Recent Why SERVPRO Posts

Why Hire Fire Damage Restoration Professionals?

2/22/2021 (Permalink)

SERVPRO fleet ready for action 24/7 365 days a year. SERVPRO technicians are IICRC certified for any kind of fire damaged property. Their techs are savvy and have the equipment for any job.

SERVPRO is prepared and ready to handle fire damage to restore your Smithtown interior fully

If you have a small fire in your home with minimal damage, you may think that you can begin DIY cleanup to get it back to normal. However, soot and smoke penetrate all porous materials, making it difficult to eliminate without skilled restoration efforts. SERVPRO has the tools and tricks-of-the-trade to get it done fast so you can get back to your life as usual.

Should you wonder why it is best to hire IICRC-certified technicians to handle your fire damage in Smithtown, we want you to know some of what we offer here at SERVPRO:

  • A full assessment of your interior and structural elements
  • Removal of all moisture left behind from water used to extinguish the flames
  • Powerful products and proven techniques for cleaning up smoke and soot residue
  • Execution of a detailed plan to restore your interior, which includes the use of personal protective equipment (PPE) and smart containment strategies to keep contamination from traveling
  • Total deodorization and sanitization of your interior
  • Complete repair and restoration to make it “Like it never even happened.”

Fire damage and restoration are critical to ensure your interior gets back to pre-fire condition. Call us at SERVPRO of Greater Smithtown 24/7 at (631) 265-9200 when you need a rapid response. We’re Faster to Any Size Disaster!

Why is Mold Damage Remediation Important?

2/10/2021 (Permalink)

Moisture meter checking a slab Mold will spread within 24 to 48 hours. Call the professionals at SERVPRO for the mold remediation services needed for your property.

Smithtown residents trust SERVPRO to handle mold damage with care and precision.

Located in Suffolk County, New York, the town of Smithtown is situated along the northern shore of Long Island with a population of 117,801 when the 2010 United States Census got taken. This is a census-designated place (CDP)

Fun Fact: Smithtown, New York, happens to be one of the oldest towns in all of Long Island, with founding dating back to 1665.

Taking a look at Smithtown's history, local legend says that the town was named after Richard Smith, who helped rescue the daughter of the area's Native American chief. This got done after Smith proved that he could encircle the area in one day while riding a bull. There is now a large statue within the town, which is anatomically correct, of Smith's bull. The bull's name was Whisper. 

Learning More About the Local Events in Smithtown, NY

Many annual events take place in the area, including many which are hosted by the Smithtown Historical Society. Some of the popular gatherings throughout the year include:

  • April is the time to enjoy the Spring Farm Festival
  • In September, the Heritage Fair is a time to honor local history
  • Various educational programs and school field trips are offered regularly
  • Local baseball is a prevalent pastime during the summer season
  • Summer Under the Stars is a great time to check out local music outdoors
  • The Brush Barn is an excellent event space in the area where you can rent it out for weddings and more

Of course, there are several very popular restaurants and watering holes throughout the Smithtown area. If you are looking for a night out with friends or you want to have dinner with family, some of the top destinations include:

  • Maureen's Kitchen – the ultimate place to go for mouthwatering breakfast and some of the best pancakes in the region.
  • Chop Shop – this restaurant offers a cozy, traditional steakhouse vibe with a modern menu and excellent meat cuts.
  • Javier's Café – whether you go for breakfast, lunch, or brunch, you have breakfast dishes available at all times. 
  • Café Havana Bar & Grill - is a great place to go if you are looking for a little bit of Latin cuisine and a full selection of craft cocktails. Be sure to ask for an extra side of plantains!

Why Should Smithtown Residents Look for Professional Mold Damage Cleanup? SERVPRO Gets the Job Done Right the First Time!

Once you suspect mold colonization in your home, you need to address it as soon as possible. The faster that you act, the quicker you can eliminate the potential health effects for everyone living within your Smithtown home. SERVPRO will ensure everything gets addressed to locate the source of the problem leading to mold growth, then handling all cleanups. 

