Recent Posts

Challenges During Smithtown Retail Water Damage Recovery

2/5/2020 (Permalink)

Clothing on hangers in a clothing store. Water damage and Retail do not go together in Smithtown.

Smithtown we want to be there to help with your water damage. 

Shared business spaces in Smithtown make it easier for shoppers and diners to experience a variety of options without fighting traffic or wasting time. Stores and restaurants benefit from the proximity, but also risk exposure to water loss from accidents, malfunctions, and negligence occurring in neighboring spaces. When we respond to your water emergency, our investigation often extends outside of your business’s walls. 

Interspersed Plumbing and HVAC Lines

Building cavities between the walls separating retail or restaurant units contain freshwater supply and waste pipes and HVAC ductwork. A leak in one of them can affect businesses on both sides of the wall, spreading water damage throughout a Smithtown mall. Even persistent condensation issues in the heating and cooling configuration might lead to unexpected moisture issues affecting structural components and contents, including inventory, supplies, and business records.

Detection Tools 

Failure to consider the possibility that excess moisture might be migrating from other tenants’ or common areas in the shopping center interferes with effective mitigation and remediation of damage to building materials and goods in your commercial space. SERVPRO technicians are highly trained in both the expected and unexpected movement of intrusive water. We use the following equipment to locate trapped water and excess moisture to ensure the halt of progressive damage and avoidance of secondary damage from microbial growth facilitated by the dampness.

Moisture Sensor -- detects the presence of moisture, but not the amount. It helps us determine the extent of water migration.

Moisture Meter -- measures the moisture level in materials. Provides initial data for drying goals. Periodic re-metering monitors as we achieve these goals. 

Thermo-Hygrometer -- measures temperature and relative humidity. Assists as our technicians adjust airflow, heat, and dehumidification for optimal drying results.

Thermal Imaging Camera -- displays temperature variations that allow a trained technician to pinpoint hidden caches of water.

Water Removal and Drying Strategies

Once we locate hidden pooled water and map the extent of wet building materials and contents, the SERVPRO team uses some of the following techniques to remove liquid water from and dry out spaces otherwise challenging to reach.

  • Removing baseboards and drilling holes to release liquid water
  • Creating flood cuts several inches above the saturation line across all or a position of a wall
  • Using the drilled holes and cuts to permit extraction and drying equipment to gain access to the building cavities for water mitigation and remediation

Call SERVPRO of Greater Smithtown at (631) 265-9200 for an assessment and project plan for your water-damaged business. We’re Faster To Any Size Disaster, available to set up a consultation 24/7, 365 days a year.

To find out more about Smithtown, click here.

We Act As Quick As Possible In Smithtown To Avoid More Water Damage

2/5/2020 (Permalink)

Our ProMaster Van waiting in a parking lot Our ProMaster Van holds all of our state of the equipment. We bring our dehumidifiers, air movers and specialty drying equipment to any size job.

Professional Grade Equipment: Why SERVPRO Makes Quick Work of Water Damage in Smithtown

When we introduce our managers and technicians to water loss mitigation and remediation products and equipment, we must help them understand why we use this particular inventory for our Smithtown customers. Although powerful equipment can make our job easier, failing to train our work crews properly could expose your home’s structural components and contents to the risk of further damage from the force or intensity of the otherwise helpful tools.

Purpose of Professional Equipment and Proprietary Products

Water damage restoration in Smithtown goes more smoothly and efficiently when we match equipment and cleaning products to the specific requirements of your loss. At a minimum, following the manufacturer's instructions is essential. Professional products, including cleaners, abrasives, and disinfectants, must be mixed and applied as mandated on the label.

Equipment Inventory

It is impossible to predict precisely what equipment we might need when responding to a water damage project, which is why SERVPRO vehicles are stocked with a wide range of options. Here are some of the implements we choose among based on our training and experience.

Detection Devices

Moisture Sensors - used to establish the perimeters of the water loss and subsequent migration.

