Recent Why SERVPRO Posts

SERVPRO of Greater Smithtown is trained in adhering to the highest cleaning and sanitation standards.

3/19/2020 (Permalink)

SERVPRO of Greater Smithtown offer cleaning services including the removal of biohazard contaminants. We have the specialized training and products to get your property back to business.

About Coronavirus

The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus that was first detected in Wuhan City, Hubei Province, China and has spread to 60 locations internationally (as of this publication), including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”)i is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.ii

Scope of Cleanup Protocol 

SERVPRO of Greater Smithtown can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents.  The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

Cleanup Scope of Work and Planning 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including:  

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving and Racks
  • Sales Counters
  • Carpets and rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Cleanup and Disinfecting Procedures

Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.  

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19. 

SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to COVID-19 on hard, non-porous surfaces. Currently there are no disinfectants that have been tested specifically for this particular emerging viral pathogen. However, per the CDC, this product can be used against COVID-19.  In addition, SERVPROXIDE™ currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more. Porous materials like carpet, rugs, upholstered items, and draperies that are not water sensitive can also be wet cleaned using SERVPROXIDE™.

Rely on SERVPRO to Cleanup and Make Your Damaged Smithtown Home Whole Again

2/27/2020 (Permalink)

3 panel cartoon showing hurricane, flooding, and a house fire Water, Fires, Hurricanes, Tornadoes, and Just Bad Luck Visited Your Smithtown Property? SERVPRO Can Make It, "Like it never even happened."

Smithtown Residents use Our Restoration Services to Overcome Water, Fire Mold and Storm Damages

Property emergencies can take an emotional toll on a homeowner. A situation involving water, fire, storm, or mold damages can be sudden and blindside residents, which makes it tough to find a restoration service you can trust with your property or contents. We have years of award-winning experience in this industry, and we know how to take a severely damaged property back to a preloss condition, "Like it never even happened." By working closely with the chamber of commerce for both King's Park and Smithtown, we can offer residents a transparent, accountable service provider that you can trust.

Storm

When storm damage strikes your Smithtown home, it can displace contents as well as displacing the homeowner. In this interim period away from the property, you need restoration services with the experience to overcome harsh and challenging conditions. SERVPRO has extensive experience in restoring and securing properties adversely affected by weather conditions. Using an array of emergency mitigation procedures, we can stop damage and put in place protocols to get your home back the way it was.

The first few days after a significant flood or storm damage is crucial to the success rate of home restoration. Your Smithtown home may require sub-contractors to perform remodelings, rebuilding, or specialist repair of items like electronics. But before any of that restoration procedure can begin, we need to provide a safe working environment for workers. SERVPRO technicians can enter a property, perform the necessary decontamination, draining and cleaning of your home as well a securing it against unlawful entry using emergency board-ups.

If your Smithtown home is flooded, there is a strong chance of it being a category two or category three water emergency. SERVPRO can use self-priming trash pumps to remove large bodies of water with solid-waste. We can also perform comprehensive structural decontamination of the building, pack out contents for exceptional cleaning and dispose of any waste responsibly and in-line with the environmental protection agency's (EPA) standard. Should you need sub-contractors, we can arrange them on your behalf, so you only have to deal with one point of contact throughout.

Water

Water is absorbed by many of the materials in your structure. When these materials absorb moisture, they can expand or become hotbeds for microbial activity. SERVPRO conducts an extensive review of a water restoration project to understand how far water migrates and the essential equipment needed to fix primary or secondary issues.

Subfloors can be at particular risk of water migration issues because hydrostatic pressure forces water to migrate downwards onto lower levels. SERVPRO can use penetrating moisture meters to gain an accurate picture of what is happening beneath carpets. If water migration is minimal, we can conduct in-place drying using weighted extraction tools and saving time by not having to remove various pieces of furniture or fixtures. In-place drying can effectively dry both exterior carpets and the subfloor pad beneath.

Sometimes the results of a moisture meter may show significant amounts of moisture migration in your Smithtown home. In these situations, SERVPRO technicians can remove carpets altogether as well as the carpet pad. Pads usually break apart easily with an introduction to moisture, so the most efficient solution is to dispose of them. Using rapid-air movers, we can dry the affected subfloor before replacing new pads and carpets to return your home to a preloss condition.

Fire

Many of the materials in your Smithtown home are combustible, and, under the influence of fire, they can release numerous chemicals, including carbon into the home environment. Some of these chemicals, such as carbon monoxide, can be fatal to humans, which is why you should always wait to receive an all-clear from a fire marshall before re-entering a property after the fire. Other chemicals that release during a fire may not be harmful but can cause unpleasant odors as well as staining, which is likely to be concentrated on walls and ceilings but also upholstery and furnishings.

Homeowners with fire damage in their Smithtown home need to be careful when approaching fire restoration. Different types of smoke residues require different cleaning methods and products. Some soils may even respond negatively to the introduction of moisture, and you can risk causing further, or even permanent damage. SERVPRO restoration services are available to provide meticulous content and necessary cleaning to your property.