The onset of mold damage in Smithtown could stem from a much larger issue. Some of the most common causes of mold growth within the home may include:

  • Water damage from flooding
  • Roof leaks
  • Water damage after a fire
  • Broken pipes or slow, undetected leaks
  • Water spilled due to overflowing tubs or sinks

Call SERVPRO of Greater Smithtown for help with mold damage cleanup at (631) 265-9200. We will ensure everything is Certified: SERVPRO Cleaned!

An Active Lifestyle is a Fun Way to Stay Healthy in Smithtown

1/21/2021 (Permalink)

A SERVPRO truck in front of a building. SERVPRO of Greater Smithtown supports their community staying healthy.

Outdoor Activities Never Need to Match Smithtown Founder’s Legendary Physical Abilities

Almost everyone needs exercise to stay healthy in Smithtown. Parents of new babies are told to move their newborns legs and arms during playtime activities. Physical therapists explain that movement is essential for rapid healing after an injury. Schools require students participate in Physical Education class activities. Health officials encourage adults to exercise regularly to help them stay fit and maintain a healthy weight. Exercising also increases bone density, helping older Americans avoid broken bones.

The rugged lifestyle required of the people living in the 1660’s no longer exists. Very few of us could ride a bull non-stop from sunup to sundown, no matter how much costly rich land was at stake. However, one of the best ways to get exercise is to walk or hike outdoors. In Smithtown, we have two wonderful areas where people can hike and enjoy the natural environment, as well as get some of the freshest air in the area. 

Two Large Parks for Enhancing Your Exercise and Outdoor Recreation Activities

Smithtown residents are luckier than people living in most other locations across the country when it comes to outdoor facilities. Here, we have two immense parks in our immediate vicinity. Hiking on trails is a wonderful way to relax, stay in touch with nature, refocus your thoughts, and exercise all simultaneously, year-round. 

Caleb Smith State Park Preserve 

Located on West Jericho Turnpike, Caleb Smith State Park Preserve offers hiking, bird watching opportunities, a butterfly garden, and warm-season fly-fishing. Because this is a passive use nature preserve, some activities are not allowed. These include camping, picnicking, horse-riding, or dog walking.

Fishing by those 16 and older requires a license, although children 15 and younger can fish at Willow Lake free of charge. Getting there is quite easy from the gate, and requires very little hiking. 

During the winter, hikers might want to gear up with snowshoes or skis and poles for cross-country hiking. In the Spring and Fall, precipitation can make trails slippery, so deep treads on boots or shoes are almost a necessity. 

To ask questions about operating hours, fees, and other information, you can call (631) 265-1054.

Blydenburgh County Park

Located on New Mill Road (just south of Caleb Smith State Park Preserve), Y\you can find Blydenburgh County Park. The lake here is 100 acres and contains many bends and curves.

Dogs and horses are permitted here, as well as camping and picnicking, making it more popular than the Caleb Smith State Park (where none of these activities are permitted). 

Hiking on the Stump Pond Loop gives hikers of all skill levels an almost 10 kilometer hike. The trail is well-traveled, creating a safe environment. Take a lunch or delicious snack to enjoy during a break and keep your energy levels high.

Call (631) 854-3712 for questions about spending time in the Park.

Staying Safe when Hiking is Important – Here are Some Essential Tips

Prepare for Your Excursion

  • Dress in layers that can be removed during hotter temps but put back on when needed. Avoid cotton and choose knits or lighter wool. Choose bright colors because although off-season is illegal, staying visible helps avoid accidents and can aid in your rescue if you become lost. Make sure shoes are comfortable and have good soles. 
  • Carry waterproof matches and portable fire starters, a flashlight with fresh batteries, a few days worth of medications, energy-dense portable food items, water filter and container, a few rolls of bathroom paper or tissues, a whistle and a small mirror, and a basic first aid kit.

Avoid Getting Lost

  • During an average year, forest rangers in New York search for about 200 lost or missing hikers in our State Parks. Their ability to find people quickly hinges on knowing basic facts, namely the individual or group’s intended hiking trail, and also when they can expect you to return. This makes informing family or a trusted friend of your itinerary essential to your wellbeing. Making changes can lead to difficulties in locating you, should you need a ranger’s help. 
  • Take your map, and keep it in a waterproof bag. Also, before leaving, learn how to use a compass, and combine it with a handheld GPS unit. Additionally, take note of landmarks you pass. Taking photos of these as you hike can also help keep you from becoming lost.

