Recent Posts

How Can Property Owners Handle Water Damage Caused by a Leaking Water Heater?

10/20/2020 (Permalink)

leaking water heater; water on floor Leaking water heaters account for major water loss events every year. SERVPRO knows how to quickly restore your home.

They Should Call an Experienced Restoration Firm Like SERVPRO to Perform Water Removal in their Smithtown Homes

A water leak in your Smithtown property can cause severe structural damage in the long run if it remains unattended for an extended period. The leak might seem slow, but water can seep into various surfaces within a short period. SERVPRO professionals can help stop further damage and restore your property to its pre-damage condition.

What should property owners do after finding out about the water leak?

After a water intrusion incident, you need to contact your insurance company and file a claim. Without wasting time, contact an experienced restorer to perform water removal in your Smithtown property. Before restorers get to your property, you can help prevent additional damage by:

  • Turning off the heater's water supply.
  • Containing the water using a towel and rugs.
  • Switching off the main electricity supply if some parts of your home are flooded.
  • Removing damaged items from the affected area.

What are some of the effects of water damage?

The effects of water damage begin to occur within 48 hours. If ignored more than that, the following may occur:

  • Decrease the overall property value.
  • You may incur high restoration costs.
  • Mold growth may take place in hidden areas.
  • Wallpaper and paint chipping may also occur.

SERPVRO technicians can help minimize the chances of the above effects from occurring. Our technicians work quickly to save as much property as possible. We know how to operate water removal and drying equipment efficiently and effectively to dry structures and contents.

Can you salvage wet furniture and carpets?

SERVPRO technicians can identify salvageable items and those damaged beyond repair. We can dispose of the severely damaged contents properly. We use the latest tools and techniques to ensure effective restoration. If water has seeped into your furniture, we can use centrifugal air movers to direct air to the furniture. The equipment increases evaporation on the surface, leading to fast drying. We can use a carpet clamp on this equipment to float carpets and blow air under them.  

How long does it take for odors to subside?

Construction materials are designed to absorb some level of moisture. However, when the moisture limit exceeds, the materials erode, releasing organic compounds into the air. The decaying continues until the moisture levels drop. That means that the odor can persist for an extended period. Our technicians can use ventilation box fans to generate an airflow of high velocity. The airflow not only removes odors from the structure but also dries hard to reach areas.

Conducting water removal without proper equipment and restoration skills can cause more damage to your property. Contact SERVPRO of Greater Smithtown at (631) 265-9200 to get your property to its preloss state. "Like it never even happened."   

Can a Smithtown Business Prepare for the Dual Devastations of Commercial Fire Damage and Temporary Shutdown During Recovery Efforts?

10/18/2020 (Permalink)

fire isolated over black background Planning is always a savvy decision -- call us at (631) 265-9200 to schedule an assessment.

Join with SERVPRO to Recover from Commercial Fire Damage -- Be Proactive Through the Development of a Pre-Crisis Emergency READY Profile and Plan (ERP) and Rely on Our Rapid Response for Smithtown Businesses

If there is a more pressing worry than how the interior and exterior of your commercial property in Smithtown can reemerge from the ashes of a fire, it might be the fear you feel that your customers will replace you with a competitor as you recover from the damage of the heat, smoke, and flames. Statistics show a nearly 50 percent failure rate when businesses close down temporarily to manage the tasks needed to clean up and rebuild after a fire. Knowing this risk, smart entrepreneurs plan for disaster. It is especially vital to design a way to meet the needs of those who rely on your business for services and products during the restoration of the burned structure.

Are There Ways to Prepare Your Business for the Disturbance of Commercial Fire Damage Restoration?
Fire damage recovery for Smithtown commercial properties involves a complicated agenda if all aspects get the attention they need. The first certainty is that a business should not manage fire damage cleanup by piling the tasks on the shoulders of its cleaning contractor or housekeeping staff. Developing an individualized response to the chaos of a potential fire or another disaster should be part of any business plan. You can read checklists and research recommendations, but relying on generic advice can leave you vulnerable because of the unique juxtaposition of the nature of your business operations and the building housing it.

