Recent Posts

CARBON MONOXIDE: A Silent Killer

7/26/2019 (Permalink)

You can’t see or smell carbon monoxide, but at high levels it can kill a person in minutes.  Often called the silent killer, carbon monoxide (or CO) is an invisible, odorless, colorless gas created when fuels, like gasoline, wood, coal, natural gas and propane burn incompletely.  According to the Center for Disease Control and Prevention, each year more than 400 Americans die from unintentional CO poisoning.  It is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning.  All people and animals are at risk for CO poisoning, with some groups – including unborn babies, infants and people with chronic heart disease, anemia or respiratory problems – being more susceptible to the effects of carbon monoxide.

Symptoms of CO Poisoning

  • Dull headache
  • Weakness
  • Dizziness
  • Nausea/Vomiting
  • Shortness of Breath
  • Confusion
  • Blurred Vision
  • Loss of Consciousness

The Science of Drying

7/26/2019 (Permalink)

Did you know there is actually a science behind the process of drying?  Having the knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition.  While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Greater Smithtown are trained in the science of drying and follow strict industry-approved stands to help lower the chances of any secondary damaged.  If your business or home suffers a water damage, SERVPRO of Greater Smithtown will:

  • Inspect the building or home to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using profession drying equipment.

What exactly does it mean to help “speed up Mother Nature”? A wet building or home can often dry naturally because the environment always seeks equilibrium.  When materials are wet, moisture will naturally move to drier air at the surface of the material – but only if the air is drier.  The only problem is, nature often takes too long and secondary damages may occur while the building or home is drying out.

SERPVRO of Greater Smithtown have the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls and much more.  We also use state of the art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

It’s not only the equipment but the technology too! SERVPRO has developed a DryBook, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry trying requirements are met.  With DryBook Mobile, you have the ability to know exactly where your property is in the drying process.

The bottom line? SERVPRO of Greater Smithtown has the professional training and equipment to help make water damage “Like it never even happened.”

Hoarding

6/24/2019 (Permalink)

Many people with hoarding disorder do not find their habits to be a problem.

Hoarded items are often things others would throw away or look at as junk or garbage such as newspapers, junk mail and packaging.  Hoarding can lead homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded.  Bugs, fleas’ rats and other vermin may be present.  

SERVPRO of Greater Smithtown encounter hoarding situation several different ways.  Often when SERVPRO for a fire or water loss and find the hoarding situation when they arrive on site.  SERVPRO will communicate with the insurance company regarding contents coverage, and after approval contents can be packed out and possibly cleaned, dried and stored by SERVPRO of Greater Smithtown or relocated to a storage facility so work on the fire or water loss can begin. 

If you experience this, please call SERVPRO of Greater Smithtown 631-265-9200

Bio-Hazard Clean Ups

5/8/2019 (Permalink)

Your disaster might not always be fire and water related but SERVPRO of Greater Smithtown is still here to help when it comes to other situations.

Bloodborne Pathogens: SERVPRO of Greater Smithtown professionals remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime or death.  Trained SERVPRO Franchise Technicians thoroughly clean disinfect and deodorize the structure.

Methamphetamine Labs: Many of the chemicals used in the production of illegal drugs, such as methamphetamine, are volatile and can leave harmful residues throughout a structure.  SERVPRO of Greater Smithtown’s Professionals follow federal and state guidelines to properly clean all surfaces.

Crime Scene Residues: From fingerprinting powder and evidence gathering chemicals to tear gas and pepper spray residues, SERVPRO of Greater Smithtown can clean and restore your property and contents.

Arson and Vandalism: SERVPRO of Greater Smithtown are recognized as leaders at helping property owners recover quickly from fire and water damage.  Your local franchise professional also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods and humor or animal waste.

When disaster strikes make sure you have experienced professionals on the line.  No matter how big or small SERVPRO of Greater Smithtown will be ready to help make your property damage “Like it never even happened.”

Emergency Fire Damage Tips

3/13/2019 (Permalink)

This kitchen sufferd a fire on the stove which caused microwave to go on fire and the cabinet.

These emergency tips will assist you in taking proper action until SERVPRO of Greater Smithtown to arrive.  Follow these Do’s and don’ts to help reduce damage and increase chances of a successful restoration. 

DO:

  • Limit movement in the home to prevent soot particles from being embedded into carpet and avoid tracking.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from metal kitchen and bathroom faucets, trim and appliances.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Change HVAC filter, but leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

DON’T:

  • Don’t attempt to wash any walls or painted surfaces without first contacting SERVPRO of Greater Smithtown professional.
  • Don’t attempt to shampoo carpet, rugs or upholstered furniture without first consulting SERVPRO of Greater Smithtown professional.
  • Don’t attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water.
  • Don’t consume any food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)
  • Don’t turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock and air movement may create secondary damage.
  • Don’t send garments to the dry cleaner. Improper cleaning may set in smoke odor.

When fire and water damage take control of your life, SERVPRO of Greater Smithtown will help you take it back.

Water Damage Types

3/12/2019 (Permalink)

UNDERSTANDING WATER TYPES

When your home or business suffers a water damage, understanding what type of water your are dealing with is critical to ensuring proper cleanup.

There are three types of water.   Clean water is water from a broken pipe, or other water source; rainwater is also considered clean.   The term gray water is used to classify slightly contaminated water.   Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more.   Black water is typically caused by sewage damage. Flooding or any type of natural disaster. Black water should always be handled by trained professionals.