Why Residential Owners in Smithtown Rely on SERVPRO for all Their Water Cleanup Needs

Staying healthy and safe while hiking comes from sound preparation. Preventing problems, or keeping them from worsening after they happen, is also how SERVPRO helps our customers in Smithtown protect their property.

When water spills over the edge of your sink or tub, or when a water line to your washing machine slips off, water becomes the source of a mess. Left to just dry, even with a fan, your Smithtown home can sustain damage that later requires expensive repairs. 

Water sitting on your floors can damage electrical systems, furnishings, and carpeting and other flooring types. The introduction of water into a normally dry home can create a hospitable environment for the already-present (although dormant) microbes, activating them. SERVPRO can handle all of these, including explosive growth of mold and mildew.

During our work on your home, we use different machines and tools to make your house healthy and safe again. Here is a list of what you might find us using inside your residence after a water spill:

  • Water extraction wands for removing trace amounts of water from small areas (corners and under appliances),
  • Ride-on extractors for open areas that use weight to squeeze water out of carpets and padding,
  • Air movers that circulate air and direct it to open windows or 
  • Desiccant machines, which strip air passing through of moisture,
  • Heaters that help raise the temperature so evaporation happens at a more desirable rate.

SERVPRO of Greater Smithtown is always ready to provide expert remediation, mitigation, and restoration services after an accident occurs inside your dwelling. Water cleanup must take place first, before other services can safely begin. We handle all your needs in protecting your investment, making everything “Like it never even happened,” for you and your family. Call our 24-hour emergency services line, (631) 518-3720, for fastest service.

How Can Property Owners Handle Water Damage Caused by a Leaking Water Heater?

10/20/2020 (Permalink)

leaking water heater; water on floor Leaking water heaters account for major water loss events every year. SERVPRO knows how to quickly restore your home.

They Should Call an Experienced Restoration Firm Like SERVPRO to Perform Water Removal in their Smithtown Homes

A water leak in your Smithtown property can cause severe structural damage in the long run if it remains unattended for an extended period. The leak might seem slow, but water can seep into various surfaces within a short period. SERVPRO professionals can help stop further damage and restore your property to its pre-damage condition.

What should property owners do after finding out about the water leak?

After a water intrusion incident, you need to contact your insurance company and file a claim. Without wasting time, contact an experienced restorer to perform water removal in your Smithtown property. Before restorers get to your property, you can help prevent additional damage by:

  • Turning off the heater's water supply.
  • Containing the water using a towel and rugs.
  • Switching off the main electricity supply if some parts of your home are flooded.
  • Removing damaged items from the affected area.

What are some of the effects of water damage?

The effects of water damage begin to occur within 48 hours. If ignored more than that, the following may occur:

  • Decrease the overall property value.
  • You may incur high restoration costs.
  • Mold growth may take place in hidden areas.
  • Wallpaper and paint chipping may also occur.

SERPVRO technicians can help minimize the chances of the above effects from occurring. Our technicians work quickly to save as much property as possible. We know how to operate water removal and drying equipment efficiently and effectively to dry structures and contents.

Can you salvage wet furniture and carpets?

SERVPRO technicians can identify salvageable items and those damaged beyond repair. We can dispose of the severely damaged contents properly. We use the latest tools and techniques to ensure effective restoration. If water has seeped into your furniture, we can use centrifugal air movers to direct air to the furniture. The equipment increases evaporation on the surface, leading to fast drying. We can use a carpet clamp on this equipment to float carpets and blow air under them.  

How long does it take for odors to subside?

Construction materials are designed to absorb some level of moisture. However, when the moisture limit exceeds, the materials erode, releasing organic compounds into the air. The decaying continues until the moisture levels drop. That means that the odor can persist for an extended period. Our technicians can use ventilation box fans to generate an airflow of high velocity. The airflow not only removes odors from the structure but also dries hard to reach areas.

