter weather can bring about more issues than just slippery roads and a sidewalk to shovel. If you live where temperatures sink below freezing level, you are also at risk for frozen pipes and ice dams, which can create a major disaster at your home or property. FROZEN PIPES Frozen pipes are often those exposed to the cold weather, such as those outside your house, or in cold areas such as basements, attics, garages or kitchen cabinets. A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the back-flow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly. To prevent pipes from freezing, here a few steps you take, according to The American Red Cross: 

  • Be sure to completely drain water from swimming pool and sprinkler lines, as well as outside hoses.
  • Open kitchen cabinets to let warm air near plumbing.
  • When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.
  • Keep your heat set to the same temperature both day and night.


Ice dams can be a little-known, but major problem during the snowy season. They form when heated air melts roof snow downward into water dammed behind still frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can back-flow under the roofs shingles and into the structures interior areas, as well as causing gutters and shingles to move or fall. Icicles can be an initial sign of an ice dam, according to Travelers.com To spot ice dams inside, check for water stains or moisture in your attic or along the ceiling of exterior walls of your house. Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the roof membrane. Removing and ice dam as soon as it is found is vital to helping prevent damage to your property and can be done using heated cables, a roof shovel, or calcium chloride ice melter. If winter weather causes water damage to you or your insureds property, SERVPRO of Greater Smithtown are only a call away 24/7, ready to restore to preloss condition. Call 631-265-9200

Types of Cleaning

12/14/2017 (Permalink)

Mitigation requires quick action. The faster SERVPRO of Greater Smithtown arrives on site to perform fire, smoke, and soot cleanup and restoration, the better the results including lower claim cost. Within four hours of loss notification SERVPRO of Greater Smithtown will be on site to help ensure a fire damage is handled by utilizing the following services. Structural Cleaning:After smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. SERVPRO of Greater Smithtown will pretest to determine the extent of damage, then use the specific equipment and cleaning products required toclean and protect the different types of surfaces found in your insureds structure. Content Cleaning:All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO of Greater Smithtown can provide wet or dry cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally SERVPRO of Greater Smithtown can provide an inventory list of all "to be claimed" items for your insured. Deodorization:SERVPRO of Greater Smithtown provide specialized services that rid your insured's home or place of business of offensive odors left by fire or smoke damage. SERVPRO of Greater Smithtown do not merely cover up lingering odors with a fragrance; they seek out the sources of the odor and remove them.

Restoring your Commercial Property after a Water Damage Event

12/14/2017 (Permalink)

Flooding and water damage events at Suffolk County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Greater Smithtown

SERVPRO of Greater Smithtown specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Fire Prevention

10/30/2017 (Permalink)

OCTOBER IS FIRE PREVENTION MONTH Fire experts agree; people have as little as two minutes to escape a burning home before it's too late to get out. In a matter of moments, a small flame can become a major fire, making it critical to be prepared and have an escape plan in place. The following are a few suggestions to help you develop an emergency escape plan. Draw a map of each level of your home show all doors and windows. Find two ways to get out of each room. Make sure all doors and windows that lead outside open easily. Consider escape ladders for sleeping areas on second and third floors. Only purchase collapsible escape ladders evaluated by a recognized testing laboratory. Store them near the window where they will be used. Choose an outside meeting place a safe distance in front of your home where everyone can meet after they've escaped. Make sure to mark the location of the meeting place on your escape plan. Teach Children how to escape on their own in case you cannot help them. Plan for everyone in your home, with special considerations for elderly or disabled individuals. Practice your Fire Escape plan during the day and at nighttime, at least twice a year.  A Business Plan for Fire Emergencies.... Organize and Emergency Preparedness procedures review with you employees to review your company's emergency plans. You may wish to select an individual or team of individuals to lead and coordinate your emergency plan. Once a plan is developed, post evacuation procedures, including routes and exits, where they are easily accessible to all employees. Ensure all exits and routes are clearly marked and well lit, wide enough to accommodate the number of evacuating personnel, and unobstructed and clear of debris at all times. Conduct office evacuation exercises and drills. Designate a safe spot outside of the facility where employees can regroup, recover, and conduct a head count. Once completed, evaluate how well the plan worked and if additional training or exercises are needed. Please remember SERVPRO of Greater Smithtown is here for your emergency needs. Smoke Damage, Water Damage, Mold Remediation, we will make it "Like it never even happened." 631-265-9200

Happy Memorial Day

5/25/2017 (Permalink)

SERVPRO of Greater Smithtown wishes you a very happy and safe Memorial Day.  Thank you to all who are serving and have served the Military.