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

  • Shut off the water source if possible or contact a plumber to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting.   Wipe excess water from wood furniture after removing lamps and table top item.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as here is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on the ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is possibility of spreading contaminated air.
  • Do not use household fans to dry structure; air flow could spread contaminants.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminate areas.

When you have a water damage, don’t leave your property to chance. Call SERVPRO of Greater Smithtown 631-265-9200.

We specialize in Flooded Business Cleanup and Restoration

8/7/2018 (Permalink)

We specialize in Flooded Business Cleanup and Restoration!

A business can have a flood at any time, although water damage most often occurs during heavy rainfall. Basements are inherently prone to water intrusion because they are the lowest level of a building and are normally built partly or entirely below ground level – this is also where businesses typically store important documents and inventory. There are a number of reasons why your business could flood, including:

  •  A blocked or failed sewer lateral pipe
  • Heavy rain causes surface Fire to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Fire supply-line break or hot-Fire tank failure
  • And many more

Have Questions about business Flooding?

Call Today – 631-265-9200

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your business's structure.  Remember, the longer you wait, the worse the problem will get. Not only that but the damage to inventory and important documents could be dramatic and irreversible.

The bottom line: a flooded business can jeopardize your health, safety, and your business’s integrity. It’s worth making a call to SERVPRO of Greater Smithtown let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Business Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Business Flooded? Call Us Today – 631-265-9200

Tips to prevent mold in your Long Island Bathroom

8/7/2018 (Permalink)

Bathrooms are a common place for mold to occur in your home. Here are some tips on how to avoid mold in your Long Island bathroom. 

Tips on how to prevent Bathroom Mold

  • Use exhaust fans to remove moisture to the outside (not into the attic).
  • Use area rugs, which can be taken up and washed often instead of wall-to-wall carpeting.
  • Check for leaks around basins and tubs and have them repaired if necessary.
  • Open a window when showering.
  • Avoid leaving damp towels on the floor or in laundry hamper.

About Our Mold Remediation Services

SERVPRO of Greater Smithtown specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 631-265-9200

Personal Protective Equipment

8/3/2018 (Permalink)

When it comes to SERVPRO of Greater Smithtown, our number one concern is safety: the safety of our clients and the safety of our employees.

To make sure the job is done right, employees need to take proper precautions when working in specific situations. Each job comes with its own safety concerns. For example, flood waters can come with contaminants from things like sewage; mold remediation jobs come with possible irritants to people’s eyes, skin and lungs; fire damage can come with worries like smoke inhalation and possible falling debris; and biohazard incidents can come with exposure to dangerous chemicals and bodily fluids.

SERVPRO teams are given the proper training and personal protective equipment (PPE) to ensure they are prepared to safely handle each one of those incidents and a wide range of others. They follow specific guidelines laid out by our company and by the National Occupational Safety and Health Administration (OSHA).

Some of that PPE includes the following:

  • Tyvek Suits and Booties: which are made of a strong, but lightweight material that can protect a person from contaminants in the air. These suits cover a person from head to toe (except the face).
  • Dust Masks: which are lightweight masks worn around the nose and mouth to keep out less serious contaminants like typical, household dust.
  • Full Face Masks: which are more heavy-duty, plastic masks, seal off the entire face and include respirators. These are used in more dangerous conditions. The respirators filter out any harmful airborne pathogens and mold spores.
  • Gloves: different kinds of gloves are used depending on the situation. Nitrile gloves are used to protect from certain contaminants like bodily fluids. Whereas, stronger rubber gloves are used to protect when handling sharp or rough objects.
  • Goggles: are used to protect the eyes in dangerous conditions.
  • Hard Hats: are used to protect employees in situations where there is a risk of building collapse or falling debris.

By ensuring their own safety in the field, our team members are better able to ensure your safety and the safety of your home or business.

Remember, if you experience an incident that requires restoration work, you can count on SERVPRO of Greater Smithtown to get the job done in the SAFEST and most efficient way. Call us any time at 631-265-9200.

Water Damage Timeline

8/3/2018 (Permalink)

When flooding or water damage happens at your home or business, time is of the essence. The faster you call team SERVPRO for help, the less damage that unexpected water will be able to do.

According to the American Insurance Association, 37% of all homes will suffer water damage each year. Of the water damage that occurs, the association says 93% of that damage is preventable. According to the association, the first 24 to 48 hours are the most crucial when dealing with water damage.

SERVPRO has a timeline that lists the damage you can expect following a flood or water loss:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

The message here is that if water ends up where it does not belong, you should NOT WAIT to call for help. Getting someone on the scene ASAP will only save time and money in the long run.

We’ve heard before that people will sometimes not even realize they’ve experienced a water loss until days, maybe even weeks later. For example, they may have a basement they don’t go into very often that floods. So, we recommend checking those isolated areas on a regular basis and after any major weather event, like torrential rains.

There are some steps you should also take while waiting for help to arrive. SERVPRO recommends as follows:

  • Stop the source of the water: if, for example, you have a broken pipe, make sure to turn off the water supply to prevent anymore leaking.
  • Remove items of value: move any valuables and furniture away from the water, to prevent permanent damage to those items.
  • Prevent the spread of moisture: as best you can, try to soak up any water by toweling or mopping the area. This will be a good temporary help. (Only do this if the water is clean!)
  • Take notes and photos for your insurance company.
  • Stay Safe! Make sure to turn off any electrical connections that could pose a danger in the flooded area. DO NOT mop or towel up any water that may be contaminated, if it came from a sewer backup, for example.

As we have said, time is not on your side when it comes to water damage. So, the sooner you call for help, the better!

You can always contact us a SERVPRO of Greater Smithtown at 631-265-9200. We’re faster to any size disaster!