Conducting water removal without proper equipment and restoration skills can cause more damage to your property. Contact SERVPRO of Greater Smithtown at (631) 265-9200 to get your property to its preloss state. "Like it never even happened."   

How Can I Manage Mold on my Own in Smithtown?

10/2/2020 (Permalink)

mold growing on wall SERVPRO of Greater Smithtown is at your service when you detect mold in your home.

Mold in Your Smithtown Home Can Become a Greater Risk if You Fail to Involve a Professional Mold Mitigation Team

When you see mold in your Smithtown home, you must take it very seriously. Excess moisture can become a breeding ground for bacteria and mold, which in turn can pose a health hazard for your family. Finding the water leak source is the first essential step towards the remediation process, but the cleanup that ensues is just as important. Give yourself some peace of mind by delegating your mold remediation needs to specialists.

Mold damage in your Smithtown home can be overcome with the help of our SERVPRO team. We understand that time is of the essence, so we work quickly to thwart the growth of mold colonies throughout your home. As much as possible, we seek to isolate the affected area to prevent the dissemination of mold spores, all while we inspect each nook and cranny to verify their presence. Call our 24/7 hotline as soon as you detect the problem and let us put our expert team to work for you.

What are the steps to remove mold?

At its most basic level, mold grows wherever there is excess humidity. Our SERVPRO crew concentrates on controlling the moisture by using dehumidifiers, air movers, extraction wands, and other industry techniques. We monitor our progress by using state-of-the-art measuring tools, such as infrared moisture meters. Following our training at the Institute of Inspection Cleaning and Restoration Certification (IICRC), we focus on the following steps during the remediation process:

  • Safety- this involves using personal protective equipment and limiting exposure to humans and the spread throughout your home.
  • Documentation- recording each step and its results make for a thorough and efficient process.
  • Finding the source- containing the start of the mold helps us reduce the airborne spread of bacteria as does removing contaminated surfaces and materials as needed.

Once the cleanup process is over, we also set out to control your home's moisture levels to prevent a recurrence in the future.

SERVPRO of Greater Smithtown is at your service when you detect mold in your home. Call us at (631) 265-9200 as soon as you suspect a problem and let us work to leave your home, "Like it never even happened."

How Do You Clean and Restore Fire Damages After Puffbacks?

8/31/2020 (Permalink)

Bedroom ceiling Homeowners have to deal with many things which may include fire damage. Contact SERVPRO right away.

Our SERVPRO professionals help Smithtown homeowners to clean surfaces and remove residues after oil furnace puff-backs. 

When small explosions occur in the ignition chambers of oil furnaces heating Smithtown homes, a blast of ionized soot and particulates can be blown through the ductwork. While these situations can coat these air ducts with these residues, they can also have a direct impact on exposed surfaces and construction materials near the vents and registers throughout your house. Because drywall has become a common ceiling material, this painted or textured surface is often among the first to show puff back damage.

Oily residues that result from fire damage of puff back in Smithtown homes can be a challenge to remove. It is often the focal point of fire restoration companies like our SERVPRO of Greater Smithtown team to restore before replacement when it is cost-efficient. Because these threats can appear as a staining or discoloration of ceiling materials, ionized collections of particles that look like cobwebs, and more, removing and cleaning these exposed surfaces is not universal. 

What are the Threats of Leaving Puff-Back Damage Uncleaned? 

Cleaning up soot damage and residues left behind by oil furnace discharges involves several products in our inventory. With discolorations of materials like drywall, cleaning the surface with chemical solvents and agitative cleaning approaches can often remove much of the stain, but the material must often get repainted or resurfaced after deodorization treatment when necessary. Failing to address the need for cleaning up this puff back damage in your home can result in:

  • Staining
  • Marring 
  • Smoke particles 
  • Odors

An oil furnace can provide thorough heating of your home, but malfunctions in the ignition chamber can sometimes lead to puff back damage. Our SERVPRO of Greater Smithtown team can help. Give us a call anytime at (631) 265-9200.

Learn more about Smithtown.

Do Professionals Use Store-Bought Extraction Tools? 

5/20/2020 (Permalink)

Submersible pumps Need professional help in extracting water from your Smithtown home? Call SERVPRO for the job at hand.