Moisture Meters - measure the moisture content of damaged structural components to set and monitor the achievement of drying goals.

Thermo-Hygrometers -- measure both temperature and relative humidity, and sometimes dewpoints. Help determine whether dehumidification equipment used contributes to an effective drying process.

Extraction Equipment

Pumps - usually gas-powered and submersible, used when water is deeper than two inches.

Truck-mounted extractors - most powerful and have their own power source. Must take care when used for restorative cleaning, especially of carpets, which can be stretched or delaminated by aggressive passes.

Portable extractors - flexible use in tight spaces and areas far from entrances. The same cautions as truck-mounted equipment when employed for pulling water from materials that can sustain damage from robust suction and pressure.

Air Movers -- create airflow to facilitate evaporation and reduce drying time. Can be used to:

Float carpets for faster drying
Push warm air into cavities and under cabinets with the directional and concentrating help of shrouds

Wall Cavity Ventilating System - replacing moist air in cavities with vents or hoses attached to blowers, often with access provided by drilled holes in walls, baseboards, or toe kicks

Venting Box Fans (Axial Fans) - used to move larger quantities of air, perfect for removing malodors or fogging agents.

Dehumidifiers

Refrigerant dehumidifiers - efficient enough to lower the relative humidity in your home to the target of 40 gpp (grams of water per pound of air).

Low grain refrigerants (LGR) -- refrigerant dehumidifiers that work below 40 gpp.

Desiccant dehumidifiers -- can lower relative and specific humidity to a much lower point and can operate at lower temperatures. We take care to avoid over-drying.

Our investment in a wide range of water damage restoration equipment is why SERVPRO of Greater Smithtown can deliver professional results. Call us at (631) 265-9200 for an evaluation and consultation.

See more about Smithtown.

In the Smithtown Area, SERVPRO Provides Rapid Responses to Mitigate Storm Damage

1/14/2020 (Permalink)

blue tarps covering a damaged roof SERVPRO Can Provide Fast Storm Damage Mitigation Services to Our Smithtown Neighbors!

Violent Storms Can Damage the Roofs and Interiors of Smithtown Homes

Severe weather events are a threat to Smithtown homes throughout the year, including gale-force winds, hailstorms, and torrential rainfall. Super Storm Sandy is a not too distant memory. Under the right conditions, even a well-constructed roof can suffer substantial damages that leaves the property vulnerable to leakage or direct flood penetration. When you become aware of these damages to your roof, a prompt response from our SERVPRO professionals can help to reduce subsequent water intrusion and damages.

Addressing flood damage to Smithtown homes is only a part of what is necessary to return a property to a preloss condition. Self-assessment can be misleading with roof damages, especially when you are not sure where floodwater can enter the house. Emergency services that our SERVPRO team can provide not only address the immediate pressing saturation and standing water concerns in areas like the attic but also seek to help to protect your household by installing temporary construction barriers to prevent further water penetration.

Roof Tarping
One of the initial actions that our licensed (#51995-H) general contractors can take when we reach your storm-damaged property is to install temporary protective barriers with tarps and wood framing on the exterior of the house. This tarping prevents the possibility of elemental damage from newly developing storm systems or access for vermin or curious passersby. Board up services can quickly be started since we have a well-stocked inventory of materials and products in our warehouse.

Water Removal
Flooding might not always mean standing water, but can be equally devastating to construction materials that have absorbed this invading runoff and wind-driven precipitation. Because strong winds can damage or entirely remove shingles, underlayment like plywood becomes a penetration point for rainwater. When addressed quickly enough, we can direct centrifugal air movers at the damaged areas for efficient evaporative drying. Desiccant dehumidifiers can help to reduce moisture content in the environment to acceptable parameters to limit secondary effects like mold growth.

Our SERVPRO ASD applied structural drying technicians can use moisture meters, sensors, and thermal imaging camera to locate damp recesses in the attic crawl space. These devices can also discover water wicking through wall cavities and scissor trusses in multi-level structures. We have methods and equipment like the Injecti-Dry system that can be rigged with various hoses to both extract and dry wall voids and hardwood flooring when hooked up to drying mats.