Memorial Day – The Official Unofficial kickoff weekend for “pretty much almost might as well be summer”!  If you are planning to Travel, barbeque or spend a weekend in the sun, here are a few simple tips that will help you keep safe this Memorial Day.

Grill & Fire Safety – Grills and smokers, while creating delicious cookout fare, have a great potential for danger.  It is very important that a lit or hot grill is never left unattended; a responsible adult should stand guard as grill master to control flames and keep children and animals away from hot surfaces.  Before your first grill of the year and often during grilling season, make sure your grill ready for the job.  Keep it clean of grease, inspect propane fuel lines and position your grill away from structures, trees and high-traffic walkways.  You should also take any precautions in case a flare up or fire were to occur; keep an extinguisher nearby and make sure to know how to cut off fuel lines if you’re using propane.

Picnic Food Safety – Proper food safety during barbecues can help to avoid tummy troubles later.  Make sure to take safe food preparation precautions and avoid cross contamination with plenty of hand washing.  Take steps to keep foods at safe temperatures; cold foods should be kept on ice or refrigerated and left out no longer than an hour, and warm foods should be kept heated to at least 140 degrees Fahrenheit until served.  Keep all outdoor buffet dishes covered and try to keep insects from depositing germs onto your delicious meal.  If you do end up with any sort of digestion problems after a barbecue, stay hydrated and seek medical assistance if you experience serious symptoms.

Summer Sun Safety – If you spent time in the sun, be sun safe!  Use sunscreen of an appropriate SPF and make sure to reapply as necessary, especially if you are swimming or sweating.  Drink plenty of water to stay hydrated and to keep cool.  Don’t forget your eyes – wear a hat and sunglasses.

Memorial Day Travel Safety – Tens of millions of Americans travel during Memorial Day Weekend, so it is especially important to include safety into your weekend travel plans.  Prepare your car for road trips by making sure your car is in top working condition; check your tire pressure and filly our tank before heading out on your trip and make sure you are equipped with emergency essentials.  Plan your drive ahead of time to choose direct routes on safe roads and keep an eye on weather forecasts to avoid driving with dangerous conditions.  Never drive after drinking, travel with anyone who has been drinking, or allow anyone who has been drinking to drive.  Of course, when you are driving, always wear your seat belt.


4/27/2017 (Permalink)

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized.  Fire, Smoke and soot damage in your home or business can create unpleasant and potentially permanent problems. 

 As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on the surfaces and in hard to reach places.  Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors.

 With Technicians certified by the Institute of Inspection Cleaning and Restoration (IICRC), SERVPRO of Greater Smithtown provide specialized services that can rid your home or business of offensive odors left by fire or smoke damage.   SERVPRO of Greater Smithtown do not cover up lingering odors with a fragrance; they seek out and remove the sources of the odor.  Once the source is found, SERVPRO’s own proprietary line of cleaning products is used to treat and prevent the odor from returning.  Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture draperies and upholstery, electronics, art,  flooring, walls ceiling, HVAC air ducts and more.

 Call SERVPRO of Greater Smithtown and we will explain the various deodorization methods available and which will work best for you.

If you or a customer suffer a fire damage or some other accident and require deodorization services, contact SERVPRO of Greater Smithtown.  Whether its’s fire, water or mold damage, or just a stubborn odor that refuses to go away, we’ll help make it “Like it never even happened.”

Emergency Ready Profile

4/27/2017 (Permalink)

Emergency Ready Profile App

Call the Cleanup Team that is faster to any size disaster

Flooding can happen anywhere

According to the national Weather Service (NOAA).  Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding”.  NOAA lists the most common flood hazard in the United States as: 

  • Flash Flooding
  • River Flooding
  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows (Caused by Wildfires)
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash (Caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failure

Just because you haven’t experienced a flood doesn’t mean you won’t in the future.  In Fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities.  On average, Floods cost $3.5 billion in annual losses in the U.S. and commercial flood claims average more than $75,000 (NFIP).

When catastrophic water damage happens to you, SERVPRO of Greater Smithtown can help.  We can help you prepare ahead of time with an Emergency Ready Profile (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible. 

SERVPRO of Greater Smithtown Professionals are ready to help make it “Like it never even happened.”

Spring is Here

4/12/2017 (Permalink)

Birds are chirping and the temperatures have warmed up - spring is finally here!  Spring Cleaning is a tradition allowing us to freshen our environment and get a head start on the hectic seasons of spring and summer.  While many people deep clean their homes, this is also a great time to clean and organize your business.  