Our team has industry-leading equipment for fast and efficient extraction of standing water in your Smithtown home. 

Understanding the difference between home improvement store stock for residential use and the level of equipment SERVPRO professionals use in Smithtown homes can showcase our efficiency.

While there are hundreds of potential options for both drying and water removal in Smithtown properties, we have a broad inventory of cutting-edge, industry-leading units and devices that can efficiently remove standing surface water and evaporate trapped moisture in structural materials and contents of your house. Some of these tools include:

How Do You Choose What Extractor is Best? 

Choosing the right extractor is not always as cut and dry as you might suspect. Solids in the water can make electric submersible pumps a poor choice when they might otherwise be the best. Inaccessible areas of the house might be ideal for wet vacuums and attachments, but the powerful 300-psi truck-mount extractors cannot reach. 

We have practical tools and equipment that can help us to gain control of loss situations quickly. Despite how you might want to shop around for restoration tools, our experienced SERVPRO of Greater Smithtown professionals come with the full measure of our inventory to get to work right away on restoring your home. Call us anytime at (631) 265-9200.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Smithtown, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Greater Smithtown today at (631) 265-9200 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

How do I Restore My Home After a Fire?

5/17/2020 (Permalink)

technician fogging equipment cartoon Need Great IAQ? Indoor Air Quality after a house fire in Smithtown. SERVPRO Has the Solution

Restoration of Your Smithtown Home is a Job for a Professional Service

Restoring your Smithtown home after a fire can be a daunting task. Friends and family are likely eager to help, but coordinating the necessary steps and their sequence is a job for a professional water and fire restoration technician. Not cleaning thoroughly, or using inappropriate cleaning solutions can leave you with a bigger problem in your hands.

Members of the Smithtown community with fire damage to their homes can rely on SERVPRO for a job well done. Our expertise and training prepare us to identify problems in your home and prioritize their solution. From structural damage to the removal of charred items, our team can advise you every step of the way.

How do I clean the air in my home after a fire?

It is easy to determine whether smoke residue and soot are no longer present. Once our SERVPRO team cleans your surfaces with EPA-approved cleaning solutions, you should see a difference. Cleaning the air in your home, and eliminating the smell left behind by the fire is a different matter. To neutralize and obliterate smell molecules our team may choose to use special equipment such as-

  • Thermal foggers
  • Deodorizing pellets
  • Ozone generators

Fire damage restoration goes well beyond wiping down surfaces. Our SERVPRO of Greater Smithtown is ready to help in all aspects of the process. Call us at (631) 265-9200 and let our experts leave your home, "Like it never even happened."

Why Should I Hire Professionals for Water Removal in Smithtown?

4/19/2020 (Permalink)

water damaged home We’re Faster to Any Size Disaster!

SERVPRO Reassures Homeowners that We Can Restore Your Smithtown Home to Normal with Our Water Removal Techniques

If you find yourself in an emergency water loss situation where water removal is required, SERVPRO features trained technicians fully certified for water restoration. We are ready and available to answer your call 24 hours a day, 7 days a week so that we can provide the prompt response and results you need. Calling the experts for restoration makes a difference, rather than trying to take on the drying and disinfecting on your own.

Why Can’t I Perform DIY Water Removal and Cleanup?
While you may have a wet/dry vacuum and a variety of cleaners at home, they never measure up to the specialized technology and equipment that our trucks come equipped with. Additionally, we feature technicians trained via the Institute of Inspection Cleaning and Restoration Certification (IICRC) that holds us to high standards. We strive to uphold these high expectations, and our IICRC-Certified team in Smithtown formulates a plan of action to restore your home to its prior condition faster.

What Steps Do You Take to Address Water Damage?
Limiting the migration of water is first and foremost on our minds when we arrive at your Smithtown property for water removal. We work quickly to stop water from moving into other spaces and limit damage potentially spread by technicians on site. Our team wears removable shoe covers as we venture from one area of the home to another to inspect the damage. We also utilize moisture detection tools that are non-penetrating, which allow us to take readings without creating further damage.