How Can a Business Owner Implement Effective Ways to Prepare for Fire Damage and Other Property Disasters?
Set up a consultation with a reputable disaster mitigation and remediation company when no catastrophe is imminent. Although a reliable and experienced company like SERVPRO responds adequately during an unanticipated emergency, our interventions can be more focused and productive if we have a pre-existing idea of how your business operates and the specifics of your physical layout. Working together on our Emergency READY Profile and Plan (ERP) is an excellent opportunity for us to gain a comprehensive understanding of what your needs might be. Likewise, you can review the restoration options we offer local businesses.

What Is the Procedure for Developing an ERP?
You or your managers call SERVPRO to schedule an assessment. One of our project managers, experienced in fire damage and other restoration, arrives for a no-obligation consultation:

Our project manager walks through your commercial building or campus, sketching out:
    •    A blueprint of the physical layout
    •    The location of utility lines and shutoffs
    •    Locations of break rooms or kitchens (common sources of fire damage)
    •    The positioning of production or other equipment
    •    Location of inventory and storage areas

During the walkthrough, our project manager likely will take pictures and interview you or other knowledgeable individuals about the nature and day to day operations of your business.

Does SERVPRO Value My Opinions and Priorities During the Development of the ERP?
Our project manager's preliminary information-gathering forms the outline of the concise digital document that is the ERP. We also recommend you use our mobile app to fill in additional details to help our crews respond appropriately after fire damages your business:

    •    Clarify that SERVPRO is your preferred restoration partner to prevent delays in mitigation and restoration efforts
    •    Enumerate the identities and contact information of the vendors and contractors who designed and installed your business equipment and systems
    •    Designate individuals among your employees, family, or others who are authorized to act on your behalf if you cannot direct the recovery during the fire-damage aftermath

How Else Does SERVPRO Stand Out Among Other Commercial Fire Damage Restoration Companies?
Remember that one of the most troubling parts of fire damage recovery is the possibility that your loyal customers will find other sources during the restoration of your business. Because we gain a deeper understanding of your priorities and operations through the development of the ERP, we can:

Offer suggestions long before any fire damage that limits the possible effects of a disaster, including:

    •    Repairs and maintenance that reduces the likelihood of fire and other crises
    •    Adaptations in storage and inventory systems that protects contents from disaster
    •    Making good use of our general contractor's license to contain fire damage so that spaces within your commercial building can remain open for business
    •    Plan for temporary, short term alternatives to keep a viable business presence operating even as we restore the fire damage

Partner with the professionals from SERVPRO of Greater Smithtown to develop an ERP, the blueprint of a recovery both you and we hope never to need to follow if fire damage never occurs. Planning is always a savvy decision -- call us at (631) 265-9200 to schedule an assessment.

Who Can Clean Up a Water Damaged Property in Smithtown?

10/11/2020 (Permalink)

silver pipe leaking water Water damage to your property can happen without you even noticing. Contact SERVPRO 24/7 for remediation and mitigation services to help you.

Winning Tactics For Dealing With Smithtown Water Damage

Water damage is something that can happen to anyone, even in Smithtown. Storms and floods happen. Fires need to be put out with drenching hoses. Pipes burst. Washing machines malfunction. You would not think something as passive as water could do much damage, but it does. It causes wood to rot, steel to rust and encourages some stuff you would rather not know about.

SERVPRO Is Ready for You At Anytime

Not only can water damage happen to anyone, it can happen at any time. That is why we at SERVPRO employ highly trained technicians who are ready to help you twenty-four hours a day, seven days a week. Just call us and we are there immediately to clear up the flood or water damage at your Smithtown property. We are efficient and experienced enough to get the job done as quickly as possible. We use technologically advanced equipment for inspection and extraction to find the water and get rid of it before it can do any more damage. Our local technicians meticulously monitor and document the drying process until you are satisfied that your property is back to the way you want it.

Here is How It Is Done

How do we do it? First, you call SERVPRO, at any time of the day or night. We ask you a few pertinent questions and be right over. We inspect the damage to determine what needs to be done. Then we get to work sucking that extra water right out and getting rid of debris. We use a drying process to get rid of anything we missed the first time. We do not stop there! We clean up and sanitize everything and restore your property to just the way it was before if not better.