After a damaging storm, our SERVPRO of Greater Smithtown restoration specialists can work to provide properties with a fast and confident response that saves both time and money. We can help after a disaster, give us a call at (631) 265-9200. We're Faster To Any Size Disaster.

DID YOU KNOW THT THERE IS BEHAVIOR TO SMOKE?

11/12/2019 (Permalink)

The damage to your property following a fire can often be complicated due to the unique behavior of smoke.  There are two types of smoke – wet ad dry.   As a result, there are different types of soot residue after fire.


SERVPRO of Greater Smithtown technicians are thoroughly trained in fire cleanup and restoration and know the different types of smoke and their behavior patterns.  Knowing this information is vital to proper restoration.   Before restoration begins, SERVPRO will survey the loss to determine the extent of impact from fire, smoke, heat and moisture on the building material and its contents.  The soot will then be tested to determine which type of smoke damage occurred.  Pretesting determines the proper cleaning method and allow SERVPRO of Greater Smithtown to focus on saving your precious items.

Smoke can penetrate various cavities within the structure, causing hidden damage and odor.  Their knowledge of building systems helps them investigate how far smoke damage may have spread.  The following points are additional facts you may not know about smoke. 

  • Hot smoke migrates to cooler areas and upper levels of structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor. Type of smoke may greatly affect the restoration.

Types of smoke:

  • Wet Smoke – (Plastic and Rubber) Low heat, smoldering, pungent odor, sticky and smeary. Smoke webs are more difficult to clean.
  • Dry Smoke – (Paper and Wood) Fast burning, high temperatures, heat rises, therefore smoke rises.
  • Protein Fire Residue – (Produced by evaporation of material rather than from a fire) Virtually invisible, discolors paints, and varnishes, extreme pungent odor.
  • Fuel oil Soot, (Furnace puff backs) While “Puff Backs can create havoc for homeowners SERVPRO can in most cases restore the contents and structure quickly.

Other types (tear gas, fingerprint power and fire extinguisher residue) Special loss situations require special care.

SERVPRO of Greater Smithtown professionals are trained to handle even the toughest of losses.  If your home or business suffers fire or smoke damage, contact SERVPRO of Greater Smithtown to help make “Like it never even happened.”

Top Do's and Don'ts After a Fire

10/11/2019 (Permalink)

These tips will assist you in taking proper action until SERVPRO of Greater Smithtown technicians arrive. Follow these Do's and Don'ts to help reduce the damage and increase the chances of a successful restoration.

DO:

  1. Limit Movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  2. Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  3. Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas. 

DON'T:

  1. Do not attempt to wash any walls or painted surfaces without first contacting SERVPRO.
  2. Do not attempt to clean electrical appliances that may have been close to fire, heat or water without first consulting an authorized repair service.
  3. Do not turn on ceiling fixtures if ceiling is wet, wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage. 

After any fire damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

When Water Damage Strikes

10/3/2019 (Permalink)

The First 24 hours following a water loss are the most important in preventing secondary or permanent damage.  Within four hours of loss notification, SERVPRO of Greater Smithtown will be on-site to help ensure a water damage is handled by completing the following steps.

Inspections:  SERVPRO of Greater Smithtown will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work. 

Emergency Services:  SERVPRO of Greater Smithtown will take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting the excess water and preparing the area for drying.  Our trained Crew Chief will explain the needed emergency services to you step by step. 

Monitoring:  To help ensure your home or business and belongings are dried to appropriate industry standards, a SERVPRO Technician will monitor the drying process. The updates will be consistently communicated to you. 

Restoration Services:  SERVPRO of Greater Smithtown clean the affected areas for your property and belongings. A final walk through of the job site will be conducted with you to help ensure the property is returned to preloss condition.   