What Resources Do You Have to Speed Up the Water Removal Project?
There are several distinct steps to water damage restoration, which includes:

    •    Water detection
    •    Cleanup
    •    Moisture Control
    •    Movement of Your Contents

Once we check the loss site, we do the full assessment to help determine which techniques and equipment should be used. Some of the equipment that we bring for water restoration jobs in Smithtown include:

    •    Moisture Detectors – These tools, including moisture sensors, moisture meters, and thermal cameras, help us to find areas where moisture is hidden within walls and small spaces. Locating hidden moisture allows us to ensure all areas are dry and that the potential for harmful mold or mildew growth gets reduced.
    •    Water Extraction Tools – Not only do we have truck-mounted extractors capable of removing thousands of gallons of water, but we also bring submersible pumps that we can place in a targeted spot to facilitate water removal.
    •    Inspection Cameras – This equipment, such as a borescope, allows us to check the inside of wall cavities without the need for removing them completely.
    •    Dehumidifiers – Proper dehumidification is essential for all water removal projects. We use industrial-grade dehumidifiers to help reduce the levels of humidity within the air in your home. This equipment works to remove the damp air from the space, pulling it inward and cooling it to condense the moisture. What this does is prevent the onset of secondary water damage such as the warping and swelling of furniture, floors, and walls. The air is then dried and redistributed throughout your home with the help of fans.
    •    Air Movers – In addition to various industrial fans, we also use high-speed air movers to create beneficial airflow across the carpets, padding, floors, walls, and furniture to accelerate moisture evaporation.

We Work to Perform Efficient Water Loss Remediation
Any water removal in your home calls for more than the removal of any visible water. There are many areas of the home where water migrates, including porous building materials like drywall, studs, carpet padding, and subfloors where water can migrate. Even if your floor seems to be dry after mopping, there may be hidden moisture in the subfloor below. This is why we use professional equipment for the detection and measurement of various moisture levels throughout your home.

Why Do I Have to Worry About Water Migration?
Any standing water must be cleaned up so that moisture detection and drying can begin. Leftover moisture hidden in cracks and crevices not only destroys building materials, but these hotspots pose a threat from the onset of dangerous mold and mildew growth. In some cases, it might be necessary to cut holes in walls or ceilings to allow for dry, warm air to flow through and facilitate drying.

No matter the level of water removal you require in your home, you can trust in our certified technicians at SERVPRO of Greater Smithtown to get the job done and make it “Like it never even happened.” Give us a phone call today at (631) 265-9200, and we will send a team out as soon as possible to begin the assessment so that restoration can begin.

For more about Smithtown click here.

SERVPRO of Greater Smithtown is trained in adhering to the highest cleaning and sanitation standards.

3/19/2020 (Permalink)

SERVPRO of Greater Smithtown offer cleaning services including the removal of biohazard contaminants. We have the specialized training and products to get your property back to business.

About Coronavirus

The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus that was first detected in Wuhan City, Hubei Province, China and has spread to 60 locations internationally (as of this publication), including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”)i is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.ii

Scope of Cleanup Protocol 

SERVPRO of Greater Smithtown can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents.  The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

Cleanup Scope of Work and Planning 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including:  

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving and Racks
  • Sales Counters
  • Carpets and rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Cleanup and Disinfecting Procedures

Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.  

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19. 

SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to COVID-19 on hard, non-porous surfaces. Currently there are no disinfectants that have been tested specifically for this particular emerging viral pathogen. However, per the CDC, this product can be used against COVID-19.  In addition, SERVPROXIDE™ currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more. Porous materials like carpet, rugs, upholstered items, and draperies that are not water sensitive can also be wet cleaned using SERVPROXIDE™.

Rely on SERVPRO to Cleanup and Make Your Damaged Smithtown Home Whole Again

2/27/2020 (Permalink)

3 panel cartoon showing hurricane, flooding, and a house fire Water, Fires, Hurricanes, Tornadoes, and Just Bad Luck Visited Your Smithtown Property? SERVPRO Can Make It, "Like it never even happened."