Call SERVPRO Right Away

Our technicians eliminate water damage from Smithtown homes. The longer water is allowed to set, the more damage it can do. If you have water damage, do not hesitate to call SERVPRO of Greater Smithtown at (631) 265-9200. You will be happy that you did! 

Click here for more information about Smithtown.

How Can I Manage Mold on my Own in Smithtown?

10/2/2020 (Permalink)

mold growing on wall SERVPRO of Greater Smithtown is at your service when you detect mold in your home.

Mold in Your Smithtown Home Can Become a Greater Risk if You Fail to Involve a Professional Mold Mitigation Team

When you see mold in your Smithtown home, you must take it very seriously. Excess moisture can become a breeding ground for bacteria and mold, which in turn can pose a health hazard for your family. Finding the water leak source is the first essential step towards the remediation process, but the cleanup that ensues is just as important. Give yourself some peace of mind by delegating your mold remediation needs to specialists.

Mold damage in your Smithtown home can be overcome with the help of our SERVPRO team. We understand that time is of the essence, so we work quickly to thwart the growth of mold colonies throughout your home. As much as possible, we seek to isolate the affected area to prevent the dissemination of mold spores, all while we inspect each nook and cranny to verify their presence. Call our 24/7 hotline as soon as you detect the problem and let us put our expert team to work for you.

What are the steps to remove mold?

At its most basic level, mold grows wherever there is excess humidity. Our SERVPRO crew concentrates on controlling the moisture by using dehumidifiers, air movers, extraction wands, and other industry techniques. We monitor our progress by using state-of-the-art measuring tools, such as infrared moisture meters. Following our training at the Institute of Inspection Cleaning and Restoration Certification (IICRC), we focus on the following steps during the remediation process:

  • Safety- this involves using personal protective equipment and limiting exposure to humans and the spread throughout your home.
  • Documentation- recording each step and its results make for a thorough and efficient process.
  • Finding the source- containing the start of the mold helps us reduce the airborne spread of bacteria as does removing contaminated surfaces and materials as needed.

Once the cleanup process is over, we also set out to control your home's moisture levels to prevent a recurrence in the future.

SERVPRO of Greater Smithtown is at your service when you detect mold in your home. Call us at (631) 265-9200 as soon as you suspect a problem and let us work to leave your home, "Like it never even happened."

How Long is the Recovery Procedure for Smithtown Flooded Properties?

9/11/2020 (Permalink)

Standing water in a home. Call our SERVPRO team to tackle your Smithtown flood damage.

Recovering a Home with Flood Damage Can Take Months. SERVPRO Flood Damage Technicians in Smithtown Are Available Within Four Hours of Notification of Loss.

Where do you measure flood damage?

Qualified technicians in Smithtown can assess your home immediately after flooding. Ascertaining the extent of harm caused to property uses a range of equipment to answer a simple question: what is wet? When a large body of water enters a property, it begins to migrate. The longer water remains in the property, the more likely it is to migrate further and become absorbed into materials. SERVPRO recommends that you contact a qualified restoration service soon after securing your safety and getting your insurer. Areas that can complicate a restoration are floors, floor coverings, subfloors, walls, wall coverings, cabinets, and hidden places. Water penetration in these areas requires applied structural drying (ASD) technicians to recover losses. 

What equipment is useful for measuring flood losses?

An accurate assessment is crucial in the flood damage restoration of your Smithtown home. We use a moisture meter and a thermal imaging camera to determine the edges of water migration. Often it is necessary to remove fittings in the house to evaluate the condition of the structure. Carpets, for example, should be detached to assess both the front and back. SERVPRO technicians may look for signs of delamination to decide if a carpet is salvageable. We can also use this opportunity to assess the subfloor beneath the rug and plan the equipment needed to dry the subfloor. It is not uncommon for your home's removal aspects to be lifted, tested, and checked to discover the extent of water migration in the property.

What should I look for when assessing flood damage?

