This family had a burst pipe in the ceiling of their finished basement.   This pictures shows the ceiling buckling and after when we removed the damaged.

This home had a pipe break in the ceiling.  Before we remove the ceiling we protect homeowners contents by covering in plastic to protect from falling drywall.  This also protects personal property from any dust in the air that may settle.    

When we arrive at a home with water damage.  We always  take moisture readings.  Assess the home and explain to the homeowner what exactly we need to do to dry out the affected area.