Smithtown Residents use Our Restoration Services to Overcome Water, Fire Mold and Storm Damages

Property emergencies can take an emotional toll on a homeowner. A situation involving water, fire, storm, or mold damages can be sudden and blindside residents, which makes it tough to find a restoration service you can trust with your property or contents. We have years of award-winning experience in this industry, and we know how to take a severely damaged property back to a preloss condition, "Like it never even happened." By working closely with the chamber of commerce for both King's Park and Smithtown, we can offer residents a transparent, accountable service provider that you can trust.

Storm

When storm damage strikes your Smithtown home, it can displace contents as well as displacing the homeowner. In this interim period away from the property, you need restoration services with the experience to overcome harsh and challenging conditions. SERVPRO has extensive experience in restoring and securing properties adversely affected by weather conditions. Using an array of emergency mitigation procedures, we can stop damage and put in place protocols to get your home back the way it was.

The first few days after a significant flood or storm damage is crucial to the success rate of home restoration. Your Smithtown home may require sub-contractors to perform remodelings, rebuilding, or specialist repair of items like electronics. But before any of that restoration procedure can begin, we need to provide a safe working environment for workers. SERVPRO technicians can enter a property, perform the necessary decontamination, draining and cleaning of your home as well a securing it against unlawful entry using emergency board-ups.

If your Smithtown home is flooded, there is a strong chance of it being a category two or category three water emergency. SERVPRO can use self-priming trash pumps to remove large bodies of water with solid-waste. We can also perform comprehensive structural decontamination of the building, pack out contents for exceptional cleaning and dispose of any waste responsibly and in-line with the environmental protection agency's (EPA) standard. Should you need sub-contractors, we can arrange them on your behalf, so you only have to deal with one point of contact throughout.

Water

Water is absorbed by many of the materials in your structure. When these materials absorb moisture, they can expand or become hotbeds for microbial activity. SERVPRO conducts an extensive review of a water restoration project to understand how far water migrates and the essential equipment needed to fix primary or secondary issues.

Subfloors can be at particular risk of water migration issues because hydrostatic pressure forces water to migrate downwards onto lower levels. SERVPRO can use penetrating moisture meters to gain an accurate picture of what is happening beneath carpets. If water migration is minimal, we can conduct in-place drying using weighted extraction tools and saving time by not having to remove various pieces of furniture or fixtures. In-place drying can effectively dry both exterior carpets and the subfloor pad beneath.

Sometimes the results of a moisture meter may show significant amounts of moisture migration in your Smithtown home. In these situations, SERVPRO technicians can remove carpets altogether as well as the carpet pad. Pads usually break apart easily with an introduction to moisture, so the most efficient solution is to dispose of them. Using rapid-air movers, we can dry the affected subfloor before replacing new pads and carpets to return your home to a preloss condition.

Fire

Many of the materials in your Smithtown home are combustible, and, under the influence of fire, they can release numerous chemicals, including carbon into the home environment. Some of these chemicals, such as carbon monoxide, can be fatal to humans, which is why you should always wait to receive an all-clear from a fire marshall before re-entering a property after the fire. Other chemicals that release during a fire may not be harmful but can cause unpleasant odors as well as staining, which is likely to be concentrated on walls and ceilings but also upholstery and furnishings.

Homeowners with fire damage in their Smithtown home need to be careful when approaching fire restoration. Different types of smoke residues require different cleaning methods and products. Some soils may even respond negatively to the introduction of moisture, and you can risk causing further, or even permanent damage. SERVPRO restoration services are available to provide meticulous content and necessary cleaning to your property.

Our restoration services include specialist upholstery and fabric cleaning technicians (UFT.) Depending on the scope of the project, SERVPRO may decide to clean materials onsite or at a content cleaning facility off-site. Smithtown residents can trust us with valuable upholstery because we always pre-test surfaces before carrying out any cleaning action. Some fabrics and dyes may bleed or discolor in the presence of specific cleaning solutions. By conducting pre-tests on smaller controlled areas, we can ensure that our restoration services do not cause unnecessary harm.

Mold

Microbial infestations can buildup over time, and often the noticeable signs of mold damage in your Smithtown home only appear after months of infestation. Spotting these signs can be as simple as noticing a persistent odor in some areas of the home. Many companies advocate for laboratory testing; however, this can be both expensive and time-consuming. Our approach at SERVPRO is that the visible signs of mold growth are enough to begin a remediation procedure.