Every Second Counts

10/3/2019 (Permalink)

Every second counts during a fire.  People have as little as two minutes to escape a burning home before it’s too late to get out.   In a matter of moments, a small flame can become a major fire, making it critical to be prepared and have an escape plan in place.   Once a plan is developed, it is critical for everyone in the home or office understands the plan.   The best way to do this is by practicing the escape plan at least twice a year,  Increase your chance of surviving a fire by ensuring you have working smoke detectors in place, building and escape plan, and then practicing it,  The following are a few suggestions to help you develop and emergency escape plan. 

  • Draw a map on each level of your home or business show all the doors and windows.  Find two ways out of each room Make sure all doors and windows that lead outside open easily.
  • Consider escape Ladders for sleeping areas on the second and third floors.  Only purchase collapsible escape ladders evaluated by ad recognized testing laboratory.  Store them near the window where they will be used. 
  • Choose an outside meeting place a safe distance in front of your home where everyone can meet after they’ve escaped. Make sure to mark the location of the meeting area on your escape plan.
  • Teach Children how to escape on their own in case you can not help them. Plan for everyone in your home or office, with special consideration for elderly or disabled individuals. 
  • Always practice your fire escape plan during the day and at night time.

Prepare before a Disaster

9/19/2019 (Permalink)

As a business owner, insurer or property manager, you are a leader in your community and can set example for your employees, customers and community to follow.

Be Ready for Disasters.  You can become prepared for a disaster by taking three simple steps:

  1. Have a plan to stay in business.
  2. Encourage your employees to become ready.
  3. Protect your investment.

We must work together as a team to ensure that our families, businesses and places of worship, and our neighborhoods are ready for any type of disaster that can potentially affect our community.   Your can contact SERVPRO of Greater Smithtown to find out more on how to be ready when disaster strikes with SERVPRO Emergency Ready Profile.  

Advantages of a SERVPRO Emergency Ready Profile:

  • A no-cost assessment of your facility
  • A concise profile document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back in your building following disaster.
  • Establishes SERVPR of Greater Smithtown as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing remediation of work to begin.
  • Provides facility details such as shut-off valve locations, priority contact information.

CARBON MONOXIDE: A Silent Killer

7/26/2019 (Permalink)

You can’t see or smell carbon monoxide, but at high levels it can kill a person in minutes.  Often called the silent killer, carbon monoxide (or CO) is an invisible, odorless, colorless gas created when fuels, like gasoline, wood, coal, natural gas and propane burn incompletely.  According to the Center for Disease Control and Prevention, each year more than 400 Americans die from unintentional CO poisoning.  It is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning.  All people and animals are at risk for CO poisoning, with some groups – including unborn babies, infants and people with chronic heart disease, anemia or respiratory problems – being more susceptible to the effects of carbon monoxide.

Symptoms of CO Poisoning

  • Dull headache
  • Weakness
  • Dizziness
  • Nausea/Vomiting
  • Shortness of Breath
  • Confusion
  • Blurred Vision
  • Loss of Consciousness

The Science of Drying

7/26/2019 (Permalink)

Did you know there is actually a science behind the process of drying?  Having the knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition.  While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Greater Smithtown are trained in the science of drying and follow strict industry-approved stands to help lower the chances of any secondary damaged.  If your business or home suffers a water damage, SERVPRO of Greater Smithtown will:

  • Inspect the building or home to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using profession drying equipment.

What exactly does it mean to help “speed up Mother Nature”? A wet building or home can often dry naturally because the environment always seeks equilibrium.  When materials are wet, moisture will naturally move to drier air at the surface of the material – but only if the air is drier.  The only problem is, nature often takes too long and secondary damages may occur while the building or home is drying out.

SERPVRO of Greater Smithtown have the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls and much more.  We also use state of the art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

It’s not only the equipment but the technology too! SERVPRO has developed a DryBook, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry trying requirements are met.  With DryBook Mobile, you have the ability to know exactly where your property is in the drying process.

The bottom line? SERVPRO of Greater Smithtown has the professional training and equipment to help make water damage “Like it never even happened.”