Our restoration services include specialist upholstery and fabric cleaning technicians (UFT.) Depending on the scope of the project, SERVPRO may decide to clean materials onsite or at a content cleaning facility off-site. Smithtown residents can trust us with valuable upholstery because we always pre-test surfaces before carrying out any cleaning action. Some fabrics and dyes may bleed or discolor in the presence of specific cleaning solutions. By conducting pre-tests on smaller controlled areas, we can ensure that our restoration services do not cause unnecessary harm.

Mold

Microbial infestations can buildup over time, and often the noticeable signs of mold damage in your Smithtown home only appear after months of infestation. Spotting these signs can be as simple as noticing a persistent odor in some areas of the home. Many companies advocate for laboratory testing; however, this can be both expensive and time-consuming. Our approach at SERVPRO is that the visible signs of mold growth are enough to begin a remediation procedure.

The remediation of microbial growth is a tricky task. In the right conditions, mold can proliferate. This can present a problem for a remediation process that may take several weeks to complete effectively. SERVPRO technicians undergo an intensive applied microbial remediation technician (AMRT) with a nationally recognized independent body before carrying out microbial remediation in your home. This training allows us to ensure that our process is correct without risking causing further harm.

Uncontrolled microbial growth can affect your indoor air quality. When working on a mold growth project, our technicians wear respirators to avoid health effects from inhaling spores or other airborne particles. SERVPRO can set up air filtration devices (AFD) in the home, which are large units that work in a similar way to your air-conditioning unit- drawing air in from one side and exhausting it from another. However, rather than cooling air, an AFD passes it through several layers of high-efficiency particulate air (HEPA) filters to remove any microscopic fungi spores or microbes from the indoor environment.

Our award-winning experience working with residents and commercial restoration services is essential to overcoming mold, water, storm, or fire emergencies. Contact SERVPRO of Greater Smithtown at (631) 265- 9200 now for expert assistance.

We Act As Quick As Possible In Smithtown To Avoid More Water Damage

2/5/2020 (Permalink)

Our ProMaster Van waiting in a parking lot Our ProMaster Van holds all of our state of the equipment. We bring our dehumidifiers, air movers and specialty drying equipment to any size job.

Professional Grade Equipment: Why SERVPRO Makes Quick Work of Water Damage in Smithtown

When we introduce our managers and technicians to water loss mitigation and remediation products and equipment, we must help them understand why we use this particular inventory for our Smithtown customers. Although powerful equipment can make our job easier, failing to train our work crews properly could expose your home’s structural components and contents to the risk of further damage from the force or intensity of the otherwise helpful tools.

Purpose of Professional Equipment and Proprietary Products

Water damage restoration in Smithtown goes more smoothly and efficiently when we match equipment and cleaning products to the specific requirements of your loss. At a minimum, following the manufacturer's instructions is essential. Professional products, including cleaners, abrasives, and disinfectants, must be mixed and applied as mandated on the label.

Equipment Inventory

It is impossible to predict precisely what equipment we might need when responding to a water damage project, which is why SERVPRO vehicles are stocked with a wide range of options. Here are some of the implements we choose among based on our training and experience.

Detection Devices

Moisture Sensors - used to establish the perimeters of the water loss and subsequent migration.

Moisture Meters - measure the moisture content of damaged structural components to set and monitor the achievement of drying goals.

Thermo-Hygrometers -- measure both temperature and relative humidity, and sometimes dewpoints. Help determine whether dehumidification equipment used contributes to an effective drying process.

Extraction Equipment

Pumps - usually gas-powered and submersible, used when water is deeper than two inches.

Truck-mounted extractors - most powerful and have their own power source. Must take care when used for restorative cleaning, especially of carpets, which can be stretched or delaminated by aggressive passes.

Portable extractors - flexible use in tight spaces and areas far from entrances. The same cautions as truck-mounted equipment when employed for pulling water from materials that can sustain damage from robust suction and pressure.

Air Movers -- create airflow to facilitate evaporation and reduce drying time. Can be used to:

Float carpets for faster drying
Push warm air into cavities and under cabinets with the directional and concentrating help of shrouds

Wall Cavity Ventilating System - replacing moist air in cavities with vents or hoses attached to blowers, often with access provided by drilled holes in walls, baseboards, or toe kicks

Venting Box Fans (Axial Fans) - used to move larger quantities of air, perfect for removing malodors or fogging agents.

Dehumidifiers

Refrigerant dehumidifiers - efficient enough to lower the relative humidity in your home to the target of 40 gpp (grams of water per pound of air).

Low grain refrigerants (LGR) -- refrigerant dehumidifiers that work below 40 gpp.

Desiccant dehumidifiers -- can lower relative and specific humidity to a much lower point and can operate at lower temperatures. We take care to avoid over-drying.

Our investment in a wide range of water damage restoration equipment is why SERVPRO of Greater Smithtown can deliver professional results. Call us at (631) 265-9200 for an evaluation and consultation.

See more about Smithtown.