- Checking the levels of water contamination, either white, grey or black

- Assessing the types of materials in the home such as solid woods, pdf, or carpeting

- Taking moisture content readings to understand the extent of harm in the property

Acting quickly in an emergency flooding event can help to reduce the overall losses in your home. Contact SERVPRO of Greater Smithtown at (631) 265-9200.

How Do You Clean and Restore Fire Damages After Puffbacks?

8/31/2020 (Permalink)

Bedroom ceiling Homeowners have to deal with many things which may include fire damage. Contact SERVPRO right away.

Our SERVPRO professionals help Smithtown homeowners to clean surfaces and remove residues after oil furnace puff-backs. 

When small explosions occur in the ignition chambers of oil furnaces heating Smithtown homes, a blast of ionized soot and particulates can be blown through the ductwork. While these situations can coat these air ducts with these residues, they can also have a direct impact on exposed surfaces and construction materials near the vents and registers throughout your house. Because drywall has become a common ceiling material, this painted or textured surface is often among the first to show puff back damage.

Oily residues that result from fire damage of puff back in Smithtown homes can be a challenge to remove. It is often the focal point of fire restoration companies like our SERVPRO of Greater Smithtown team to restore before replacement when it is cost-efficient. Because these threats can appear as a staining or discoloration of ceiling materials, ionized collections of particles that look like cobwebs, and more, removing and cleaning these exposed surfaces is not universal. 

What are the Threats of Leaving Puff-Back Damage Uncleaned? 

Cleaning up soot damage and residues left behind by oil furnace discharges involves several products in our inventory. With discolorations of materials like drywall, cleaning the surface with chemical solvents and agitative cleaning approaches can often remove much of the stain, but the material must often get repainted or resurfaced after deodorization treatment when necessary. Failing to address the need for cleaning up this puff back damage in your home can result in:

  • Staining
  • Marring 
  • Smoke particles 
  • Odors

An oil furnace can provide thorough heating of your home, but malfunctions in the ignition chamber can sometimes lead to puff back damage. Our SERVPRO of Greater Smithtown team can help. Give us a call anytime at (631) 265-9200.

Learn more about Smithtown.

How Do I Deal with a Water Leak in My Smithtown Auto Parts Store?

8/29/2020 (Permalink)

flooded storage room Your store can be severely damaged if water damage hits. Contact SERVPRO for mitigation and remediation services.

SERVPRO Manages Cleanup in Your Smithtown Retail Shop

Walking into your Smithtown auto parts store on a Monday morning and seeing water on the floor from a restroom leak is certainly not how you want to start the week. Right away, you spring into action, knowing you do not want to lose business over this mishap. It is essential to pick up the auto parts off the floor, so they are not damaged. Even if the auto part itself is heavy-duty, you do not want the packaging damaged and unappealing to your customers. Ideally, you have room on upper shelves and other areas of the store to relocate affected merchandise.

Can I Keep My Store Running While Technicians are Cleaning and Restoring the Property?

SERVPRO Thoroughly Cleans Surfaces in Your Store Using Safety Protocols

When dealing with water damage in your Smithtown store, it is important first to consider safety measures. You need to make sure there are no electrical safety hazards. An extension cord running through a damp area spells danger. Technicians may remove merchandise containing chemicals or anything potentially flammable. The amount of damage and required cleanup determines your ability to remain operational. During a trying time like this, you may need to become creative to keep the business running by doing things like taking online orders while technicians perform the restoration.

The Floor is Concrete, How Do I Make Sure the Area is Clean?

  • Relocate merchandise to a higher area so that you can thoroughly clean the floor.
  • Mop and squeegee the floors to remove all excess water.
  • Use cleaning agents and disinfectants to limit microbial growth.
  • Remove excess moisture from the air with dehumidifiers and industrial-strength air movers.

For 24/7 assistance with water damage or any other commercial or home disasters, Contact SERVPRO of Greater Smithtown at (631) 265-9200. Schedule an inspection and regular CERTIFIED SERVPRO CLEANED to keep your establishment safe and secure. We make it, "Like it never even happened."

Click here for more information about Smithtown.

How Should I Handle a Biohazard Threat in my Smithtown Business?