SERVPRO of Greater Smithtown can help get your facility in tip top shape.  In addition to air duct and HVAC cleaning, SERVPRO of Greater Smithtown professionals are trained to use state of the art equipment and remove soils hiding deep within your carpet, as well as focused stain removal and stain resistance applications.   Other services include:  Upholstery and drapery cleaning, hard floor cleaning and care, and odor deodorization.  


A clean environment is a healthy environment!  Improve your living and work spaces this spring.  If you need a little help, don't worry, SERVPRO of Greater Smithtown have the tools to make your home or business sparkle in no time!


 Spring Cleaning your Workspace

 *Divide Your Workspace Into Zones:

 Determine how you want and need to use the space and set up zones for your daily functions. You may require a work-space for your computer, a library area for your research, a storage area for supplies and filing area for you archives.  This will provide a foundation for more efficient use of space. 

 *Keep Only What You Need at Arm's Length:  Boxes of pens, stacks of papers and old coffee cups need to go.  Rid your desk of visual clutter by paring down the items on top to the essentials only.  Supplies, paperwork and personal items should be kept in the zones you've established for the.

 *Sort Your Catch-All Drawer:  Use drawer dividers to give everything a place, lie compartments for paperclips and rubber-bands.  Go through the drawer every six weeks and clear out anything that is out of place or isn't being used. 

 *Eliminate Digital Clutter:  Digital clutter can be just as stressful as physical clutter.  Organize digital files and your email inbox just as you would paper files with a system of logical and clearly labeled folders.  Also, keep the icons on your desktop to a bare minimum, and trade in sticky notes on your monitor for calendar reminders. 


The #1 Reasons Homeowners File a Homeowners Claim

3/24/2017 (Permalink)

Water damage is responsible for more homeowner insurance claims than fires, storms or theft.  However, it is often easily preventable.  

 For example, four in 10 homeowners never bother to check a washing machine's hose line.  Chances are, sooner or later, those lines will fail.  The same follows for dishwasher hoses, automatic ice-make lines and hot water heaters.  As they age, they all pose hidden dangers. 


It is simply a matter of time before hose lines fail, and when they do, it's usually quite expensive.  Preventive maintenance is the best solution.  We advise:

  • Check hoses for kinks and cracks every time you do the laundry.  Replace your washing machine hoses every five years with a high pressure hose, preferably a durable metal-mesh hose.  These hoses cost only $5 to $10.
  • Check for signs of leaks, inspect flooring around your water heater and other fixtures or appliances. 
  • Inspect refrigerator, dishwasher and outside faucet lines for leaks and crimps.  If you move appliances to clean, please be careful not to overextend or pinch hoses. 

 The danger of a water leak is that if it's not addressed right away, even a small leak can cause thousands of dollars of damage to your floors and walls.  It's the water you can't see that may cause the most damage.  

 In the unfortunate event that you do suffer water damage, trust your home to the professionals. SERVPRO of Greater Smithtown knows that your home is a reflection of you.  We offer the very best of service at a fair price. Call us today for a free estimate.

Contact us for all your restoration needs 24/7 and for additional information call us 631-265-9200


SERVPRO of Greater Smithtown is a Certified Firm

1/30/2017 (Permalink)

We are elated to announce that we are a Certified Firm with the Institute of Inspection Cleaning and Restoration Certification (IICRC).  This is the highest certification a firm can receive in our industry.  It means we have completed all of their advanced training programs and course studies which in turn seaways to the optimum professionalism and expertise regarding all of our services. 

For all your restoration needs contact the professionals of SERVPRO of Greater Smithtown.


Smoke Alarms Save Lives

1/30/2017 (Permalink)

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA).

In homes:

smoke alarms should be in every bedroom.

Outside each sleeping area and on every level, including the basement. 

Extra Smoke alarms may be needed in large homes.

Test Smoke alarms monthly using test button.  Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years.   Other alarms need batteries replaced every year, and the unit replaced every ten years.  If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately.  Never disable or remove the battery from an alarm.  Almost half of the fires where smoke alarms were present but did not activate had missing or disconnected batteries. 

If you need help installing, testing or changing batteries in your spoke alarms, contact your local fire department, and electrician or the American Red Cross.

Be sure your home has a fire emergency plan in place and conduct regular fire drills with your family.