The remediation of microbial growth is a tricky task. In the right conditions, mold can proliferate. This can present a problem for a remediation process that may take several weeks to complete effectively. SERVPRO technicians undergo an intensive applied microbial remediation technician (AMRT) with a nationally recognized independent body before carrying out microbial remediation in your home. This training allows us to ensure that our process is correct without risking causing further harm.

Uncontrolled microbial growth can affect your indoor air quality. When working on a mold growth project, our technicians wear respirators to avoid health effects from inhaling spores or other airborne particles. SERVPRO can set up air filtration devices (AFD) in the home, which are large units that work in a similar way to your air-conditioning unit- drawing air in from one side and exhausting it from another. However, rather than cooling air, an AFD passes it through several layers of high-efficiency particulate air (HEPA) filters to remove any microscopic fungi spores or microbes from the indoor environment.

Our award-winning experience working with residents and commercial restoration services is essential to overcoming mold, water, storm, or fire emergencies. Contact SERVPRO of Greater Smithtown at (631) 265- 9200 now for expert assistance.

We Act As Quick As Possible In Smithtown To Avoid More Water Damage

2/5/2020 (Permalink)

Our ProMaster Van waiting in a parking lot Our ProMaster Van holds all of our state of the equipment. We bring our dehumidifiers, air movers and specialty drying equipment to any size job.

Professional Grade Equipment: Why SERVPRO Makes Quick Work of Water Damage in Smithtown

When we introduce our managers and technicians to water loss mitigation and remediation products and equipment, we must help them understand why we use this particular inventory for our Smithtown customers. Although powerful equipment can make our job easier, failing to train our work crews properly could expose your home’s structural components and contents to the risk of further damage from the force or intensity of the otherwise helpful tools.

Purpose of Professional Equipment and Proprietary Products

Water damage restoration in Smithtown goes more smoothly and efficiently when we match equipment and cleaning products to the specific requirements of your loss. At a minimum, following the manufacturer's instructions is essential. Professional products, including cleaners, abrasives, and disinfectants, must be mixed and applied as mandated on the label.

Equipment Inventory

It is impossible to predict precisely what equipment we might need when responding to a water damage project, which is why SERVPRO vehicles are stocked with a wide range of options. Here are some of the implements we choose among based on our training and experience.

Detection Devices

Moisture Sensors - used to establish the perimeters of the water loss and subsequent migration.

Moisture Meters - measure the moisture content of damaged structural components to set and monitor the achievement of drying goals.

Thermo-Hygrometers -- measure both temperature and relative humidity, and sometimes dewpoints. Help determine whether dehumidification equipment used contributes to an effective drying process.

Extraction Equipment

Pumps - usually gas-powered and submersible, used when water is deeper than two inches.

Truck-mounted extractors - most powerful and have their own power source. Must take care when used for restorative cleaning, especially of carpets, which can be stretched or delaminated by aggressive passes.

Portable extractors - flexible use in tight spaces and areas far from entrances. The same cautions as truck-mounted equipment when employed for pulling water from materials that can sustain damage from robust suction and pressure.

Air Movers -- create airflow to facilitate evaporation and reduce drying time. Can be used to:

Float carpets for faster drying
Push warm air into cavities and under cabinets with the directional and concentrating help of shrouds

Wall Cavity Ventilating System - replacing moist air in cavities with vents or hoses attached to blowers, often with access provided by drilled holes in walls, baseboards, or toe kicks

Venting Box Fans (Axial Fans) - used to move larger quantities of air, perfect for removing malodors or fogging agents.

Dehumidifiers

Refrigerant dehumidifiers - efficient enough to lower the relative humidity in your home to the target of 40 gpp (grams of water per pound of air).

Low grain refrigerants (LGR) -- refrigerant dehumidifiers that work below 40 gpp.

Desiccant dehumidifiers -- can lower relative and specific humidity to a much lower point and can operate at lower temperatures. We take care to avoid over-drying.

Our investment in a wide range of water damage restoration equipment is why SERVPRO of Greater Smithtown can deliver professional results. Call us at (631) 265-9200 for an evaluation and consultation.

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