8/9/2020 (Permalink)

office area flooded with a foot of water Storms and floods can appear and damage your business very quickly. Contact SERVPRO for professional flood damage mitigation.

Biohazard Threats to your Smithtown Business, Including Pathogens Brought in by Floodwaters, Should be Handled by a Professional Company

In a world where we are increasingly aware of the dangers of biohazard threats, we may forget that any water coming into our Smithtown business due to storms or floods can bring bacteria into our place. Besides engaging in the repair of roofs, windows, and openings, it would be best if you also considered how to kill microorganisms to protect your health. Only an expert team can guide you in a comprehensive restoration process that addresses water extraction, drying, and sanitizing. Household solutions are insufficient when you consider the needs of your commercial establishment.

In Smithtown, commercial flood damage is our expertise at SERVPRO. Our team is ready to take action once the emergency allows us to move safely. As soon as we arrive, we begin a thorough assessment of your restoration needs. Minimizing the time in which your business, inventory, and assets are underwater is a priority, which translates into mitigating your financial loss. Even as you explore how to file your insurance claim, you should reach out to our crew for help.

Are there biohazard materials in my business?

When flood water comes into your business, you should assume that it is laden with bacteria, debris, and microorganisms. Based on this premise, our SERVPRO technicians strive to remove any compromised items such as fabrics and carpets, as soon as possible before microbes multiply further. As we introduce pumps, air circulators, dehumidifiers, and desiccant to aid in drying your place, we also apply specialty drying solutions for your belongings, for example-

  • Injectidry technology to infuse warm air within your wall cavities
  • Freeze-drying of documents and electronics
  • Drying mats for subfloor materials

Once water evaporation is under control, we finish our efforts with a widespread application of antifungal solutions to eliminate microorganisms and prevent reproduction. 

When an emergency happens, call SERVPRO of Greater Smithtown at (631) 265-9200 and let us be your solution. Our team works hard, so your business looks "Like it never even happened."


Click here for more information about Smithtown.

How Can I Protect My Home from Coastal Flooding?

8/7/2020 (Permalink)

dark basement with flood damage, wet Smithtown Property Owners Know to Call SERVPRO for Flood and Storm Damage Mitigation for Their Homes

Coastal Homes in Smithtown Need to Be Prepared for Flooding – Preparation Can Mitigate the Damage

Smithtown is a beautiful coastal town that is home to four pristine beaches. It is fifty miles outside of New York City and only a half-hour away from Atlantic Ocean beaches. This means flooding is something residents worry about every year.

What Causes Coastal Flooding?

Coastal flooding in Smithtown can occur from storm surges or rising sea levels. Sea levels can rise from hurricanes or tropical cyclones, resulting in storm surges. Over the last thirty-four years or so, Smithtown has experienced approximately a 5” sea-level rise according to Surging Seas Risk Finder. Flood damage here is a higher possibility as it is for any seacoast town. To compound flooding, saltwater intrusion can present its own set of problems like corrosion and rapid degradation of contents and building materials.

Am I Prepared for Flooding?

Even though you live in Smithtown near the ocean, it does not mean you have experienced flooding. You may be thinking, “I have never had that problem.” The reality of the situation is if it rains, it can flood. Just because it has never happened to you does not mean it cannot. If you live in a low-level area, you need to be prepared for a flood situation. Many factors can change the risk of flooding where you live, including:

  • Rainfall
  • Flood control measures
  • Topography
  • River flow data
  • Tidal surge data
  • New construction or development

Do You Have Flood Insurance?

Flood hazard maps can show the most significant flood zone risks to your community and help determine your coverage. Flood protection is not included in the typical homeowner’s policy.

What Can I Do to be Better Prepared?

Anyone who lives where coastal flooding is always a possibility should be doing certain things. Getting proper insurance, as mentioned above, is the first thing. Make sure you have emergency kits prepared should a flood warning occur, and you need to evacuate. Have a family plan in place for communication. Make sure you cover:

  • Where will we meet?
  • What if one of the family is not at home?
  • Who is responsible for babies and very young children?
  • What is an out of town contact you can use?
  • What if you are at work?