For more information on Emergency Preparedness, contact SERVPRO of Greater Smithtown @ 631-265-9200

Smoke and Soot Damage in Smithtown home

1/26/2017 (Permalink)

Soot Webs throughout the home

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Greater Smithtown will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 631-265-9200

Winter Heating Hazards

1/17/2017 (Permalink)

Types of Heaters

Did you know 50% of all residential heating-related fires are reported during the Months of December, January and February?

Keep Anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater.  Have a three foot "kid-free zone" around open fires and space heaters.

Make sure the fireplace has a sturdy screen to stop sparks from flying into the room.  Ashes should be cool before putting them in a metal container.  Keep the container a safe distance away from your home.   

Remember to turn portable heaters off when leaving the room or going to bed.  

Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.

Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.

Test smoke alarms monthly.  

If your property does suffer fire damage, contact SERVPRO of Greater Smithtown to help make it "Like it never even happened"

Does Your Home Have a Mold Problem?

11/15/2016 (Permalink)

Mold damage was caused from a malfunctioned Hot water valve causing hot steam, mold to grow rapidly in this finished basement.


Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.


If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 631-265-9200


We Specialize in Flooded Basement Cleanup and Restoration

9/13/2016 (Permalink)

A pipe broke above and caused this basement to be flooded.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today – SERVPRO of Greater Smithtown 631-265-9200

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Greater Smithtown and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help SERVPRO of Greater Smithtown 631-265-9200

Happy and Safe Labor Day

9/2/2016 (Permalink)

SERVPRO of Greater Smithtown wishes you all a Happy and Safe Labor Day! Are you Ready for the upcoming Storm?  

10 Ways You Can Be Prepared:

If disaster strikes, will you be ready?  It is important to prepare before disaster occurs.  Consider the following steps to help you better prepare for and emergency situation.

- Sign up for local alerts and warnings, download apps, and or check access for wireless emergency alerts. 

-  Develop a test emergency communications plans.

-  Assemble or update emergency supplies.

-  Learn about local hazards and conduct a drill to practice emergency response actions.  

- Participate in a preparedness discussion, training, or class.   

-  Collect and safeguard critical documents.

- Plan with neighbors to help each other and share resources. 

- Document property and obtain appropriate insurance for relevant hazards.  

-  Make property improvements to reduce potential injury and property damage. 

- Hold a scenario-based continuity of operations tabletop exercise for your organization. 

We hope you all had a great summer.  Thank you for your business.  Please feel free to call us with any questions.


Frank Solano


Will you be READY for 2016?

12/30/2015 (Permalink)

The new year signifies a fresh start. With each new year, many people resolve to better themselves or some part of their life. This year, make a resolution to be READY. No one ever plans on a disaster, but you can at least prepare for it. The SERVPRO Emergency READY Profile (ERP) will help ensure you are "Ready for whatever happens."

In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations, and priority areas. The ERP also establishes SERVPRO of Greater Smithtown as your disaster mitigation and restoration provider, giving you access to over 45 years experience and a System more than 1700 Franchises strong. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO READY App, this information is stored electronically and can be accessed using your mobile device, making help just a few taps away.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster. Don't wait until disaster strikes. Call SERVPRO of Greater Smithtown to establish your Emergency READY Profile, and be "Ready for whatever happens" in 2016.

Advantages of the SERVPRO Emergency READY Profile

  • A no-cost assessment of your facility.
  • A concise profile document containing only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your loval SERVPRO as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

Eliminate heating hazards this winter

12/18/2015 (Permalink)

The winter season is in full swing! The days are shorter and the temperatures are lower. No matter where you live, winter brings a change in the weather. In an effort to keep our homes and workplaces cozy, many people use alternative heat sources like fireplaces, portable space heaters, and wood burning stoves. According to the National Fire Protection Association, heating equipment is responsible for an estimated $893 million in property damage annually. Heating is the second leading cause of residential fire deaths, making it important to review ways to help reduce the risk of a heating-related fire.

  • Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or portable space heater. Have a three foot "kid-free zone" around open fires and space heaters.
  • Remember to turn portable heaters off when leaving the room or going to bed.
  • Always use the right kind of fuel, specified by the manufacturer, for fuel-burning space heaters.
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
  • Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer's instructions.
  • Test smoke alarms monthly.

If your property does suffer fire damage, contact SERVPRO of Greater Smithtown to help make it "Like it never even happened."

Escape planning for your business in case of a fire

12/15/2015 (Permalink)

Before we touched on how to prepare for escaping from a fire in your home, but if you own commercial property it could be a bit different. And although an emergency escape plan is not required for all businesses, the Occupational Safety and Health Administration (OSHA) recommends building an emergency action plan to protect yourself, your employees, and your business during an emergency situation. OSHA suggests the following steps when developing such a plan.

Organize an Emergency Preparedness Procedures review with employees to review your company's emergency plans. You may wish to select an individual or team to lead and coordinate your emergency plan.

Once a plan is developed, post evacuation procedures, including routes and exits, where they are easily accessible to all employees. Ensure all exits and routes are clearly marked and well-lit, wide enough to accomodate the number of evacuating personnel, and unobstructed and clear of debris at all times. 

Conduct office evacuation exercises and drills. Designate a safe spot outside of the facility where employees can regroup, recover, and conduct a head count. Once complete, evaluate how well the plan worked and if additional training or exercises are needed.

Tips provided by the National Fire Protection Association and the Occupational Safety and Health Administration.

Be ready for a home fire by preparing an escape plan

12/15/2015 (Permalink)

October was Fire Prevention Month, but considering our last blog post, it seems like a good idea to talk about fire prevention and what to do in case it happens.

A house fire can happen to ANYONE, and every second counts. In a matter of moments, a small flame can turn into a major fire, mating it critial to be perpared by having an escape plan in place. A survey conducted by the American Red Cross shows only 26 percent of families have developes and practiced a home fire escape plan. Once a plan is developes, it is critical everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year. The following are a few suggestions to help you develop an emergency escape plan.

Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room. Make sure all doors and windows that lead outside open easily.

Consider escape ladders for sleeping areas on the second and third floor. Only purchase collapsible escape ladders evaluated by a recognized testing laboratory. Store them near the window where they well be used.

Choose an outside meeting place a safe distance in front of your home where everyone can meet after they've escaped. Make sure to mark the location of the meeting place on your escape plan.

Teach children how to escape on their own in case you cannot help them.

Plan for everyone in your home with special considerations for elderly or disabled individuals.

Practice your fire escape plan at night AND during the daytime.

Steer clear of fires this year!

12/14/2015 (Permalink)

Here's a few facts about you might not know about fires during this season!

  • One of every three home Christmas tree fires is caused by electrical problems.
  • A heat source too close to the tree causes roughly one in every six Christmas tree fires.
  • More than half (56%) of home candle fires occur when something that can catch on fire is too close to the candle.
  • December is the peak time of year for home candle fires. In December, 11 percent of home candle fires began with decorations compared to 4 percent the rest of the year!
  • Although Christmas tree fires are uncommon, when they do occur they are more likely to be serious.

The above facts are provided by the National Fire Protection Association.

Is your property ready for winter?

12/11/2015 (Permalink)

Cold weather can have a huge impact on your home or business if you are not properly prepared. Whether it is heavy rain, freezing temperatures, damaging winds, sleet or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits:

  • Check your property for downed tree limbs and branches. Wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes, and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a damming effect, which can cause damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells, and entryways, and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Protect water pipes from freezing by allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open to allow warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing the pipe.
  • Ask SERVPRO of Greater Smithtown about completing an Emergency READY Profile (ERP) for your business. The ERP is a no-cost assessment to your facility, and provides you with a plan to get back in business fast following a disaster.

Avoid holiday hazards!

12/10/2015 (Permalink)

Review the following simple safety tips, provided by the National Fire Protection Association, to greatly reduce the fire risk in your home or business this holiday season. 

  • Two out of five home decoration fires are started by candles. Keep candles at least 12 inches away from anything that burns
  • Use sturdy candle holders that are not likely to tip over and place candles on clear, uncluttered surfaces. Consider using flameless candles instead of real candles.
  • Make sure your tree and decorations are at least three feet away from heat sources like fireplaces, radiators, space heaters, candles or heat vents.
  • Make sure you have the correct type of lights for your desired decor. Some lights are designed for only indoor or outdoor use, but not both.
  • Carefully inspect light strands before placing them. Replace any string of lights with worn or broken cords or loose bulb connections. Connect no more than three strands of lights sets.
  • Remember to turn off outside decorative lights and Christmas tree lights before leaving the house or going to bed.
  • Get rid of your tree after Christmas or when it is dry. Dried-out trees are a fire hazard and should not be left in the home or garage, or placed outside against the home. Check with your local community to find a recycling program.
  • Bring outdoor electrical lights inside after the holidays to prevent hazards and make them last longer.

Everyone here at SERVPRO of Greater Smithtown wishes you a safe and happy holiday season!


Archived Posts