If you reside in a high-risk flood area, elevate the electric panel, furnace, and water heater. Consider doing the same for appliances such as the washer and dryer. You may want to have check valves installed to prevent floodwater from backing up into your drains. Use a waterproof sealant to protect basement walls. If you live right on the coastline, you might want to consider construct barriers, although it may not always be possible.

What Should I Do if My Home is Flooded?

First and foremost, always obey warnings to evacuate. Do not risk you or your family’s lives to save possessions. Never go back into your home until you are 100% sure it is safe to return. After you have contacted your insurance company, call SERVPRO immediately. The longer the flood damage sits, the worse the problem can become.

What Will SERVPRO Do If a Flood Happens?

Typically, an assessment gets done right away, but emergency mitigation can begin right away if the situation is bad enough. Flood water is always considered black water, which is contaminated water. The first step is removing any safety hazards from the job site. Signs are posted, and the crew wears the proper PPE gear. Then our Institute of Inspection, Cleaning and Restoration Certification (IICRC) certified technicians would:

  • Spray an EPA registered disinfectant on all affected areas.
  • Contain the area if it looks like contaminants could spread to other areas.
  • Remove any standing silt and debris. The crew can use shovels and rakes if necessary and then disposal according to local codes.
  • Extract excess water. If there is standing water, truck powered and portable pumps are available to remove the water.
  • Water can then be removed from the flooring. In a storm flood situation with mud and contaminated water carpeting and padding are not salvageable
  • The content and structure can be evaluated to determine if the items can be decontaminated or restored. Certain things may need to be removed and replaced.
  • SERVPRO always works with the homeowner and adjuster before discarding or replacing anything.
  • Clean and dry interior wall surfaces and other inaccessible areas affected. Controlled demolition of damaged building materials can be required.
  • Repeat disinfecting for newly exposed surfaces.
  • Continue the drying process with air movers and dehumidifiers.

Restoring Your Home

Once the above takes place, the restoration process begins. Our professional crew members consult with you every step of the way. Please understand that this entire service from water removal to build back can take from some days to weeks. Our goal is to return your home to you, “Like it never even happened.” We are licensed and bonded, Contractor Licenses: General: 51995-H and Mold Remediation: 0060.

Contact SERVPRO of Greater Smithtown at (631) 265-9200 for expert flood damage service. We’re Faster To Any Size Disaster.

What Should I Do if My Basement in Smithtown Gets Flooded After a Thunderstorm?

7/31/2020 (Permalink)

flooded laundry room in the basement of a house Flooding in your basement can put a huge strain on you and your family. Contact SERVPRO for professional flood damage remediation.

For Flood Damage Mitigation Inside Your Basement in Smithtown Call SERVPRO

Whenever a rainstorm hits your neighborhood in Smithtown, water can start to build up in your yard. Once standing water gets deep outside your house, it can begin to fill up your basement's window wells and leak into your house.

How can you get water out of my basement if it is really deep?

During any flood damage project in Smithtown, our SERVPRO technicians start the restoration efforts by removing any standing water present in your basement. If the standing water is more than two inches deep, then we can use a submersible pump to remove it.

How do you know how many pumps to use?

Before we start sucking up your standing water with sump pumps, we must figure out how many gallons we need to pump out to determine what types of pumps and how many to use. For example, if your basement is 20 feet by 50 feet in size and the water is six inches deep, then we make the following calculations to figure out how many pumps to use:

  • We start by calculating the cubic footage of standing water by multiplying the room's width, length, and depth of the H2O or 20' x 50' x 6" (0.5')= 500 cubic feet.
  • We then assess how many gallons are present by multiplying the square footage of your basement by the number of gallons in a cubic foot of liquid (7.48) or 500 x 7.48=3,740 gallons.
  • Next, we can divide the number of gallons per hour (GPH) the pump can move to figure out how long it will take and how many pumps we need to use to accomplish our time goal. For example, if we are using a 1,200 GPH pump, then we would divide the number of gallons by the pump's GPH to get a time amount or 3,740 ÷ 1,200 = 3.12 hours.

If the water gets deep inside your basement after a storm, call SERVPRO of Greater Smithtown at (631) 265-9200 24 hours a day.


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